DCH Kay Honda - Service Center

As always Tiffany is the best service advisor. She’s always so helpful and so kind and I’m not sitting around all day waiting for answers. I’ll only ever service my car here She’s always so helpful and so kind and I’m not sitting around all day waiting for answers. I’ll only ever service my car here More

Very smooth and wait time wasn’t as long as I was told which made this mama very bappy which made this mama very bappy More

Always great customer service at Kay Honda! Very accommodating and helpful staff. I have had my Honda accord serviced there for thirteen years and have always had a positive experience! Very accommodating and helpful staff. I have had my Honda accord serviced there for thirteen years and have always had a positive experience! More

I’ve purchased quite a few vehicles from this dealership and I’m always pleasantly surprised how nice everyone is and very helpful and knowledgeable! I will continue to bring my car there for service ! and I’m always pleasantly surprised how nice everyone is and very helpful and knowledgeable! I will continue to bring my car there for service ! More

I don't know why they are asking me for a review when my car (a certified pre-owned vehicle) is back for the fourth time with the same issue that they still have not properly fixed. I'm assuming at this poi car (a certified pre-owned vehicle) is back for the fourth time with the same issue that they still have not properly fixed. I'm assuming at this point they are throwing darts at a wall and seeing what sticks and just shutting the light off each time they give it back to me. I'm already out over $700 and countless hours of my time with this issue but stuck bringing it back to them because I don't want to start over with someone new. It really sucks being at the mercy of a dealership who tells you the wait for a loaner car is over a month long (you have clients waiting a month for a loaner? As in it's taking you over a month to fix their car?!) but when you complain to the manager he's able to get you in one within days. The squeaky wheel seems to get the grease here so hopefully a candis review like this will get my car fixed properly and warm whoever else uses them to come ready to put the pressure on to get the service you desire. More

No actual follow up car was ready sitting in the lot for some time and I had to approach the desk to check was told it will be checked in 5 min which was wrong waited 30 more min to the 2hours wait approach some time and I had to approach the desk to check was told it will be checked in 5 min which was wrong waited 30 more min to the 2hours wait approached the desk again and after checking for the second time as per my request I was told the car is ready which I knew that 2 hours ago. The right hand does not know what is the left hand is doing in this case. More

She worked efficiently on my vehicle and communicated effectively until time of pick up. Great job effectively until time of pick up. Great job More

Tiffany is a joy to work with—very efficient and responsive. Have trusted the dealer for years and have no complaints. responsive. Have trusted the dealer for years and have no complaints. More

Mickey kept me updated on the status of the repair. The dealership is a comfortable environment where I can work while waiting. Very kind gentleman at the cashier station. The dealership is a comfortable environment where I can work while waiting. Very kind gentleman at the cashier station. More

Staff is friendly, helpful, and honest about what work is truly needed for the car truly needed for the car More