DCH Honda of Oxnard

My first service experience was great! The staff who I came across were all friendly and helpful. The wait time to speak to a service advisor wasn't long at all and he handled all my requests properly, in came across were all friendly and helpful. The wait time to speak to a service advisor wasn't long at all and he handled all my requests properly, including getting shuttled to where I needed to be. They called to notify me of when my car would be ready and it certainly was ready at a timely manner when I came back to get my car. I found it very kind and good customer service that my service advisor, Aquilino walked me back to my car after everything. I had requested to have my trunk vacuumed and when I saw it wasn't, Aqui told one of the employees to take it back to the cleaning area and vacuum the areas I wanted to have vacuumed. I really appreciated that he did that and was willing to satisfy my needs and make it a good experience for me overall. I would definitely get all my services done at Honda of Oxnard and recommend it to others! :) More

I bought my car from DCH Oxnard in 2008 and brought it back to the service department for a delaminating paint issue. It turned out that Honda's warranty had already run out on the paint but the Service M back to the service department for a delaminating paint issue. It turned out that Honda's warranty had already run out on the paint but the Service Manager Stuart made some calls and was able to get it handled for me. The body shop mixed up some of the wiring in my car when they were replacing my hood and caused some electrical problems but Stuart had me bring it back in and comped me a rental vehicle while it got fixed. My car looks as good as new and I couldn't be more pleased with the way that the service was handled. DCH Oxnard's fair and reasonable handling of my car's issue has restored my faith in Dealer Service! I'll be bringing my car there for the upcoming maintenance. Thanks again guys. More

Rude sales person; Ignore customers; long waiting time (no other customers in the early morning should not find an excuse of busy). Don't go there except you want to be sick. (no other customers in the early morning should not find an excuse of busy). Don't go there except you want to be sick. More

Customer service is professional and courteous. Aqui has handled most of my service and is a stellar Service Writer. This is my first experience with Andrew and found him extremely helpful and knowledgeable handled most of my service and is a stellar Service Writer. This is my first experience with Andrew and found him extremely helpful and knowledgeable. Great staff and service! More

We had a superb experience at DCH Oxnard. Ron Anthony was a wonderful salesperson who made our buying experience painless!! He is a true professional who takes great pride in his carreer! It is no wond was a wonderful salesperson who made our buying experience painless!! He is a true professional who takes great pride in his carreer! It is no wonder he has earned so many awards in the 10+ years he has been an employee. There was a problem with our new car, but Ed Matthews took care of everything for us and made sure all was good with the replacement car. Lalo and Stewart also helped us when the issues were occurring with the new car and their help is truly appreciated! I will defiantly recommend DCH Honda of Oxnard and we have already shared our positive buying experience at DCH HONDA of Oxnard with our friends!!! More

Overall a great experience. I was surprised how easy the transaction was and they even threw in a few extras! I've always been partial to Hondas but after this experience purchasing the 2013 Honda Pilot, I' transaction was and they even threw in a few extras! I've always been partial to Hondas but after this experience purchasing the 2013 Honda Pilot, I'm also loyal to DCH Honda of Oxnard. More

I brought the car in to obtain an oil change and a have the car checked for a number of items I thought it was likely time to have checked. I especially wanted to check the tires since they were past the the car checked for a number of items I thought it was likely time to have checked. I especially wanted to check the tires since they were past the mileage I normally get. I was told that I had plenty of tread left during the sight inspection as I checked in. These were the tires I purchased at this dealership and it appeared that I was going to get at least 50% more mileage over tires I had purchased elsewhere for my 2006 Honda S2000. I was later informed, upon a detailed examination, that I had 8 screws and nails in 3 tires, so I had a new set installed. I left instructions to fix or re[place anything that needed it and call me to let me know when to pick up the car. I have always been treated fairly and am confident that I will continue to be treated that way. When the call came, the car only needed the oil change and the tires. I recommend this Service Department, as well as the Sales Department to everyone. This is why I drive from Santa Monica or Malibu to Oxnard to have my cars serviced instead of taking them down the street from my office to the Santa Monica dealer's Service Department. No, This is not a plant. I have been using this dealership since 2000 and will continue to do so. If Martin is not around, Clint, Aquii or Mike will take care of me. We have bought our last two Honda's from this dealership. We are extremely happy with them. More

We have purchased four Hondas from Honda of Oxnard, all four vehicles were always serviced at Oxnard Honda, simply because they are ve their work is top quality. I trust their recommendations, as they hav four vehicles were always serviced at Oxnard Honda, simply because they are ve their work is top quality. I trust their recommendations, as they have always looked out for my best interest. we will continue to come to Oxnard Honda for future service as wel as the purchase of a new vehicle. More

Thanks to DCH Honda of Oxnard and a big thanks to Cindy & Mason who helped us with the purchase of our new Pilot. This is the 4th car that we have purchased from DCH Honda of Oxnard and the reason we keep & Mason who helped us with the purchase of our new Pilot. This is the 4th car that we have purchased from DCH Honda of Oxnard and the reason we keep going back is because of the high level of quality service that they give to their customers. More

There was an issue that had occurred while my vehicle was at this dealer for a routine service. I contacted the GM Ed Mathews and he did listen to my concerns and was able to offer me an amicable and reason at this dealer for a routine service. I contacted the GM Ed Mathews and he did listen to my concerns and was able to offer me an amicable and reasonable resolution to my issue. He did not ignore me and did make me feel like he was going to take care of the issue and he did. He also assurred me they would take steps to improve that part of the service process in the future. More