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DCH Subaru of Thousand Oaks

Thousand Oaks, CA

4.8
244 Reviews
Call Dealership (850) 367-5295

3725 Auto Mall Drive

Thousand Oaks, CA

91362

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244 Reviews of DCH Subaru of Thousand Oaks

September 02, 2024

the service was excellent rhe employee helped me with everything I needed. I was very satisfied More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
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Sep 03, 2024 -

DCH Subaru of Thousand Oaks responded

Alexis, thank you for the great review. We look forward to seeing you again at DCH Subaru of Thousand Oaks!

September 02, 2024

My service advisor, Jasmine, took care of all my concerns in a timely and professional manner. More

by cccnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Sep 03, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for stopping by to leave a wonderful review for DCH Subaru of Thousand Oaks! Our team looks forward to serving you again.

September 01, 2024

I had already done my research, which pointed me to a Subaru dealer. I knew I wanted an all wheel drive vehicle. The salesperson was very generous with their time, and helped me setup the SiriusXM receiv More

by max_rosan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heath Parker (salesperson)
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Sep 03, 2024 -

DCH Subaru of Thousand Oaks responded

Thanks for sharing your experience! We're glad our team at DCH Subaru of Thousand Oaks could assist you with finding the perfect all-wheel drive vehicle and setting up your SiriusXM receiver. Enjoy the ride!

August 31, 2024

Outstanding service from everyone. Shemar & Mathias were extremely helpful & now I enjoy my new 2024 Subaru Crosstrek! More

by bennieallen10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shemar, Mathias & Victor
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Sep 03, 2024 -

DCH Subaru of Thousand Oaks responded

Bennieallen10, we're delighted to hear that Shemar and Mathias provided outstanding service at DCH Subaru of Thousand Oaks. Enjoy your new 2024 Subaru Crosstrek!

August 31, 2024

4TH CAR FROM THEM, ALWAYS A GREAT EXPERIENCE. CRISTINA LOPEZ PERSON IS MY GO TO THERE More

by jkaltman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRISTINA LOPEZ
Report | Print
Sep 03, 2024 -

DCH Subaru of Thousand Oaks responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at DCH Subaru of Thousand Oaks!

August 31, 2024

Excellent service. Kept me informed the whole way through the process. I'll be back for sure! More

by Ptmmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alverez
Report | Print
Sep 03, 2024 -

DCH Subaru of Thousand Oaks responded

Thank you for the 5-star review of DCH Subaru of Thousand Oaks, Ptmmurphy! Our team looks forward to serving you again one day.

August 30, 2024

Jasmin did a wonderful job. Very helpful and honest. She talked with me the whole time. Definitely will return More

by Joshfarmer85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Report | Print
Sep 03, 2024 -

DCH Subaru of Thousand Oaks responded

Joshfarmer85, we're delighted to hear that Jasmin provided such helpful and honest service at DCH Subaru of Thousand Oaks. We look forward to welcoming you back!

August 30, 2024

I had left this dealership in 2022 due to bad service, but Jasmin Lawson has won my business back. She took time and listened. More

by Lsswiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Lawson
Report | Print
Sep 03, 2024 -

DCH Subaru of Thousand Oaks responded

Hello, we're delighted to hear that Jasmin was able to win your business back at DCH Subaru of Thousand Oaks. Thanks for giving us another chance!

August 29, 2024

In all my experience this dealership has provided more than efficient services. All staff members are willing to point you in the right direction and create for a proactive environment when seeking servi More

by Bryan O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Lawson
Report | Print
Aug 29, 2024 -

DCH Subaru of Thousand Oaks responded

Bryan, we're delighted to hear that you had such a positive experience with our team at DCH Subaru of Thousand Oaks. Thanks for sharing your feedback!

August 29, 2024

good dealership! i’ve got no complaints, everyone is nice. i mostly come back cause it’s still free under my warranty but it’s always good service More

by arm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get her name, she was at the service desk 8/23 at 4pm
Report | Print
Aug 30, 2024 -

DCH Subaru of Thousand Oaks responded

Thanks for the positive feedback! We're glad to hear you consistently receive good service at DCH Subaru of Thousand Oaks. We appreciate your continued trust in us!

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