DCH Honda of Oxnard

The customer service is excellent at Honda of Oxnard. The quality of work has been ok as I have had to return my vehicle after work being completed. The people are very friendly and warrants a 5 on the scale quality of work has been ok as I have had to return my vehicle after work being completed. The people are very friendly and warrants a 5 on the scale. I cannot say the overall experience has been a 5 as the paint is peeling very bad and Honda will not pay for a complete paint job as it does not fall into the 2006-2008 time frame even though it is obvious that the paint is defective. The price is of the work is somewhat high but usually the work is done well and is worth it. I would like to buy another Honda but have not because I am afraid the same thing will happen, the paint will peel off. As a note Mr. Katz has informed me that Honda of America is willing to foot half of the bill for a paint job which is better than nothing, but the paint is sooooo bad that I feel the organization should pay for a complete paint job. More

My daughter has used this dealership a couple of times and was very satisfied. I had a specific car in mind, so I went to their website and found the car that I was interested in. I started by contacting and was very satisfied. I had a specific car in mind, so I went to their website and found the car that I was interested in. I started by contacting them by email and took care of everything via email and over the phone. Everyone I spoke to was very friendly and professional. There was no pressure or pushiness. Once we hammered out the deal, I went in and signed papers and drove away with my shiny new/used Honda CRV. I would definitely recommend this dealership to anyone. If I ever have a need for another car, I will certainly go back to DCH Honda of Oxnard. I got a great deal and I am a happy camper!! More

Great service with many selection of products. Eric is very nice and gentleman, he did excellent job with product information. I love my honda civic very nice and gentleman, he did excellent job with product information. I love my honda civic More

We have purchased 4 Hondas through DCH Honda of Oxnard. All four vehicles were serviced only by this dealer. We have always received nothing but professional assistance and service from the staff of Oxnar All four vehicles were serviced only by this dealer. We have always received nothing but professional assistance and service from the staff of Oxnard Honda. We have recommended this dealer to our friends and family, we will continue to have our vehicles serviced there and in the future, we will purchase our next vehicle from Oxnard Honda. More

Juan was very helpful from the very beginning. He is very knowledgeable of the product he is selling. He is very friendly and courteous. He was a great help all the way through. knowledgeable of the product he is selling. He is very friendly and courteous. He was a great help all the way through. More

Their service/parts department is the WORST. I took my Honda Civic to have a mirror replaced. Mr. Clint Stremcha assured me that the was going to be in the next day at 8:00 am. Actually he said "it is gua Honda Civic to have a mirror replaced. Mr. Clint Stremcha assured me that the was going to be in the next day at 8:00 am. Actually he said "it is guaranteed to be here tomorrow." The next day I called him to confirm that the part had arrived, and to my surprised, or not, the part wasn't there. Mr. Stremcha told me "I guess the parts department never order it... I don't know what to tell you... I guess they couldn't locate it..." It turns out that the part was never ordered. I asked Mr. Stremcha if he could order it for me, and to give me an estimate as to when it would arrive; his answer was that he was getting off work that evening and going on vacation for more than one week; basically that he wasn't WILLING to help me, nor could he find another customer representative to do it because as he put it, everyone was 'very busy with other customers." I said "thank you, I'll go somewhere else". I went to a local body shop (not a HONDA dealership) where my car is getting fixed. The part only took one day to get the part. AVOID THIS PLACE. There is absolutely no such thing as "Great customer treatment". More

TJ was awesome, your prices were much better than in SB, definitely worth the drive!!! I was also declined financing by them but was able to drive a car home from Oxnard after my vehicle suddenly died and I definitely worth the drive!!! I was also declined financing by them but was able to drive a car home from Oxnard after my vehicle suddenly died and I wasn't sure how I was going to pick up my kids after school. They love the new car and I love being able to take care of them. Thank you TJ for making it happen for me. You removed a huge stress for me when I have plenty of it elsewhere. I'm so grateful! (And I Fit anywhere!) More

The dealership and salesman were very friendly and courteous and even the financial end of it . Mason went out of his way to find and or get what we wanted and stay within the budget we wanted. Time courteous and even the financial end of it . Mason went out of his way to find and or get what we wanted and stay within the budget we wanted. Time was taken to explain the car and the controls. So yes I would recommend this salesman and dealership to my family and friends More