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DCH Honda of Oxnard
Oxnard, CA
404 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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404 Reviews of DCH Honda of Oxnard
February 23, 2017
10 Star Customer Service & Satisfaction at Honda of Oxnard I am a returning Customer to Honda. My previous experiences with sales Honda Rep (Mr. Ron Anthony) and staff have always been excellent and gratifying I am a returning Customer to Honda. My previous experiences with sales Honda Rep (Mr. Ron Anthony) and staff have always been excellent and gratifying which is why I keep returning for that Honda Experience! I am accommodated with my specifics for auto care and purchases and this time had the pleasure of meeting and dealing with Mr. Mike Harris. He seemed knowledgeable and was interested in my expectations and what I wanted as a purchaser. Mike was both professional and personable which helped put me at ease during the sale process and ultimately, I departed a satisfied customer with my showroom car from Honda of Oxnard! Thanks again Mike for everything, very much appreciated! I also want to Thank Josh as a Primary advisor in Service, Jeff, Javier and Aqui for their continued support with my vehicle inquiries (as needed). I appreciate you all at Honda and your Friendly Customer Service! ~ Honda should add 5 more Rating Stars for their deserving 10! Sincerely, Ms. Reyes More
by 1MsRey42017
Employees Worked With
Ron Anthony, Jeff Hall, Javier Esquivel, Josh (Service Advisor), Aqui Velasquez
February 16, 2017
Unflinchingly, the worst customer service ever! While both Claudia and Josh were pleasant enough ... The finance guy purposely left the APR off the purchase order needed by my credit union. Shockin While both Claudia and Josh were pleasant enough ... The finance guy purposely left the APR off the purchase order needed by my credit union. Shockingly, this dealership only wants to offer you a good deal IF you finance through them; otherwise, they act like a petulant child having a temper tantrum. If this is the way they do business ... I'll take my business elsewhere!!! More
by Legacy Jewel
Employees Worked With
Jose Rojas, Claudia Coronado, Josh (Service Advisor)
February 01, 2017
"GOOD EXPERIENCE AND SERVICE" Everyone worked hard but Mr.Daniel Ybanez worked with me for several months to get me something I would like for a good price. Thanks. Everyone worked hard but Mr.Daniel Ybanez worked with me for several months to get me something I would like for a good price. Thanks. More
by aromano123
Employees Worked With
Daniel Ybanez, Daniel Ybanez
January 28, 2017
Good experience After 30 years overseas and not needing a car, the car buying experience was not one I was looking forward to. DCH Honda and particularly Mike Harris After 30 years overseas and not needing a car, the car buying experience was not one I was looking forward to. DCH Honda and particularly Mike Harris made the process easy and enjoyable. Definitely recommended. More
by Scott Johnson
Employees Worked With
Michael Harris, Michael Harris
December 11, 2016
General Manager Made Things Right A couple issues with our car surfaced immediately after the sale. Honda gave us a courtesy car for a couple weeks while things were made right with t A couple issues with our car surfaced immediately after the sale. Honda gave us a courtesy car for a couple weeks while things were made right with the audio/navigation system. It was not the purchase experience we were expecting and the excitement of a new (used) car turned into disappointment. Nick Dunlea, the General Manager, personally monitored the situation. After we got the car back, he went above and beyond what I ever expected and made up for the inconvenience and disappointment. I gave a 4 star rating because things didn't go well, but would recommend this dealership because I can trust them to stand behind what they sell and take care of the customer. More
by Girl on the Road 2016
Employees Worked With
Nick Dunlea, Jose Rojas, Jeff Hall, Javier Esquivel
December 08, 2016
Terrific service experience. A great service experience. Josh Cogliola my service manager charming and totally helpful. I will return as this one experience showed me how profes A great service experience. Josh Cogliola my service manager charming and totally helpful. I will return as this one experience showed me how professional and good at their business they are. More
by carguy chris 999
Employees Worked With
Josh (Service Advisor)
October 24, 2016
horrible HORRIBLE SALES MEN, HIS NAME IS GINO HORRIBLE FINANCE MANAGER DO NOT I REPEAT DO NOT TRUST THEM WITH YOUR INFORMATION THEY WILL RUN YOUR CREDIT LIK HORRIBLE SALES MEN, HIS NAME IS GINO HORRIBLE FINANCE MANAGER DO NOT I REPEAT DO NOT TRUST THEM WITH YOUR INFORMATION THEY WILL RUN YOUR CREDIT LIKE THERES NO TOMORROW GO TO ANY OTHER DEALER BUT THIS ONE FINANCE MANAGER WASNT EVEN CONCERNED AT ALL DIDNT EVEN SEEM LIKE HE KNEW WHAT HE WAS TALKING ABOUT More
by ariana121212
Employees Worked With
GINO AND STEVE(FINANCE MANAGER)
October 16, 2016
They are not the Honda helpful people Was looking through there internet sales. Saw a 2009 Pontiac Vibe advertised at $5988. Went to Honda of Oxnard. Once there, I looked at the Ponti Was looking through there internet sales. Saw a 2009 Pontiac Vibe advertised at $5988. Went to Honda of Oxnard. Once there, I looked at the Pontiac , test drove it. I was using there website to establish monthly payment , only so they can tell me that those cars are hard for Banks to pick up and wouldn't be able to finance. Then tried to sell me a Honda Fit for the same year at a much higher price. So why would you advertise a car that no bank would finance , And show monthly payments and apr. doesnt make sense at all. Pathetic. So my wife and I decided not to do business with the so called, "helpful people". More
by Chivas11
Employees Worked With
Jonathan Gutierrez
October 01, 2016
Went back for a 2nd car same week!! Eric is the BEST! Eric made everything easy and took his time explaining details. No Rush. No Aggressive Sales. We Bought 2 Cars same week!! Eric is the BEST! Eric made everything easy and took his time explaining details. No Rush. No Aggressive Sales. We Bought 2 Cars same week!! More
by TonyD
Employees Worked With
Eric Ordaz
September 12, 2016
Awsome I had the best customer experience. Their customer service is great my sales person Miguel Guzman did great and so did Javier and Mike. If I need some I had the best customer experience. Their customer service is great my sales person Miguel Guzman did great and so did Javier and Mike. If I need some more explanation of my car features I can set up an appointment with Miguel to go over them. Thank DCH Honda of Oxnard I'm loving my car. More
by Lovecrv
Employees Worked With
Miguel Guzman was my guy really helpful
