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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

July 22, 2016

Satisfaction guaranteed I am very satisfied with the service they provide, best car dealership around. I would not want to go to anyone else. Cumberland Toyota is the best. More

by Melissa E Gaskin-Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Jul 28, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Fred does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

July 21, 2016

EXCELLENT Service My sales rep, Fred Riddle, listened when telling him what I needed. At that time, they did not have it on the lot, but within 2 days there it was! F More

by BCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Brandon Davidson, Wayne Chaffin
Jul 28, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

July 21, 2016

Great place I came in to look at the new Tacoma about 3 months ago and John Fielden immediately spoke with me and started helping me figure out what I really want More

by Trd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jul 28, 2016 -

Cumberland Toyota responded

Awesome to hear John did a great job. I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. Sincerely, Ryan Corner e Commerce Director

July 21, 2016

John Fielden rating John was very kind and very understanding about my particular situation and he always seemed to shoot me straight and give me a straight answer to my More

by Annabel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jul 28, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase! We are happy that John was able to help you through your first new car purchase and hope you have been out enjoying your new purchase! Sincerely, Ryan Corner E Commerce Director

July 20, 2016

Camry purchase We had a very good experience working with O'Dell Brasswell when buying a new Camry. The entire staff was courteous and helpful. No pressure and the More

by mdewolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Jul 28, 2016 -

Cumberland Toyota responded

Awesome to hear Odell did a great job. He's new to the business but his customer continue to tell me he's doing a great job! I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. Sincerely, Ryan Corner e Commerce Director

July 20, 2016

Dennis Morgan review Dennis Morgan at Cumberland Toyota gave me excellent customer service and went above and beyond to aid in my car buying experience. I will return to C More

by Akreagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Morgan
Jul 28, 2016 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Dennis is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

July 20, 2016

Great service and friendly sales associates stopped by Cumberland Auto, a nice young sales associate, Jacob Alley greeted us. He answered our questions, offered a test drive and we are happy More

by 4runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jacob Alley
Jul 28, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Jacob does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

July 20, 2016

2016 tacoma Came to look at a used 4runner or used tacoma but Matt got me in a brand new tacoma. Great guy! Got my payments where I wanted them. More

by Jrt0314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Jul 28, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase! We are happy that Matt was able to help you through your first new car purchase and hope you have been out enjoying your new Tacoma! Sincerely, Ryan Corner E Commerce Director

July 19, 2016

Great buying experience Ronnie bean gave me excellent service . I came in here with many questions and he answered them all . I decided to buy from him cause I was very plea More

by Dawson3225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean
Jul 28, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Ronnie does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

July 19, 2016

Car buying I was told not to worry while shopping for a new Toyota Camry while the financing was being processed to let them worry for me. My sales rep was amazi More

by Camry Tngirl 2014.5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, John Fielden, Wayne Chaffin
Jul 28, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

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