DCH Honda of Oxnard

Horrible service. I went to have a new key programmed. They charged me nearly $100 to get an unprogrammed key for them when I could have gotten it for$20 online. Th I went to have a new key programmed. They charged me nearly $100 to get an unprogrammed key for them when I could have gotten it for$20 online. Then it wasnt even ready 2 days after my appointment to pick it up. They did not admit quilt. They were unapologetic for their lack of communivation and innefficiency. To make things worse, I had to wait over 2 hours to have them correct their mistake. The manager could not care less when I spoke with him. He threw a 10% precent discount at me with no apology. Dont trust this dealership. More

Been to this dealership multiple times before and have never felt as disrespected than the interaction with Masood. Very poor way to interact with a costumer. never felt as disrespected than the interaction with Masood. Very poor way to interact with a costumer. More

Asked specific questions about a quote and got nothing but run-arounds...the stated price on the web for a specific car in inventory is apparently a bait and switch...quote was over $3K above the stated p but run-arounds...the stated price on the web for a specific car in inventory is apparently a bait and switch...quote was over $3K above the stated price on their website, apparently because of "added accessories" (which were not at all specified and did not match the picture of the vehicle. No explanations were forthcoming and dealer lost a cash deal because of the gaming by this employee. More

They wanted 1000. down and I didn't have it. I wanted to use the car as trade they said I didn't qualify down and I didn't have it. I wanted to use the car as trade they said I didn't qualify More

**This review is of the dealership and not the salesperson it forced me to pick who I spoke with. If you do choose to do business here Cynthia is phenomenal and very knowledgeable. She will take c salesperson it forced me to pick who I spoke with. If you do choose to do business here Cynthia is phenomenal and very knowledgeable. She will take care of you, unfortunately though she has no control over markups. She did her best to help me. If I could give it, one star I would. I was extremely impressed when I came to this dealership to purchase my Odyssey many months ago. I enjoyed it so much that I reached out to purchase a 2023 Honda CRV hybrid. I was shocked to find out they had a $ 20,000 markup. I advised my salesperson who asked the manager if he would come down and he said no due to the market right now. Needless to say, I did not purchase the CRV. I went to a luxury brand and got a different hybrid cheaper out the door for a beautiful quiet fully appointed sedan. If I had chosen I could have gotten a luxury SUV cheaper out the door as well. Do your research there are other dealerships that won't mark up their cars, even Honda dealerships. This dealership has cost Honda two lifetime customers so we will not be purchasing future cars here or from Honda. Very disappointing :(. We choose not to be taken advantage of. The manager refused to budge at all on price and would not drop the 20K markup even a little. #Greedy More

Got a used car from here and was an overall great experience thanks so a great salesperson. I went with my partner and we were immediately greeted by Monica Sanchez. Monica was truly amazing and help experience thanks so a great salesperson. I went with my partner and we were immediately greeted by Monica Sanchez. Monica was truly amazing and helped us both so much as it was my first time purchasing a car from a dealership. She was extremely patient with all of our questions and concerns and went above and beyond to make sure that we had everything taken care of. Which was very nice considering me and my partner are very young and usually do not get taken seriously when making big purchases. More

Trying to buy a used car is always difficult. My wife and I were interested in buying my son a used car for our son but the used car manager would not budge on the price. He also stated they woul My wife and I were interested in buying my son a used car for our son but the used car manager would not budge on the price. He also stated they would not include the “add-on’s “ they had already purchased. I hope I never step foot in your dealership again. If you really wanted to help your customer you’d go out of the way to make them somewhat happy! Unfortunately you let them walk out the door! Terrible service and zero people skills! More

We put down a $5k deposit for a civic that would be here in 2 weeks and most cars are arriving sooner our finance person, Shawn said. It is now over three weeks and no car. Fist it’s in the port then it’s i in 2 weeks and most cars are arriving sooner our finance person, Shawn said. It is now over three weeks and no car. Fist it’s in the port then it’s in Arizona. Problems with tail loafers. How does a vehicle go east to go west and there is a cooling off period for the unloaded until the 18th of July. Less than a week away and the one month anniversary of our deposit. This dealership is selling false etas and vehicles that don’t exist. Save yourself time and effort. Go elsewhere. More

It's with great pleasure to say yall dealership is nothing but crooks in a suit yall should be ashamed of yourselves.Man I think more of a junkie stealing on the streets than yall man seriously we alr nothing but crooks in a suit yall should be ashamed of yourselves.Man I think more of a junkie stealing on the streets than yall man seriously we already know what to expect from them But yall foul Hella foul how yall sleep at night More

I purchased six honda vehicles consecutively. I recently purchased a toyota for the first time. The primary reason I switched was my negative experience with this dealership which was completely I recently purchased a toyota for the first time. The primary reason I switched was my negative experience with this dealership which was completely unable to address issues with the electrical and entertainment system in the new CRV I purchased from DCH. More