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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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April 11, 2019

On time, as promised, issued fixed. No waiting at drop off and through the service advisors in less than 5 minutes. Promised to repair A/C within 3 to 3 1/2 hours. Offered the shuttle, More

by Dave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

DCH Kay Honda responded

Dave, thank you for reviewing our dealership. We are glad to hear of your simple and effective service trip, and we hope to help you with your needs in the future as well!

April 10, 2019

Servicing of my front brakes I was told to expect my wait time to be 1.5-2 hours. Was done in 1 hour. Service rep. was great plus was able to take advantage of online special th More

by MVG78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

DCH Kay Honda responded

That's terrific! We do our best to be as efficient as possible in everything we do. We're glad we could help you with all your needed repairs and look forward to helping you again next time!

April 10, 2019

servicing I needed to service my car and wait at the dealership. Service was very prompt. I was very appreciative that they could accommodate me so quickly More

by Pamela S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall
Apr 10, 2019 -

DCH Kay Honda responded

Thank you for the great review, Pamela! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

April 10, 2019

Excellent service department DCH Kay Honda Eatontown is only service center where I have taken my Honda Civic after purchasing from same dealership. They have kept my car in excel More

by Prashant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Arcila
Apr 12, 2019 -

DCH Kay Honda responded

Thank you for leaving this review for us. We appreciate the opportunity to earn your business again and again, and we hope to continue taking care of your Honda in the future!

April 09, 2019

Great service and always I didn't need a lot today but as usual I was able to make an appointment when I needed it. And my customer service representative Ramon was friendly a More

by klavensgiunta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Rosius
Apr 10, 2019 -

DCH Kay Honda responded

Fantastic! We're always ready to help!

April 06, 2019

Excellent experience. Completely solved the problem. I had a problem with my brakes. I was told it was my fault with which I will not argue. I did have this problem since I purchased the car and failed More

by janwink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Art Smith, Amy Crines-Szymanski, MaryCae Vignolini, Mark Kamatoy
Apr 08, 2019 -

DCH Kay Honda responded

Well, we're so glad we could get that fixed for you. We definitely look forward to your next service visit!

April 06, 2019

battery failure I took my car in with no appointment to have the dealer diagnose the cause of my battery draining every few days, necessitating a jump of my car. My More

by JhonnyF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Rosius
Apr 08, 2019 -

DCH Kay Honda responded

We're happy you decided to stop by. We're always ready to help!

April 05, 2019

Great job at good price went in for front brakes and rotors cut .was out in hour half and done at a fair price after calling around to others i just did not trust those other More

by bill68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : amber bo nilla
Apr 08, 2019 -

DCH Kay Honda responded

Thank you for this review and the compliments! We really appreciate it!

April 03, 2019

Great Service Great service, on time scheduling, very helpful service employee. Complete service inspection points report gives clear indication of maintenance need More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

DCH Kay Honda responded

Bill, reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our team and we hope to see you again.

April 02, 2019

Routine service Top quality service, in and out in an hour. Complete service inspection points report gives clear indication of maintenance needed in future. Clean, p More

by fitguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

DCH Kay Honda responded

Thank you for taking the time to leave us a positive review! It is our pleasure to provide you with quick, top quality service. Thank you for your business, and we hope to see you soon!

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