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Cumberland Toyota

Cookeville, TN

4.6
2,983 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,983 Reviews of Cumberland Toyota

August 22, 2014

Great Dealership/ Salesman Cumberland Toyota is a great local dealership. We have purchased 2 new vehicles in the past 2 years from Odell Braswell. Odell went above and beyond More

by TheMaynardFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Aug 25, 2014 -

Cumberland Toyota responded

On behalf us all of us at Cumberland Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Odell. We will be sharing your feedback amongst our team. Enjoy your new 4 Runner and please come visit us again soon! Respectfully, Ryan Corner E Commerce Director

August 22, 2014

Great experience! Mike McCoin did a great job of showing and leasing me the RAV4. He was very professional, courteous, and attentive to every detail. I would highly rec More

by mhead0716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Mike McCoin
Aug 25, 2014 -

Cumberland Toyota responded

We couldn’t be happier that Mike provided you with a great car buying experience. He is a true asset and we are lucky to have hom on the Cumberland team. We hope you are enjoying your new Rav 4, please come back to visit anytime! Respectfully, Ryan Corner E Commerce Director

August 22, 2014

What a dealer shoul be… It's hard to find, but this is the kind of place a dealer should be. Friendly, courteous, honest - things that aren't usually attached to dealers thes More

by cal hyland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Sep 03, 2014 -

Cumberland Toyota responded

Thank you for your review! I am glad that we could help keep your car running smoothly! We look forward to serving you for many years to come. Sincerely, E Commerce Director Ryan Corner

August 22, 2014

thanks for a wonderful day and buying experience Thanks for a wonderful buying experience.mike mc coin was wonderful to work with.he treated me like we were friends forever. Everyone was super nice More

by trentdriver123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike mc coin, Mike McCoin
Aug 25, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Mike is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals

August 22, 2014

my experience Buying a car is a great experience and first impressions are always important. I'm very happy that I did business with this dealer because I trust the More

by mhussmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Aug 25, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us! We’re thrilled to know our team could provide you with great customer service while purchasing your new vehicle. Please let us know if we can further assist with your new vehicle.We look forward to seeing you again! Respectfully, Ryan Corner E Commerce Director

August 22, 2014

Buying my first new truck was a breeze Ive been driving second hand vehicles for the past several years and i had decided the time had come to buy a brand new never been used vehicle I coul More

by Charles Bolton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Aug 25, 2014 -

Cumberland Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Cumberland Toyota in. We wish you safe travels in your new Tundra and look forward to seeing you again soon! Respectfully, Ryan Corner E Commerce Director

August 22, 2014

Friendly, Patient, Pressure-Free! I am probably one of the most picky car buyers. I had looked for months, shopping around, comparing makes/models, etc. and had several cars narrowed More

by JabFletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Sep 03, 2014 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

August 22, 2014

ashleysmith Great experience. In with a trade out with a new Toyota in two hours. Travis was very helpful and worked quick! Will return In the future. More

by ashleyreneasmith13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Sep 03, 2014 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

August 21, 2014

A pleasant no pressure car buying experience Working with Fred Riddle at Cumberland Toyota was a pleasant experience. Fred was very knowledgeable about the Camry. He helped me purchase the car wi More

by lyount4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Sep 03, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Fred is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 21, 2014

Great Experience I came in the dealership and was greeted by the kindest, most professional man, Brandon Davidson. He was attentive as I explained my situation. He w More

by amystults
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

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