DCH Honda of Oxnard
Oxnard, CA
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404 Reviews of DCH Honda of Oxnard
Honest and Low Pressure Sales Team Doug - the Sales Manager, was professional and worked really hard to get us exactly the car we wanted. He was not high pressure, and was honest in wh Doug - the Sales Manager, was professional and worked really hard to get us exactly the car we wanted. He was not high pressure, and was honest in what he could provide us in terms of timing and cost. Jose (salesman) followed up and provided excellent after purchase guidance and explanation of the CRV features. More
Great and very helpful with advice!!! Honda of Oxnard is the best to go to for your car service. Everyone greets with a smile and is very attentive with your needs for your car in order to Honda of Oxnard is the best to go to for your car service. Everyone greets with a smile and is very attentive with your needs for your car in order to fix the problem with your car of any. Velazquez gave me different options and explained everything thoroughly about each packet. The best part though was getting my service done very quickly. More
Quick and Outstanding Service Today was my first time visiting DCH, and their service had exceeded my high expectation. Martin genuinely and effectively communicated everything tha Today was my first time visiting DCH, and their service had exceeded my high expectation. Martin genuinely and effectively communicated everything that I needed to know about the status and performance of my car. I went for the "Express Service" for Oil Change and they finished less than 45 minutes. Martin also detected the issue with my car's A/C system in which he took an immediate action and arranged an appointment. Overall, my first day experience in DCH was amazing. I definitely recommend everyone to get their service here! Thank you! More
Oil change I made an appointment to have my oil changed last Friday period arrived five minutes late due to traffic however they took the car in change the oil a I made an appointment to have my oil changed last Friday period arrived five minutes late due to traffic however they took the car in change the oil and rotated the tires for $69. Return the car to me also notifying me that I had a nail in the front tire but it did not have time to help me with it since it was near closing time. Needless to say I was not happy. In fact I was offended at the poor service $69 they don't vacuum your car wash the windows no extra service whatsoever. I promptly took my car to America's Tire store where they fixed the nail in the front tire at no cost and tire blacked all my tires and did all this even though they closed at 6 and ran late. Whoever is running DCH customer service should go to America's Tire and learn how to treat your customers to take a car in for for service you should complete it that day. last the attitude there with like they were doing me a favor by working on the automobile. Never go there again and you can get a better value for oil change many places around town More
Excellent, professional, and friendly customer service. This was not my first visit, so I knew I was going to be satisfied with the service, no doubt about it, and on top of that they welcome you with a big This was not my first visit, so I knew I was going to be satisfied with the service, no doubt about it, and on top of that they welcome you with a big smile. The mechanic who took my car was nice and professional, Angelica, the lady who assisted me was very nice, and every so often came to me to give me and update. Furthermore, the waiting room was pleasant. TV, WiFi, coffee, and delicious fresh cookies. What else can you ask? Thank you DCH Oxnard!!!! More
Great service Great customer service! JP was very friendly. His helpfulness was so genuine. Really appreciated the professionalism. He exceeded my expectations, and Great customer service! JP was very friendly. His helpfulness was so genuine. Really appreciated the professionalism. He exceeded my expectations, and I am completely satisfied with my purchase! More
New car purchase at Honda of Oxnard. I bought my first Honda Accord in 2013 from Honda of Oxnard. The service of the car and the customer service over the years was excellent. No wonder t I bought my first Honda Accord in 2013 from Honda of Oxnard. The service of the car and the customer service over the years was excellent. No wonder then that I bought my next Honda Accord again from Honda of Oxnard. The rep., Mr. Josh Ross, was extremely helpful and flexible with the final price. He made my day. Thank you. Guenter S. More
Best In Sales, Best In Service After my car accident, I was searching for a dependable vehicle that is safe. I chose a 2015 Honda Civic LX. I chose it because of the color and the After my car accident, I was searching for a dependable vehicle that is safe. I chose a 2015 Honda Civic LX. I chose it because of the color and the looks of the vehicle. More
The cusstomer is again king From the moment I arrived Mr. Velasquez became my personal guide. He was friendly, efficient and very helpful. He offered additional service to give m From the moment I arrived Mr. Velasquez became my personal guide. He was friendly, efficient and very helpful. He offered additional service to give my car a complete check with a report of needed service in addition to repair of my recalled Takata bag. More
service center experience I'm an older woman and one of the things I dread is being treated with intimidation as being older makes you vunerable. I never felt that way at your I'm an older woman and one of the things I dread is being treated with intimidation as being older makes you vunerable. I never felt that way at your service center. That is one thing to remember. Many older women drive and have a car so they need service on their autos. Alway treat them with respect. More