DCH Kia of Temecula
Temecula, CA
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440 Reviews of DCH Kia of Temecula
Jeremy was very courteous knowledgeable and very helpful. My car was ready earlier than expected. I was very pleased with all the work performed at Kia. My car was ready earlier than expected. I was very pleased with all the work performed at Kia. More
Super rude and unprofessional. He argued with us about that contract even though we were showing him what it said. He told us that wasn't the case and again and again we showed him where the contract said that contract even though we were showing him what it said. He told us that wasn't the case and again and again we showed him where the contract said he was wrong, but he kept telling us we were wrong. He got visibly and audibly angry that we wouldn't believe him over the contract and stormed off. Finally we talked to the finance manager and got everything straightened out, but this guy was unbelievable. The fact that he's still employed here is astonishing to me, because we heard from others that he treats everyone like he did us, rude, short tempered, and acts like he's a genius and we're idiots, even when he's clearly wrong by the dealerships own written contract that we have in front of us. It must be because he's one of the managers cousins that he's still allowed to work there and treat customers the way he did, that manager was just as rude and unprofessional, so he clearly doesn't care if his workers are, especially when they're family. More
Gabriel was courteous and precise on completion of service as indicated. He followed up with a phone call when vehicle was ready. Thank you Gabriel! service as indicated. He followed up with a phone call when vehicle was ready. Thank you Gabriel! More
Will never deal with DCH Kia of Temecula again. DCH Kia of Temecula installed new battery on 9/11/18. Battery dead on 9/23/20. No problem. Just go in and get a new one installed under a pro-rated price. NO of Temecula installed new battery on 9/11/18. Battery dead on 9/23/20. No problem. Just go in and get a new one installed under a pro-rated price. NOPE. They would not pro-rate the battery. Said they only pro-rate the labor and not the actual battery. If I wanted to buy a new battery, they would charge 100% the cost of the new battery and not the pro-rated price. Ended up leaving and going across the street to the Hyundai dealer and they took care of me. Hyundai dealer said Kia was wrong and the new battery should have been pro-rated. More
Jeremy has walked the extra mile and serviced my vehicle in an excellent timely matter and answered my doubts regarding filter on my vehicle. Thx in an excellent timely matter and answered my doubts regarding filter on my vehicle. Thx More
What a pleasant soul. I truly appreciate your tentative effort making me comfortable and your care of my vehicle. Youre absolutely an asset to Kia. Thank you effort making me comfortable and your care of my vehicle. Youre absolutely an asset to Kia. Thank you More
Daniel is excellent. He is very knowledgeable and very helpful. We appreciated the service and care he and the Kia Team provided. We are very happy! helpful. We appreciated the service and care he and the Kia Team provided. We are very happy! More
I highly recommend Gabriel for your service. Everytime i go he is always trying to work with you and give you the best deal possible. He is Super nice friendly gets things done in a timely matter! go he is always trying to work with you and give you the best deal possible. He is Super nice friendly gets things done in a timely matter! More
Had an oil change and tire rotation for my Optima. Will definitely come again for service. Gabriel’s customer service is above and beyond. Thx definitely come again for service. Gabriel’s customer service is above and beyond. Thx More
Went in to buy my first car. Dennis my sales person was amazing, he explained everything to us and got me an amazing deal. He worked with my budget, I'm very happy with my new Kia Sorento. amazing, he explained everything to us and got me an amazing deal. He worked with my budget, I'm very happy with my new Kia Sorento. More