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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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February 04, 2020

Excellent Service Love my HRV and love the care it gets at DCH Kay Honda. Have been taking my car there for a while now and they never disappoint. Max and the team took More

by irishclover573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

DCH Kay Honda responded

Thank you for your loyalty to DCH Kay Honda! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff and look forward to seeing you next time!

January 31, 2020

Very satisfied with their service! My car was due for the multi point service inspection of oil, fluid, brakes, tire rotation and air filters. I was completely satisfied with the servic More

by rsav26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

DCH Kay Honda responded

Thank you for your loyalty to DCH Kay Honda! We sincerely appreciate the opportunity to re-earn your business and are glad to know you enjoyed our service department. We look forward to seeing you next time!

January 30, 2020

I was in and out very quickly. Everything was explained ahead of time. The service was friendly and efficient. All of the questions I had were answered as well More

by dentesh
Recommend Dealer
Yes
Employees Worked With
Amber Bonilla
Feb 03, 2020 -

DCH Kay Honda responded

Thank you so much for the excellent review! We are so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

January 30, 2020

Repair Service People and service were great. Cost of the repair was a shock. I will be contacting Honda's home office, to lodge a complaint. I suspect th More

by Lynn Cremona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Maurer
Feb 04, 2020 -

DCH Kay Honda responded

Lynn, my name is Ken Kallok, and I am the Service Director at DCH Kay Honda. I am disappointed to read your review and would like to, first, thank you for sharing this feedback with me. I would also like to apologize that your visit with us was anything less than exceptional. This is certainly not the kind of experience we hope our guests will walk away with. I would welcome the opportunity to speak with you personally about your last visit and hope you will give me a call at 732-676-9971 at your convenience. I look forward to speaking with you soon. Best, Ken Kallok, Service Director

January 30, 2020

Exceptional Customer Service We recently leased a 2019 Honda Odyssey which had a malfunctioning infotainment system. The customer service provided by Max and Anthony was truly ex More

by Rich V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Panza
Feb 03, 2020 -

DCH Kay Honda responded

Rich, we are grateful for this wonderful review and your kind words about Max and Anthony! It was our pleasure to provide you with top-notch service.

January 25, 2020

Satisfied Customer I'm always satisfied with the ongoing service of my car. Workers are helpful and courteous from the time when I walk in the door until the time I leav More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Bonilla
Jan 27, 2020 -

DCH Kay Honda responded

Bill, we strive to make sure all of our clients walk away feeling well taken care of! Thank you for this wonderful review and we'll hope to be of great service to you again!

January 24, 2020

Very accomodating and friendly service Great experience and did not wait long at all. Very friendly and nice waiting area as well. Very convenient location, quick service, no hassles at all More

by rlowes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know which employees serviced the car. Check in person was great!
Jan 27, 2020 -

DCH Kay Honda responded

We love coming together to provide you with great service! Thank you so much for this wonderful recommendation and we look forward to being of great service to you again soon!

January 24, 2020

Amber was excellent and service was fast. Only complaint I have is that I asked for my truck to be washed and it wasn't. More

by Anthony DeVito
Recommend Dealer
Yes
Employees Worked With
Amber Bonilla
Jan 27, 2020 -

DCH Kay Honda responded

Thank you for your feedback, Anthony! We greatly appreciate all your kind words for Amber and we'll hope you'll come back and see us again soon!

January 24, 2020

Mickey is the man! I was the first customer of the day and he got me in and out before I even knew what happened. Hadn’t even finished my free coffee yet. Thanks Kay Honda you guys are awesome! More

by Honda2018
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

DCH Kay Honda responded

Reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about Mickey and the rest of our team and we hope to see you again.

January 21, 2020

Excellent oil change service Whenever I come in for service on my car, Joe Budner is always professional and friendly. Everything that is recommended and performed is always clear More

by Ellen P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

DCH Kay Honda responded

Ellen, thank you so much for this wonderful review and for your kind words for Joe! It is our pleasure to provide you with excellent service and we look forward to seeing you again!

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