DCH Honda of Oxnard
Oxnard, CA
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404 Reviews of DCH Honda of Oxnard
Had a quick and pain-free transaction buying hour 2025 Honda CRV. This is in contrast to the dealership in Santa Barbara where we couldn’t get the time of day from anyone. Not the first time. Our sales pe Honda CRV. This is in contrast to the dealership in Santa Barbara where we couldn’t get the time of day from anyone. Not the first time. Our sales person Alex was full of information, patient, modest and kind and excellent all-around same with Credit department. More
I always recommend Honda of Oxnard , Because they have great service, very knowledgeable staff helpful. I cannot say enough I’ve been going back to Honda for years. I trust Honda for my children to drive. great service, very knowledgeable staff helpful. I cannot say enough I’ve been going back to Honda for years. I trust Honda for my children to drive. More
Monica is amazing. She genuinely cares about her costumers and is fast to reach out when I text her with questions/concerns. She messages to make sure everything is wel She genuinely cares about her costumers and is fast to reach out when I text her with questions/concerns. She messages to make sure everything is well and reminds me I can call/text her anytime for any questions. I appreciate that she makes me feel heard and important. I’ve made sure to recommend Monica whenever I can because she truly has a unique way in helping and understanding people. More
Horrible service. I went to have a new key programmed. They charged me nearly $100 to get an unprogrammed key for them when I could have gotten it for$20 online. Th I went to have a new key programmed. They charged me nearly $100 to get an unprogrammed key for them when I could have gotten it for$20 online. Then it wasnt even ready 2 days after my appointment to pick it up. They did not admit quilt. They were unapologetic for their lack of communivation and innefficiency. To make things worse, I had to wait over 2 hours to have them correct their mistake. The manager could not care less when I spoke with him. He threw a 10% precent discount at me with no apology. Dont trust this dealership. More
Been to this dealership multiple times before and have never felt as disrespected than the interaction with Masood. Very poor way to interact with a costumer. never felt as disrespected than the interaction with Masood. Very poor way to interact with a costumer. More
Asked specific questions about a quote and got nothing but run-arounds...the stated price on the web for a specific car in inventory is apparently a bait and switch...quote was over $3K above the stated p but run-arounds...the stated price on the web for a specific car in inventory is apparently a bait and switch...quote was over $3K above the stated price on their website, apparently because of "added accessories" (which were not at all specified and did not match the picture of the vehicle. No explanations were forthcoming and dealer lost a cash deal because of the gaming by this employee. More
**This review is of the dealership and not the salesperson it forced me to pick who I spoke with. If you do choose to do business here Cynthia is phenomenal and very knowledgeable. She will take c salesperson it forced me to pick who I spoke with. If you do choose to do business here Cynthia is phenomenal and very knowledgeable. She will take care of you, unfortunately though she has no control over markups. She did her best to help me. If I could give it, one star I would. I was extremely impressed when I came to this dealership to purchase my Odyssey many months ago. I enjoyed it so much that I reached out to purchase a 2023 Honda CRV hybrid. I was shocked to find out they had a $ 20,000 markup. I advised my salesperson who asked the manager if he would come down and he said no due to the market right now. Needless to say, I did not purchase the CRV. I went to a luxury brand and got a different hybrid cheaper out the door for a beautiful quiet fully appointed sedan. If I had chosen I could have gotten a luxury SUV cheaper out the door as well. Do your research there are other dealerships that won't mark up their cars, even Honda dealerships. This dealership has cost Honda two lifetime customers so we will not be purchasing future cars here or from Honda. Very disappointing :(. We choose not to be taken advantage of. The manager refused to budge at all on price and would not drop the 20K markup even a little. #Greedy More
Got a used car from here and was an overall great experience thanks so a great salesperson. I went with my partner and we were immediately greeted by Monica Sanchez. Monica was truly amazing and help experience thanks so a great salesperson. I went with my partner and we were immediately greeted by Monica Sanchez. Monica was truly amazing and helped us both so much as it was my first time purchasing a car from a dealership. She was extremely patient with all of our questions and concerns and went above and beyond to make sure that we had everything taken care of. Which was very nice considering me and my partner are very young and usually do not get taken seriously when making big purchases. More