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DCH Honda of Oxnard

Oxnard, CA

4.8
428 Reviews

1500 E. Ventura Blvd

Oxnard, CA

93036

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428 Reviews of DCH Honda of Oxnard

November 29, 2012

Awesome service dales and customer rleationship experts. Like it love it and drove it. Own one and will always buy another one here always. Great job More

by sushilg3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
martin, Martin Esparza
Dec 29, 2012 -

DCH Honda of Oxnard responded

We appreciate your positive feedback; thank you for taking the time to share your experience with us! Our highest compliment is knowing that we've made our customer happy. Welcome to the DCH Honda of Oxnard family, we look forward to seeing you again! :-)

November 09, 2012

I gave this rating because of great customer service with us and being nice and friendly and gretting us really good with coffee or what we desired to get and helping us with everything we need. More

by wendpadilla1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina
Nov 16, 2012 -

DCH Honda of Oxnard responded

Thank you for taking the time to share your experience. We strive to make all of our customers happy. We appreciate the opportunity to have served you and welcome you back any day!

October 06, 2012

Ronald is the friendliest and most helpful salesperson I have ever dealt with - he made me feel comfortable, there was no pressure and he had a great attitude. This was by far the best car buying experienc More

by janbjelke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Anthony, Jose Rojas, Brendan Smith, Jose Rojas, Ron Anthony
Oct 12, 2012 -

DCH Honda of Oxnard responded

Thank you so much for your review and recommendation. We are obliged that Ron was able to make your car buying experience the best yet; he is truly fantastic. We appreciate your business and look forward to seeing you again! :)

August 28, 2012

I've been coming to Honda of Oxnard for the last 10 years. The service department is always awesome and straightforward. Spoke with Clint in the service department and got immediate referral for towi More

by pancha.pangie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Huerta & Clint in Service Dept
Aug 31, 2012 -

DCH Honda of Oxnard responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a good experience with Anthony and Clint, as they both do a marvelous job here. We appreciate the opportunity to have served you and wish you and your new Pilot the best! :-)

August 23, 2012

Ronald Anthony has sold us two cars, so far. His expertise in the area of Honda is incredible. He has tact and a great deal of charisma in dealing with people. We are certain to be speaking for oth More

by Jose & Janet Meza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Anthony & Max Holzen, Ron Anthony
Aug 31, 2012 -

DCH Honda of Oxnard responded

Jose and Janet, Thanks so much for your review and your business! Our staff works hard to ensure you have a wonderful experience, and Ron is amazing at what he does. We are ecstatic to hear that Max made the paperwork process so smooth and comfortable for you. And you're right, they are both wonderful assets to our company!! We really appreciate the opportunity to have served you and look forward to seeing you again.

August 15, 2012

DON'T EVER TAKE YOUR VEHICLE HERE FOR SERVICE!! They are basically criminals in uniforms. They gave me a quote of over $500.00 of service needed on my Honda that was totally FALSE. You go in with a minor More

by D1aCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember - Service Guys
Aug 16, 2012 -

DCH Honda of Oxnard responded

We are very sorry that you feel this way. Our dealership strives to provide 100% satisfaction to all of our customers. We would like the opportunity to speak with you in person so we can make things right with you and prevent this from happening again in the future. Please contact me, Ed Matthews - the General Manager at 805-973-1000. Thank you.

Aug 16, 2012 -

D1aCH responded

Thanks, but no thanks. Not interested. I gave my opinion when called by your representative for a service survey follow-up the day after the service and was told by your representative that I would receive a call from a manager and I never did. I purchased my honda from you all in 2008 and have been bringing my car for general service there or other Honda service/ dealerships ever since. However, after these recent unjustified criminal incidents, I HAVE NO INTENTION TO EVER PURCHASE A VEHICLE OR BRING MY VEHICLE TO YOUR DEALERSHIP EVER AGAIN. EVER AGAIN. AND, I PLAN ON SHARING MY STORY WITH WHOM EVER WILL LISTEN.

Aug 27, 2012 -

DCH Honda of Oxnard responded

All of our guest/customers deserve to be treated with respect. Sincerely not sure where our process broke down on your visit, can tell you I wish I had been notified earlier. This dealership employs alot of good honest, hardworking people. We work straight forward, candid and with transperancy. We would not tolerate employees who worked any other way. Edward Matthews General Manager

Sep 18, 2012 -

DCH Honda of Oxnard responded

We are very sorry that you feel this way. Our dealership strives to provide 100% satisfaction to all of our customers. We would like the opportunity to speak with you in person so we can make things right with you and prevent this from happening again in the future. Please contact me, Ed Matthews - the General Manager at 805-973-1000. Thank you.

August 01, 2012

VERY UNFRIENDLY, RUDE PEOPLE. WILL PUT YOU DOWN IF THEY NOTICE YOU CAN'T AFFORD TO PAY. WILL NOT GO BACK IN THIS DEALERSHIP EVER!!!!!! More

by VSANGEL12812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian
Aug 01, 2012 -

DCH Honda of Oxnard responded

I am sorry to read your comments. We have a consultant and manager named Christian and I assure you, it is NOT acceptable to put anyone down. We expect everyone will be treated with respect regarless of credit score, job, bank account.....Can you please contact me directly so I can beter know hot to go about resolving this issue? Respectfully, Colleen Fairman cfairman@hondaofoxnard.com

Aug 16, 2012 -

DCH Honda of Oxnard responded

We are very sorry that you had a bad experience with us. Our dealership strives to provide 100% safisfaction to all our customers. We would like the opportunity to speak with you in person and resolve this issue. If you could please contact Ed Matthews, the General Manager at 805-973-1000. Thank you.

July 30, 2012

My overall experience buying a new car was smooth, better than I expected. Ronald treated me like a person and not a number, I definitely recommend this dealership. More

by Luisa.alcaraz.25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Anthony, Ron Anthony
Aug 13, 2012 -

DCH Honda of Oxnard responded

Thank you for your review and the recommendation! We are pleased that Ron was able to serve you on a more personal level. He does a fantastic job of doing business the DCH Way. We appreciate your business and welcome you any day! :)

June 30, 2012

My wife called and spoke with internet manager Anthony Huerta a few days ago about a car she had her eye on. Anthony happily provided all the information she required without trying to lure her in. She More

by khoulihan42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Huerta and Jose Rojas, Jose Rojas
Aug 13, 2012 -

DCH Honda of Oxnard responded

Thank you so much for such an awesome review. We are thrilled that you had such a great experience with Anthony and that he has earned your business for life! What an honor it is to have the opportunity to share in your excitement. We take a lot of pride in serving our customers, and Anthony and Jose do a wonderful job of representing the DCH Way of doing business. We appreciate your loyalty and are looking forward to continuing to impress you in the future!

June 18, 2012

Hi My experience with DCH Oxnard started with a letter Hi My experience with DCH Oxnard started with a letter sent to me telling me they were interested in my 2010 CRV. I emailed DCH and got an immed More

by Krista Keesling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Holzen
Jul 26, 2012 -

DCH Honda of Oxnard responded

We are thrilled that Max was able to provide you with an easy comfortable purchase experience. Delivering Customer Happiness is our goal throughout the Dealership. We apologize for the incident in our showroom, releived that Max arrived when he did! Thank you for taking the time to post your review Krista and congratulations, enjoy that new CR-V!

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