DCH Toyota of Oxnard

What Service! I drove in without an appointment for my last free oil change and vehicle inspection. As I stopped, Jasmin Lawson, a service writer, greeted me pleas I drove in without an appointment for my last free oil change and vehicle inspection. As I stopped, Jasmin Lawson, a service writer, greeted me pleasantly at my door, got necessary information and we immediately went in and did the paperwork. I was expecting to take an hour and a half for the work as I hadn't done the appointment. She came in after 45 minutes and told me their extensive inspection had turned up a battery problem which required they replace it with a new one. The very thorough inspection, oil change, battery replacement and free car wash took less than 1.5 hours! I will be going back to them again and will be encouraging my friends to do so also. More

2017 Prius Prime purchase I just purchased a 2017 Prius Prime through the AAA purchase program with Dan Rollag. It was a great experience. Very efficient and Dan was great to d I just purchased a 2017 Prius Prime through the AAA purchase program with Dan Rollag. It was a great experience. Very efficient and Dan was great to deal with. Love my new car! More

Great Buying Experience I just bought a new top of the line RAV4 Hybrid yesterday at Toyota of Oxnard. Anthony Tello was excellent and I would gladly buy another car from him I just bought a new top of the line RAV4 Hybrid yesterday at Toyota of Oxnard. Anthony Tello was excellent and I would gladly buy another car from him if the times comes. More

friendly and helpful Mr. Rosenstein was friendly, efficient, and generous. He and his company even donated some front car mats as the ones in the car I bought were very ol Mr. Rosenstein was friendly, efficient, and generous. He and his company even donated some front car mats as the ones in the car I bought were very old and worn. Thank you for help and for the mats. I will pick them up this week. Hermelinda Ureno More

Accommodating and friendly Tyler Miller was the the person who helped me through the process of leasing a new car. My first time to lease a car and he made it easy and a positiv Tyler Miller was the the person who helped me through the process of leasing a new car. My first time to lease a car and he made it easy and a positive experience. He was very patient in answering and addressing all my concerns. More

Service Department is excellent Raymond Martin is excellent at his job. He is willing to listen to customer, provides good options for repairs and always has a smile. I feel like I a Raymond Martin is excellent at his job. He is willing to listen to customer, provides good options for repairs and always has a smile. I feel like I am getting good advice from a trusted friend about my 2006 toyota. More

Johnny Mikhail Best Salesman Ever! I initially went to DCH Toyoya of Oxnard to pick up my good friend who was having her car serviced. I had been researching Siennas through the COSTCO I initially went to DCH Toyoya of Oxnard to pick up my good friend who was having her car serviced. I had been researching Siennas through the COSTCO Auto program and had previously contacted Dan Rolag, the COSTCO Auto Program Contact. While at the dealership I met Johnny Mikhail. Now I have had some horrific experiences in the past with car salesmen so needless to say, I was apprehensive. In a matter of minutes, Johnny put me at ease. Johnny thoroughly demonstrated all the features on the Sienna and arranged for us to test drive it. Johnny was very knowledgable, professional and personable. What impacted me the most was how genuine he was. I knew I could trust him to honor his word. Johnny went out of his way to help me resolve some transportation issues. He even gave me his personal cell phone if I had any questions or ever needed a ride to work from Service. I have never met a salesperson I would recommend till Johnny. If you are ever in the market for a Toyota, go to DCH Toyota of Oxnard and ask for Johnny Mikhail. I guarantee you will have the best service experience ever! I not only have a new Sienna but I made a friend for life. Thanks, Johnny! More

Job well done and done on time!! Bryan was outstanding in the Service Department. Accurate time estimate and understood exactly what I wanted done on my vehicle. Updated via cell phon Bryan was outstanding in the Service Department. Accurate time estimate and understood exactly what I wanted done on my vehicle. Updated via cell phone as to progress and provided me a "no pressure" estimate of services to consider on my next visit. More