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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

August 22, 2014

Friendly, Patient, Pressure-Free! I am probably one of the most picky car buyers. I had looked for months, shopping around, comparing makes/models, etc. and had several cars narrowed More

by JabFletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Sep 03, 2014 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

August 22, 2014

ashleysmith Great experience. In with a trade out with a new Toyota in two hours. Travis was very helpful and worked quick! Will return In the future. More

by ashleyreneasmith13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Sep 03, 2014 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

August 21, 2014

Land Cruiser Josh was very outstanding from the time I walked on the lot till the time I left. I would highly recommend him to anyone. Great overall experience. More

by Tstephens20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 03, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Josh is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 21, 2014

A pleasant no pressure car buying experience Working with Fred Riddle at Cumberland Toyota was a pleasant experience. Fred was very knowledgeable about the Camry. He helped me purchase the car wi More

by lyount4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Sep 03, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Fred is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 21, 2014

Great Experience I came in the dealership and was greeted by the kindest, most professional man, Brandon Davidson. He was attentive as I explained my situation. He w More

by amystults
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

August 20, 2014

review of John Fielden What a amazing experience ! This a professional salesman if I have ever met one ! I recommend all my friends to deal with him ! Outstanding salesman ! More

by jeremyjamesryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. John is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

August 20, 2014

happy customer Travis was very helpful and made my first toyota purchase experience quick and easy. He has since helped me schedule a maintenance visit and is always More

by Mollyjewel12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Travis Fitzpatrick
Sep 03, 2014 -

Cumberland Toyota responded

We couldn’t be happier that Travis provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Cumberland Toyota team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, E Commerce Director Ryan Corner

August 20, 2014

Maggie Bullock We bought a 2014 Chrysler 300C in April and John Fielden was our salesman. He was wonderful to deal with. We never felt pressured and he went above an More

by Mbullock06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, John Fielden
Sep 01, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! John is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 20, 2014

Brandon davidson Awesome car sales man. Was very quick and determined to get me in the car I wanted. Told him I wanted a kia optima and within just a couple hours told More

by kacie.hicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 01, 2014 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Brandon is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

August 20, 2014

Awesome place to buy a car I will not go anywhere else to buy another vehicle. We bought our first rav 4 from Brandon Davidson in February of this year. I love the car. We just More

by lljones21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 01, 2014 -

Cumberland Toyota responded

Congratulations on your new Rav 4! Our goal is always to exceed our customer's expectations. I am happy to hear that Brandon was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

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