
DCH Subaru of Thousand Oaks
Thousand Oaks, CA
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244 Reviews of DCH Subaru of Thousand Oaks
While I was surprised to have a condenser issue on my new (2024) Outback, I was treated very well by Christina Lopez at the service center. Her regular communication and help with a loaner vehicle for me dur (2024) Outback, I was treated very well by Christina Lopez at the service center. Her regular communication and help with a loaner vehicle for me during the time for repairs made everything much easier to deal with. Thank you! More
Had a really wonderful experience leasing a new Subaru Solterra at DCH Subaru of Thousand Oaks. The entire staff was so friendly and I am obsessed with my car! Solterra at DCH Subaru of Thousand Oaks. The entire staff was so friendly and I am obsessed with my car! More
Excellent service. Service was done in a timely manner. Juan Alvarez was helpul, friendly and and professional. Cofee and snacks were appreciated. Service was done in a timely manner. Juan Alvarez was helpul, friendly and and professional. Cofee and snacks were appreciated. More
I had a great experience purchasing my WRX from DCH Subaru of Thousand Oaks. My customer rep/salesman helped me get from my old car into my new car hassle free. Gentle encouragement and great product k Subaru of Thousand Oaks. My customer rep/salesman helped me get from my old car into my new car hassle free. Gentle encouragement and great product knowledge. Heath Parker took care or me along with Victor and the team. Maria in finance was great. I was very impressed by their customer service and felt like I’ll be able to go back to DCH for servicing my vehicle in the future. More
I appreciate the relaxed, no pressure atmosphere. Kevin responded quickly to my original email with a phone call. Then Heath took the lead in handling my entire purchase and went out of his way to m Kevin responded quickly to my original email with a phone call. Then Heath took the lead in handling my entire purchase and went out of his way to make sure I got what I wanted. Kevin followed up to be sure everything was going smoothly. Overall a pleasant experience and I would definitely go back there even though the dealership is 50 miles from my home. More
I appreciate the effort the dealership makes in keeping the customer informed. The waiting room is delightful and demonstrates that the dealership cares about the customers and their families. the customer informed. The waiting room is delightful and demonstrates that the dealership cares about the customers and their families. More