DCH Kay Honda

Nick was a pleasure to work with, courteous, patient, and listened to our needs and requirements in making a deal. Armando at closing, as well, handled things in a professional, friendly manner. The entir listened to our needs and requirements in making a deal. Armando at closing, as well, handled things in a professional, friendly manner. The entire process was like dealing with family. This is the 10th (unbelievable) Honda we have purchased from Kay Honda since 1993. More

Louis was very helpful and is truly a fine young man. My problem with DCH KAY Honda is the ridiculous emails and USPS mail I get asking me to trade in my one month old vehicle for a newer model! It makes y problem with DCH KAY Honda is the ridiculous emails and USPS mail I get asking me to trade in my one month old vehicle for a newer model! It makes you wonder how inefficient the marketing dept. is being operated, which is a reflection on the entire dealership! More

Very professional when talking about their product. Sales staff was very helpful along with their finance department. Their on line purchase rep was very positive when concerning my trade in. staff was very helpful along with their finance department. Their on line purchase rep was very positive when concerning my trade in. More

Although I had confirmed my noon appointment made with Although I had confirmed my noon appointment made with Mark K. online, there were not salespeople available when I arrived at noon. We waited about 2 Although I had confirmed my noon appointment made with Mark K. online, there were not salespeople available when I arrived at noon. We waited about 20 minutes until Nick was able to meet with us. Nick was wonderful. He took the time to listen to what I was looking for in a preowned vehicle and offered selections to meet those needs. Although he was very busy, he was professional and considerate of our time. He stopped by to check on us frequently, I never felt rushed or pressured to make a purchase. He offered to keep in touch and let me know when something came in if we didn't see something we liked that day. Armando was our finance representative he was pleasant and went over all the details, answered our questions, The only downside would be that we were there for quite a few hours, longer than I expected. It would have been nice to be offered a beverage or something. I was only told about the coffee machine and water when I inquired from the receptionist where the restroom was and she mentioned them. Overall, although it took longer than we anticipated, it was a pleasant experience working with Nick and Armando. More

Leased a 2021 pilot today Mark and the staff at kay honda made the whole process easy for me and my wife. I would definitely come back to purchase again from these guys honda made the whole process easy for me and my wife. I would definitely come back to purchase again from these guys More

Buying my new 2021 Honda Accord sport was the best experience I’ve ever had in a dealership the hardest part was picking out a color. I highly recommend Nick Biello as your salesman he’s great in what experience I’ve ever had in a dealership the hardest part was picking out a color. I highly recommend Nick Biello as your salesman he’s great in what he does and is an honest guy. Thank you Nick! More

First Honda Vehicle, Mark k and Nader A were Excellent very upfront I Knew exactly what all cost were before i walked in they got me exactly what i wanted overall great service Definitely earned my future very upfront I Knew exactly what all cost were before i walked in they got me exactly what i wanted overall great service Definitely earned my future Business Highly Recommend More

I had been leasing/financing Hondas from another Honda dealer since 2005. Unfortunately the sales person I dealt with left for an Acura dealer and I no longer had a contact I truly felt comfortable with. dealer since 2005. Unfortunately the sales person I dealt with left for an Acura dealer and I no longer had a contact I truly felt comfortable with. I was referred to DCH Kay Honda by a VP where I do my banking and am so glad I took him up on his recommendation. I found Alyssia to be helpful, patient, extremely knowledgeable and focused on meeting my needs, Working with Dave in finance made the paperwork process a breeze and Mike introduced himself making sure I was satisfied with my visit. Working with DCH Kay Honda was an extremely positive experience and I would highly recommend them. More

Joe did a great job getting the issue diagnosed & fixed. He went the extra mile to arrange a ride home & back to the dealership for me when the car was ready. Love working with Joe! He went the extra mile to arrange a ride home & back to the dealership for me when the car was ready. Love working with Joe! More

Overall positive experience. Our sales person, Alyssia, was personable and relatable. There was no pressure or games and we appreciate that. The doc fees they charge are higher than state average and we fo was personable and relatable. There was no pressure or games and we appreciate that. The doc fees they charge are higher than state average and we found out they do not provide courtesy vehicles if/when you bring your car in for service. These things prevented me from taking five stars, but we were advised these are the doings of the dealership ownership group and not the local staff. The people we worked with were very good. More