DCH Toyota of Oxnard
Oxnard, CA
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558 Reviews of DCH Toyota of Oxnard
Made Lemonade out of Lemons I bought a hard to find used BMW from DCH Toyota of Oxnard and most of the deal was done with Lee Jaitt who was a pleasure to work with. I few days a I bought a hard to find used BMW from DCH Toyota of Oxnard and most of the deal was done with Lee Jaitt who was a pleasure to work with. I few days after purchase I discovered a potentially expensive issue with the car that would have been tough to find by their shop during inspection. A less reputable dealership could have made things very difficult for me. Lee and the used car manager chose to take care of the issue and earn my future referrals and business by making it easy and remedying the problem. More
Service techs are very helpful I've been coming to the service department of DCH Toyota of Oxnard for years and have always received excellent service from them. Most recently I ha I've been coming to the service department of DCH Toyota of Oxnard for years and have always received excellent service from them. Most recently I had 2007 Camry needed an axle boot and a sway bar and Jazmin was my service rep. She was very helpful and addressed my concerns about the type of work that needed to be done and how much it was going to cost. What I also appreciated is that she called when she said she would, plus followed up and called me back again when I had an additional question. When I had another problem with my car the next day - which turned out to be unrelated to the original problem, Jazmin was concerned and very sincere in her desire to help me. I would definitely recommend DCH Toyota of Oxnard's service department and Jazmin in particular. More
Exceptional Dealer I purchased a new Tacoma TRD Sport from DCH yesterday. Their Sales Professional, Steve, handled my purchase from the initial contact to the delivery I purchased a new Tacoma TRD Sport from DCH yesterday. Their Sales Professional, Steve, handled my purchase from the initial contact to the delivery of the vehicle. The total purchase was handled over the phone very quickly and professionally. Steve personally delivered the vehicle to me after hours and at quite a distance from the Dealership. I have purchased many vehicles and this was the smoothest purchase I have ever made. I would highly recommend DCH Toyota and especially Steve Mortenson. More
sale gone bad! Over all a bad experience with the sales department. I set up an appointment with the sales department to look at a car. I got an email confirmation Over all a bad experience with the sales department. I set up an appointment with the sales department to look at a car. I got an email confirmation about the car with the specs of the vehicle. We drove up 2 hours to the dealership because he said that everything was ready to go. We were almost to the dealership (10 minutes away) when we received a text message, not a phone call, telling us that the truck wasn't even at the dealership. I was told the truck wasn't even for sale. My wife and I then turned around and drove back home. When we arrived to our house, 2 hours away, the salesman called us to tell us he had another truck available. He gave us information that sounded like a great deal so we proceeded to make the trip again. When we arrived to the dealership we were told something different from what the salesman had told us. He didn't clarify certain things over the phone since he was trying to get us to the dealership again. To make this long story short, the salesman had to get his supervisor and then he disappeared. We spoke to his manager and when we were leaving, the salesman magically appeared as we were walking out. They didn't seem genuinely apologetic over us driving down there twice! More
Excellent Sales and service Arrived on a Sunday afternoon with an over the phone quote for my new 2016 Tundra 4x4. Walked in got the exact deal I asked for. In and out easy! Stev Arrived on a Sunday afternoon with an over the phone quote for my new 2016 Tundra 4x4. Walked in got the exact deal I asked for. In and out easy! Steven Mortenson handled my sale like a pro, didn't have to do any back and forth. I'll be purchasing my new Avalon here as well! Highly recommended! More
Repair of our 1998 Toyota Rav 4 Excellent service, our service manager Raymond followed the car all the way to pick up. Yes, we would recommend 5 stars. The car is running wonderfu Excellent service, our service manager Raymond followed the car all the way to pick up. Yes, we would recommend 5 stars. The car is running wonderful and we feel safe for my 23 yr old to drive the car again. Thank you More
Thank you guys it was great deal Thank you to Oscar for good castomer service and great deal. I will recommend this guy for my friends to make a good deal for get new Toyota from Ds Thank you to Oscar for good castomer service and great deal. I will recommend this guy for my friends to make a good deal for get new Toyota from Dsh Toyota in Oxnard. More
new prius Got a Prius for my wife. Could not have been happier with the ease of the transaction. Al was great and delivered the car as promised. Very satisfied Got a Prius for my wife. Could not have been happier with the ease of the transaction. Al was great and delivered the car as promised. Very satisfied customer. More
exceptional service Alyssa was very professional, courteous, and helpful. Toyota resolved all of my issues promptly while providing exceptional customer service, I'm ext Alyssa was very professional, courteous, and helpful. Toyota resolved all of my issues promptly while providing exceptional customer service, I'm extremely satisfied with how timely, and accommodating Toyota and Alyssa was. Two thumbs up. More
Excellent customer service! Lee Jaitt did a great job of providing the best options for us! He was informative and professional, exceptional customer service! We had been to sev Lee Jaitt did a great job of providing the best options for us! He was informative and professional, exceptional customer service! We had been to several dealerships and were so pleased with our experience with Lee at DCH Toyota of Oxnard! More