DCH Honda of Oxnard

Quick and Outstanding Service Today was my first time visiting DCH, and their service had exceeded my high expectation. Martin genuinely and effectively communicated everything tha Today was my first time visiting DCH, and their service had exceeded my high expectation. Martin genuinely and effectively communicated everything that I needed to know about the status and performance of my car. I went for the "Express Service" for Oil Change and they finished less than 45 minutes. Martin also detected the issue with my car's A/C system in which he took an immediate action and arranged an appointment. Overall, my first day experience in DCH was amazing. I definitely recommend everyone to get their service here! Thank you! More

Oil change I made an appointment to have my oil changed last Friday period arrived five minutes late due to traffic however they took the car in change the oil a I made an appointment to have my oil changed last Friday period arrived five minutes late due to traffic however they took the car in change the oil and rotated the tires for $69. Return the car to me also notifying me that I had a nail in the front tire but it did not have time to help me with it since it was near closing time. Needless to say I was not happy. In fact I was offended at the poor service $69 they don't vacuum your car wash the windows no extra service whatsoever. I promptly took my car to America's Tire store where they fixed the nail in the front tire at no cost and tire blacked all my tires and did all this even though they closed at 6 and ran late. Whoever is running DCH customer service should go to America's Tire and learn how to treat your customers to take a car in for for service you should complete it that day. last the attitude there with like they were doing me a favor by working on the automobile. Never go there again and you can get a better value for oil change many places around town More

Excellent, professional, and friendly customer service. This was not my first visit, so I knew I was going to be satisfied with the service, no doubt about it, and on top of that they welcome you with a big This was not my first visit, so I knew I was going to be satisfied with the service, no doubt about it, and on top of that they welcome you with a big smile. The mechanic who took my car was nice and professional, Angelica, the lady who assisted me was very nice, and every so often came to me to give me and update. Furthermore, the waiting room was pleasant. TV, WiFi, coffee, and delicious fresh cookies. What else can you ask? Thank you DCH Oxnard!!!! More

Great service Great customer service! JP was very friendly. His helpfulness was so genuine. Really appreciated the professionalism. He exceeded my expectations, and Great customer service! JP was very friendly. His helpfulness was so genuine. Really appreciated the professionalism. He exceeded my expectations, and I am completely satisfied with my purchase! More

New car purchase at Honda of Oxnard. I bought my first Honda Accord in 2013 from Honda of Oxnard. The service of the car and the customer service over the years was excellent. No wonder t I bought my first Honda Accord in 2013 from Honda of Oxnard. The service of the car and the customer service over the years was excellent. No wonder then that I bought my next Honda Accord again from Honda of Oxnard. The rep., Mr. Josh Ross, was extremely helpful and flexible with the final price. He made my day. Thank you. Guenter S. More

The cusstomer is again king From the moment I arrived Mr. Velasquez became my personal guide. He was friendly, efficient and very helpful. He offered additional service to give m From the moment I arrived Mr. Velasquez became my personal guide. He was friendly, efficient and very helpful. He offered additional service to give my car a complete check with a report of needed service in addition to repair of my recalled Takata bag. More

10 Star Customer Service & Satisfaction at Honda of Oxnard I am a returning Customer to Honda. My previous experiences with sales Honda Rep (Mr. Ron Anthony) and staff have always been excellent and gratifying I am a returning Customer to Honda. My previous experiences with sales Honda Rep (Mr. Ron Anthony) and staff have always been excellent and gratifying which is why I keep returning for that Honda Experience! I am accommodated with my specifics for auto care and purchases and this time had the pleasure of meeting and dealing with Mr. Mike Harris. He seemed knowledgeable and was interested in my expectations and what I wanted as a purchaser. Mike was both professional and personable which helped put me at ease during the sale process and ultimately, I departed a satisfied customer with my showroom car from Honda of Oxnard! Thanks again Mike for everything, very much appreciated! I also want to Thank Josh as a Primary advisor in Service, Jeff, Javier and Aqui for their continued support with my vehicle inquiries (as needed). I appreciate you all at Honda and your Friendly Customer Service! ~ Honda should add 5 more Rating Stars for their deserving 10! Sincerely, Ms. Reyes More