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DCH Honda of Oxnard

Oxnard, CA

4.6
404 Reviews

1500 E. Ventura Blvd

Oxnard, CA

93036

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404 Reviews of DCH Honda of Oxnard

June 19, 2024

Had a quick and pain-free transaction buying hour 2025 Honda CRV. This is in contrast to the dealership in Santa Barbara where we couldn’t get the time of day from anyone. Not the first time. Our sales pe More

by Deborahheer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bracamontes
Jun 20, 2024 -

DCH Honda of Oxnard responded

We're so happy to hear that Alex and our team at DCH Honda of Oxnard provided a smooth and informative experience for your CR-V purchase. Thanks for choosing us and enjoy the new ride!

June 19, 2024

I always recommend Honda of Oxnard , Because they have great service, very knowledgeable staff helpful. I cannot say enough I’ve been going back to Honda for years. I trust Honda for my children to drive. More

by maribelmeza1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Ordaz, Francisco Martinez
Jun 20, 2024 -

DCH Honda of Oxnard responded

Maribel, thank you for your continued trust and recommendations! We're pleased that our team at DCH Honda of Oxnard has consistently provided great service. We look forward to serving you and your family for many more years!

June 13, 2024

Everyone was so friendly and helpful. The whole process I was easy and fast. My salesman Christian was the best. More

by Sue A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian and Kevin S , Caleb Jones
Jun 14, 2024 -

DCH Honda of Oxnard responded

Sue, we love hearing your experience with us was easy and fast. Thanks for the shout-out to Christian, and we look forward to working with you again at DCH Honda of Oxnard in the future!

April 13, 2024

Monica is amazing. She genuinely cares about her costumers and is fast to reach out when I text her with questions/concerns. She messages to make sure everything is wel More

by Larisa Arevalo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Sanchez
Apr 15, 2024 -

DCH Honda of Oxnard responded

Larisa, thank you for the kind words about Monica! We're so happy to hear you trust her with your questions or concerns. If there's anything else we can do, please don't hesitate to reach out!

January 06, 2024

Horrible service. I went to have a new key programmed. They charged me nearly $100 to get an unprogrammed key for them when I could have gotten it for$20 online. Th More

by draducanu27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aquilino Velazquez
Jan 09, 2024 -

DCH Honda of Oxnard responded

I'm very sorry about your lackluster experience with us. This is not representative of our high standards of customer service, and I'd like to speak with you further. Please contact me below when convenient, thanks. Nick Dunlea - General Manager - nicholasdunlea@lithia.com

May 27, 2023

Been to this dealership multiple times before and have never felt as disrespected than the interaction with Masood. Very poor way to interact with a costumer. More

by AdamM18
Recommend Dealer
No
Employees Worked With
Masood Zamani
May 31, 2023 -

DCH Honda of Oxnard responded

Hello Adam, Thank you for being your recent experience to my attention. I am deeply sorry to learn your interaction with my team left you with a feeling of disrespect. This is not a reflection of the professional, genuine and helpful customer service we aim to provide for each and every one of our guests. When your availability opens up, please reach out to me through the email below. I'd like to hear more about your encounter to address your concerns properly. Thank you, Nick Dunlea dunlea@dchusa.com General Manager

April 13, 2023

Asked specific questions about a quote and got nothing but run-arounds...the stated price on the web for a specific car in inventory is apparently a bait and switch...quote was over $3K above the stated p More

by Not Stupid
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Janet Abriz
Apr 18, 2023 -

DCH Honda of Oxnard responded

Hello, We regret to see the feedback you have shared here despite our teams best efforts to remain transparent with you. I would like to offer an apology for the less than satisfactory level of communication you've experienced. If in the future, you woud like to work together, our team would apprecaite the opportunity to earn your business back. Please consider reaching out to me directly should you need any further assistance. Thank you, Masood Zamani masoodzamani@lithia.com Sales Desk Manager

January 29, 2023

They wanted 1000. down and I didn't have it. I wanted to use the car as trade they said I didn't qualify More

by hamms5776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Santiago Quiroz
Feb 01, 2023 -

DCH Honda of Oxnard responded

Hello, We deeply regret to hear this was the experience you had with our team and are sorry to see we were unable to come to an agreement on the deal. When the time allows, please consider reaching out to me. We would love to work with you again in the future! Masood Zamani masoodzamani@lithia.com Sales Desk Manager

January 08, 2023

**This review is of the dealership and not the salesperson it forced me to pick who I spoke with. If you do choose to do business here Cynthia is phenomenal and very knowledgeable. She will take c More

by Hilmdog1
Recommend Dealer
No
Employees Worked With
Cynthia Sosa
Jan 10, 2023 -

DCH Honda of Oxnard responded

Hello, Thank you for your feedback. Although I'm happy learn about your phenomenal experience with Cynthia, I am sorry to read about your unhappiness surrounding current vehicle pricing. We’re committed to keeping our sales and service guests satisfied and hope to have the opportunity to earn your business back in the future. When you are available, please reach out to me through the email below should you have any further questions or concerns. Thank you, Masood Zamani masoodzamani@lithia.com Sales Desk Manager

October 01, 2022

Got a used car from here and was an overall great experience thanks so a great salesperson. I went with my partner and we were immediately greeted by Monica Sanchez. Monica was truly amazing and help More

by SindyLainez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Sanchez
Oct 03, 2022 -

DCH Honda of Oxnard responded

Hi Sindy, Congratulations on your new vehicle! Thank you for choosing to work with us at DCH Honda of Oxnard. We're very pleased to learn you and your partner were able to work with Monica in sales and have all your questions answered. We hope you're loving your new vehicle!

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