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DCH Honda of Oxnard

Oxnard, CA

4.6
404 Reviews

1500 E. Ventura Blvd

Oxnard, CA

93036

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404 Reviews of DCH Honda of Oxnard

August 23, 2022

Trying to buy a used car is always difficult. My wife and I were interested in buying my son a used car for our son but the used car manager would not budge on the price. He also stated they woul More

by mauri707
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Used car Sales Manager , Francisco Martinez
Sep 02, 2022 -

DCH Honda of Oxnard responded

Hi, We appreciate you taking the time to leave us with your constructive feedback. I am sorry to hear of the experience you describe you and your wife receiving at your recent visit with our sales team. Every customer that presents us with opportunity to earn their business deserves a five-star experience. At your convenience, please reach out to me directly to discuss the details of this experience. Masood Zamani masoodzamani@lithia.com Sales Desk Manager

July 11, 2022

We put down a $5k deposit for a civic that would be here in 2 weeks and most cars are arriving sooner our finance person, Shawn said. It is now over three weeks and no car. Fist it’s in the port then it’s i More

by Whatcar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudia Coronado
Aug 02, 2022 -

DCH Honda of Oxnard responded

Hello, Thank you for taking the time to leave us with your concerns. Due to the current shortage of vehicles, the delivery of units can be delayed without notice, but I can assure you that our team works hard to provide the most accurate estimated delivery date. I apologize for any inconvenience this may have caused you and I would be happy to discuss this the details of this experience with you. Please reach out to me directly at your convenience. 805-973-1000 Joe Montasser General Sales Manager

June 14, 2022

It's with great pleasure to say yall dealership is nothing but crooks in a suit yall should be ashamed of yourselves.Man I think more of a junkie stealing on the streets than yall man seriously we alr More

by OXFINEST
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Holzkamp, Cynthia Sosa, Janet Abriz
Jul 01, 2022 -

DCH Honda of Oxnard responded

Hello, Every customer who presents us an opportunity to earn their business deserves first-class treatment. Your experience is regrettable, and we would like the opportunity to learn from it to better serve future customers. When you are free, please contact me at the number below so we can discuss your experience in more detail. 805-973-1000 Joe Montasser General Sales Manager

May 27, 2022

I purchased six honda vehicles consecutively. I recently purchased a toyota for the first time. The primary reason I switched was my negative experience with this dealership which was completely More

by wewinfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Mendoza
Jun 01, 2022 -

DCH Honda of Oxnard responded

Hello, Thank you for taking the time to leave us with your constructive feedback. It is regrettable to learn of your experience with our team and I would like the opportunity to speak with you gain more details of this experience and hopefully regain your trust in our team. Please feel free to reach out to me directly at your convenience. 805-973-1062 Brian Lewey General Service Manager

May 08, 2022

Terrible people switched price and made it sound like we had done something wrong. huh More

by jacob
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Masood Zamani, Alexandro Garcia, Monica Sanchez, Cynthia Sosa
May 11, 2022 -

DCH Honda of Oxnard responded

Hello Jacob, We appreciate you taking your time to leave us your constructive feedback. I would like to apologize for any miscommunication you may have received from our team regarding the price of a vehicle. I would be happy to discuss this experience in more detail with you as well as the pricing for the vehicle you were interested in. Please feel free to reach out to me at your convenience. 805-973-1000 Joe Montasser General Sales Manager

February 08, 2022

I saw a 2021 chevy silverado on the DCH website. A Janet Abriz contacted me about the truck because I questioned it's description because it stated it was Turbocharged. Chevy does not make a turbo l More

by Gpz1100z1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janet Abriz, Monica Sanchez
Feb 10, 2022 -

DCH Honda of Oxnard responded

Hi John, I would like to apologize for the miscommunication of behalf of our team. I can assure you this was not our intention, and your experience has been shared with our associates in an effort to improve future experiences. In the meantime, I hope you will consider reaching out to me directly as I would appreciate the opportunity to work towards earning back your confidence. 805-973-1000 Joe Montasser General Sales Manager

February 02, 2022

One week after picking up our new Honda and it is just great! Really enjoy driving and riding in this car! All of the staff at the dealership was friendly & helpful. We appreciate their time & attentio More

by JG Curtis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Coronado, Richard Worley, Cynthia Sosa
Feb 02, 2022 -

DCH Honda of Oxnard responded

Hi JG, thank you for taking the time to tell us how its going with your new Honda! Our team is pleased to know you are loving it thus far and we are happy to have helped make your purchasing experience go smoothly. Until your next visit, enjoy the road ahead!

November 19, 2021

DCH Honda of Oxnard was the best car buying experience I have ever had. Associates kept in contact and really helpful and communicated during the purchase. More

by marcbakersfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Coronado, Monica Sanchez, Doug Holzkamp, Cynthia Sosa
Nov 20, 2021 -

DCH Honda of Oxnard responded

Hi Marc, thank you for choosing DCH Honda of Oxnard! Our team is happy to have provided you with a communicative and helpful experience and we hope to have you back for any future needs. Until then, enjoy the road ahead!

October 30, 2021

Worst dealership experience ever. I reached out to Janet for the Costco program and she sent over from pricing but said I needed to come in to see the final Costco price. The moment I arrived it was clear i More

by Oscarsonnow
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Holzkamp
Nov 20, 2021 -

DCH Honda of Oxnard responded

Hi Oscar, I regret to learn the vehicle you were interested in does not fit within your budget and certainly understand your disappointment. However, the features added to this vehicle cannot be removed. If you have any continued questions or concerns I would like to encourage you to reach out to me directly as I would be happy to address them with you and work towards earning back your business. Thank you, 805-973-1000 Joe Montasser General Sales Manager

Nov 20, 2021 -

Oscarsonnow responded

Hi Joe, That’s where the problem lies. You’re adding features post msrp to boost your sales during Covid. Only way to fix this is to sell me the car at msrp as Honda intended. Once you stop these shady practices I will come in and work with you.

October 03, 2021

I came to finance a car but I wasn’t sure if I was going to be able to leave with a car as I didn’t have any credit but to my surprise I was able to. One of the Honda members name Cynthia was very helpful a More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Sosa
Oct 04, 2021 -

DCH Honda of Oxnard responded

Hi Terry, congratulations on purchasing your first car! Our team is happy to have helped you through this process and we would like to thank you for sharing your experience!

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