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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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April 14, 2024

Justin was very professional and went out of his way to make sure he kept me updated. More

by GMD530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Justin here at DCH Kay Honda. Ken Kallok Service Director

April 13, 2024

I was pleased with Jason assistance. He helped me a lot. I was impressed with his knowledge and I appreciate his soul!!!Thank you Jason!!! Thank you Honda!!! More

by PLUKASIK1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
Apr 13, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jason here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

April 13, 2024

It is always easy to schedule an appt. for service and has a pleasant waiting area. More

by BEACHHAVENBETH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

April 13, 2024

Excellent service and follow up, Jacob was a true professional with a wonderful friendly demeanor.. knowledgeable and certainly knows his stuff More

by elashkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob was terrific
Apr 13, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

April 13, 2024

Excellent service by Jacob! He is always positive, courteous an old helpful when I’m there! More

by budaCivicTypeR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob link
Apr 13, 2024 -

DCH Kay Honda responded

Thank you for the five-star rating. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jacob met your expectations. Thank you again for choosing DCH Kay Honda; we look forward to having you as one of our valued customers for many more years to come. Ken Kallok Service Director

April 13, 2024

Service was great as always. Only drawback was being asked for my id while paying the bill. Wasn't given a reason for that which left me feeling targeted. More

by vendorka76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

DCH Kay Honda responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. Thank you for your business. Ken Kallok Service Director

April 12, 2024

They were courteous did the job I expected at a reasonable price and on time More

by RSPENCER095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

April 12, 2024

They fixed my car😃 and kept me well in formed of repairs, in timely fashion thank you More

by NANCYWARDOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

DCH Kay Honda responded

Thank you for your very kind review, Nancy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 12, 2024

This was my first time taking my car in for services, and it went to smoothly!! More

by VeronicaZarrella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team, Veronica. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

April 11, 2024

Great service. Courteous technician I would recommend DCH service to my family and friends . I'm very satisfied More

by msbdnj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

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