DCH Honda of Oxnard

I purchased a car Jan 2021 from Oxnard Honda. My experience was initially good, then it went downhill as I was leaving the dealership. However, long story short....Daniel-Sales, Doug-Sales Mgr., Bri experience was initially good, then it went downhill as I was leaving the dealership. However, long story short....Daniel-Sales, Doug-Sales Mgr., Brian-Service Mgr. all went ABOVE and BEYOND to make a positive of a negative experience. And I do mean beyond!! I have much gratitude for all of them reaching out, taking alot of time, staying in touch and delivering great service, also keeping me informed, most of all keeping their word!! I would definitely make the drive to Oxnard from Valencia again to purchase a car! Love ya guys!! Great service after all!! More

Monica was very helpful with the entire process of buying my used Hyundai Tuscon. Everything was easy and convenient. Thank you for all your help. my used Hyundai Tuscon. Everything was easy and convenient. Thank you for all your help. More

Daniel was great at helping us through the car buying experience and has been in constant contact with me in the last six months so who else would get my business experience and has been in constant contact with me in the last six months so who else would get my business More

Bestsy was particularly helpful. Sadly, the car sold before insurance payment arrived. I was confused by why Claudia calling, because I got everything needed from Betsy, but she was nice too. before insurance payment arrived. I was confused by why Claudia calling, because I got everything needed from Betsy, but she was nice too. More

I had a terrible experience with the salesperson I worked with. She blatantly lied multiple times (ex. claiming no sedans have all wheel drive = false), took over an hour and a half to let us check out two c with. She blatantly lied multiple times (ex. claiming no sedans have all wheel drive = false), took over an hour and a half to let us check out two cars and wouldnt discuss prices not even ballpark figures, tried to get me to get a sports car turbo engine even though I discussed zero interest and then she kept changing her answers to my questions contradicting herself to get me to want it. The whole experience was terrible and I could tell all she wanted was to get me to leave with a car that day even if it wasnt what I wanted and I was still shopping around and test driving cars. In the end when we wanted to discuss prices she was completely shifty and we never got an answer from her. I write this review mostly so her manager can give her some helpful feedback to improve the customer experience. She made me want to look for another Honda dealer to purchase from. More

What a fantastic car buying experience! Maybe my best ever. Simple. Quick. The whole team was wonderful. Betsy and Daniel really stand out in terms of helpfulness, courtesy, responsiveness, and overall e ever. Simple. Quick. The whole team was wonderful. Betsy and Daniel really stand out in terms of helpfulness, courtesy, responsiveness, and overall experience. I highly recommend DCH Honda in Oxnard! More

Betsy was rude and very unprofessional. I have had great experiences in the past but my most recent visit was horrible. Betsy had horrible customer service. She did not explain the deal in t I have had great experiences in the past but my most recent visit was horrible. Betsy had horrible customer service. She did not explain the deal in the beginning and expected me to sign without even talking about the deal. When I told her what I wanted she automatically crossed her arms and started talking to me as if I was one of her enemies. She was rude and not friendly what so ever. She needs to learn how to treat returning customers. More