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DCH Honda of Oxnard

Oxnard, CA

4.6
408 Reviews

1500 E. Ventura Blvd

Oxnard, CA

93036

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408 Reviews of DCH Honda of Oxnard

April 13, 2023

Asked specific questions about a quote and got nothing but run-arounds...the stated price on the web for a specific car in inventory is apparently a bait and switch...quote was over $3K above the stated p More

by Not Stupid
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Janet Abriz
Apr 18, 2023 -

DCH Honda of Oxnard responded

Hello, We regret to see the feedback you have shared here despite our teams best efforts to remain transparent with you. I would like to offer an apology for the less than satisfactory level of communication you've experienced. If in the future, you woud like to work together, our team would apprecaite the opportunity to earn your business back. Please consider reaching out to me directly should you need any further assistance. Thank you, Masood Zamani masoodzamani@lithia.com Sales Desk Manager

January 29, 2023

They wanted 1000. down and I didn't have it. I wanted to use the car as trade they said I didn't qualify More

by hamms5776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Santiago Quiroz
Feb 01, 2023 -

DCH Honda of Oxnard responded

Hello, We deeply regret to hear this was the experience you had with our team and are sorry to see we were unable to come to an agreement on the deal. When the time allows, please consider reaching out to me. We would love to work with you again in the future! Masood Zamani masoodzamani@lithia.com Sales Desk Manager

January 08, 2023

**This review is of the dealership and not the salesperson it forced me to pick who I spoke with. If you do choose to do business here Cynthia is phenomenal and very knowledgeable. She will take c More

by Hilmdog1
Recommend Dealer
No
Employees Worked With
Cynthia Sosa
Jan 10, 2023 -

DCH Honda of Oxnard responded

Hello, Thank you for your feedback. Although I'm happy learn about your phenomenal experience with Cynthia, I am sorry to read about your unhappiness surrounding current vehicle pricing. We’re committed to keeping our sales and service guests satisfied and hope to have the opportunity to earn your business back in the future. When you are available, please reach out to me through the email below should you have any further questions or concerns. Thank you, Masood Zamani masoodzamani@lithia.com Sales Desk Manager

October 01, 2022

Got a used car from here and was an overall great experience thanks so a great salesperson. I went with my partner and we were immediately greeted by Monica Sanchez. Monica was truly amazing and help More

by SindyLainez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Sanchez
Oct 03, 2022 -

DCH Honda of Oxnard responded

Hi Sindy, Congratulations on your new vehicle! Thank you for choosing to work with us at DCH Honda of Oxnard. We're very pleased to learn you and your partner were able to work with Monica in sales and have all your questions answered. We hope you're loving your new vehicle!

August 23, 2022

Trying to buy a used car is always difficult. My wife and I were interested in buying my son a used car for our son but the used car manager would not budge on the price. He also stated they woul More

by mauri707
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Used car Sales Manager , Francisco Martinez
Sep 02, 2022 -

DCH Honda of Oxnard responded

Hi, We appreciate you taking the time to leave us with your constructive feedback. I am sorry to hear of the experience you describe you and your wife receiving at your recent visit with our sales team. Every customer that presents us with opportunity to earn their business deserves a five-star experience. At your convenience, please reach out to me directly to discuss the details of this experience. Masood Zamani masoodzamani@lithia.com Sales Desk Manager

July 11, 2022

We put down a $5k deposit for a civic that would be here in 2 weeks and most cars are arriving sooner our finance person, Shawn said. It is now over three weeks and no car. Fist it’s in the port then it’s i More

by Whatcar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudia Coronado
Aug 02, 2022 -

DCH Honda of Oxnard responded

Hello, Thank you for taking the time to leave us with your concerns. Due to the current shortage of vehicles, the delivery of units can be delayed without notice, but I can assure you that our team works hard to provide the most accurate estimated delivery date. I apologize for any inconvenience this may have caused you and I would be happy to discuss this the details of this experience with you. Please reach out to me directly at your convenience. 805-973-1000 Joe Montasser General Sales Manager

June 14, 2022

It's with great pleasure to say yall dealership is nothing but crooks in a suit yall should be ashamed of yourselves.Man I think more of a junkie stealing on the streets than yall man seriously we alr More

by OXFINEST
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Holzkamp, Cynthia Sosa, Janet Abriz
Jul 01, 2022 -

DCH Honda of Oxnard responded

Hello, Every customer who presents us an opportunity to earn their business deserves first-class treatment. Your experience is regrettable, and we would like the opportunity to learn from it to better serve future customers. When you are free, please contact me at the number below so we can discuss your experience in more detail. 805-973-1000 Joe Montasser General Sales Manager

May 27, 2022

I purchased six honda vehicles consecutively. I recently purchased a toyota for the first time. The primary reason I switched was my negative experience with this dealership which was completely More

by wewinfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Mendoza
Jun 01, 2022 -

DCH Honda of Oxnard responded

Hello, Thank you for taking the time to leave us with your constructive feedback. It is regrettable to learn of your experience with our team and I would like the opportunity to speak with you gain more details of this experience and hopefully regain your trust in our team. Please feel free to reach out to me directly at your convenience. 805-973-1062 Brian Lewey General Service Manager

May 08, 2022

Terrible people switched price and made it sound like we had done something wrong. huh More

by jacob
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Masood Zamani, Alexandro Garcia, Monica Sanchez, Cynthia Sosa
May 11, 2022 -

DCH Honda of Oxnard responded

Hello Jacob, We appreciate you taking your time to leave us your constructive feedback. I would like to apologize for any miscommunication you may have received from our team regarding the price of a vehicle. I would be happy to discuss this experience in more detail with you as well as the pricing for the vehicle you were interested in. Please feel free to reach out to me at your convenience. 805-973-1000 Joe Montasser General Sales Manager

February 08, 2022

I saw a 2021 chevy silverado on the DCH website. A Janet Abriz contacted me about the truck because I questioned it's description because it stated it was Turbocharged. Chevy does not make a turbo l More

by Gpz1100z1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janet Abriz, Monica Sanchez
Feb 10, 2022 -

DCH Honda of Oxnard responded

Hi John, I would like to apologize for the miscommunication of behalf of our team. I can assure you this was not our intention, and your experience has been shared with our associates in an effort to improve future experiences. In the meantime, I hope you will consider reaching out to me directly as I would appreciate the opportunity to work towards earning back your confidence. 805-973-1000 Joe Montasser General Sales Manager

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