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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,598 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,598 reviews

January 31, 2025

Thomas was one of the most thorough, helpful receivers I’ve ever met. I will look for whenever I come for service and will wait for him him to be available if possible. More

by DAWN.MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're thrilled to hear that Thomas made such a positive impact with his thoroughness and helpfulness. We'll be sure to let him know how much you appreciated his service. We look forward to seeing you again and we'll make sure Thomas is available to assist whenever you need him!

January 30, 2025

Uo to the second i walked in i was greeted with kindness and only waited about 45 minutes. Always amazing service! More

by dionizio19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear you received great service and had a short wait. We appreciate your feedback and look forward to serving you again!

January 30, 2025

Excellent job all around from service desk to actual service. Very pkeasant and smooth experience More

by GEORGEGALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that your experience was smooth and pleasant from start to finish. We appreciate your feedback and look forward to serving you again soon!

January 27, 2025

My 4 Runner was in for a NYS inspection and was checked for other possible issues. Matthew was extremely helpful and kind. It was suggested that repair work is necessary that is part of the suspension.My o More

by SOFTWINDS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad Matthew was able to help and clarify everything for you. We appreciate your feedback on the video, and we’ll make sure to work on making it clearer. Feel free to reach out if you need any further assistance with the repair!

January 27, 2025

Customer service is excellent as soon as I drive inside the service center I am welcomed, and going inside to the Service Advisor, the same. More

by Kimverven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that you've received excellent service from the moment you arrived. We truly appreciate your feedback and look forward to serving you again!

January 26, 2025

I already send a review with no response. What’s the point in writing this More

by NADIA1135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

January 26, 2025

Melissa and Dylan were both very helpful and knowledge during the car buying process. Melissa explained all the Highlanders features and helped me set up my phone Bluetooth. Dylan was patient and explai More

by tinkerbell52601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad Melissa and Dylan were able to assist you and make your car buying process smooth. If you have any more questions or need further help, feel free to reach out anytime! Enjoy your new Highlander!

January 26, 2025

Overall a great experience getting my car serviced at DCH toyota service center. Everyone I dealt with, from service writers to technician were pleasant and thorough. More

by MARKAE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear that your experience at DCH Toyota Service Center was great. Our team works hard to provide excellent service, and it's fantastic to know that we met your expectations. We look forward to assisting you again in the future!

January 26, 2025

Quite efficient. Staffs are friendly and professional. Too bad no complimentary car wash. All is well. More

by ccwu
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our staff. We appreciate your feedback on the car wash, and we'll definitely keep that in mind for the future. We look forward to serving you again soon!

January 26, 2025

Always a pleasure to work with the staff and management. No time wasted. Quick and simple More

by AMEDON89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you had a quick and seamless experience. It's always a pleasure working with you, and we look forward to assisting you again in the future!

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