DCH Kay Honda - Service Center

Service was excellent and done quickly. Never had a issue taking in my Honda at this dealership. Everyone is very nice and accommodating with honest service taking in my Honda at this dealership. Everyone is very nice and accommodating with honest service More

Vinny was very professional Vincent Maurer was professional, explained the cost of ordering the replacement part and contacted me and scheduled an appointment to install the par Vincent Maurer was professional, explained the cost of ordering the replacement part and contacted me and scheduled an appointment to install the part as soon as possible. More

Excellent Experience DCH Kay Honda is an excellent auto dealership, both for their Sales and Service Departments. I have been a customer of this dealership for at least fi DCH Kay Honda is an excellent auto dealership, both for their Sales and Service Departments. I have been a customer of this dealership for at least fifteen years, purchased two consecutive vehicles there, and had all service and maintenance done there. The experience is always five star. This visit, Carl Brodbeck was particularly patient in explaining the repair my vehicle needed, and why the cost was not covered under my extended maintenance contract . Not good news, but I still left a happy camper. Now, that’s a good customer service rep! More

Great experience with the help of Mickey Hughes. Oil and.filter change only, but was in and out of the dealership in less than 40 minutes. and.filter change only, but was in and out of the dealership in less than 40 minutes. More

Quick Thirty five minutes for an oil, filter and tire rotation was faster than expected. Everyone from the service writer to the cashier were all helpful a Thirty five minutes for an oil, filter and tire rotation was faster than expected. Everyone from the service writer to the cashier were all helpful and extremely friendly. More

Two Thumbs Ups! I have been going to Kay Honda for all my service needs for years. Joe Budner has been my service advisor and is the best at what he does! He is a p I have been going to Kay Honda for all my service needs for years. Joe Budner has been my service advisor and is the best at what he does! He is a pleasant professional who is a Honda "guru"! I strongly recommend anyone who needs to service their Honda, go and ask for Joe! You won't be disappointed! More

good service Satisfied, as usual, with my service experience. I bought my car at this Honda dealer and have used them exclusively since (10 years) and have always Satisfied, as usual, with my service experience. I bought my car at this Honda dealer and have used them exclusively since (10 years) and have always been satisfied with the customer service. More

Service Department Very helpful and professional. Staff provided explanation of requirements and cost breakdown. Assisted with coupons to ensure optimal pricing and requ Very helpful and professional. Staff provided explanation of requirements and cost breakdown. Assisted with coupons to ensure optimal pricing and requested permission before proceeding with any mileage recommended services. More

Routine Maintenece I was greeted by a very pleasant counter person who drew up my service request. She said that she would give me any coupons available to me on this vi I was greeted by a very pleasant counter person who drew up my service request. She said that she would give me any coupons available to me on this visit. For the service I needed, it didn't take long. At checkout I received a $35.00 discount from my original counter person. I left with a very satisfied feeling. More

Honda CR-V Brand-new car that I purchased for my mom. 2019 CRV. Around 450 miles, the tire-pressure sensor went-on. Took it in and they found nail in tire a Brand-new car that I purchased for my mom. 2019 CRV. Around 450 miles, the tire-pressure sensor went-on. Took it in and they found nail in tire and repaired it free of charge. At about 500 miles, I noticed a small imperfection / dent in liftgate. No way to prove where / how it happened as it was barely noticeable (except to me) with no paint damage. Could have happened anywhere. Showed it to service and Mickey had their dent-wizard guy fix it to where it is even less noticeable. Truly a great dealership and they take care of their customers. Mickey is a good / straightforward guy and explains everything. This is a different type of dealership from sales to service, they're all good people. More