
Cumberland Toyota
Cookeville, TN
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2,995 Reviews of Cumberland Toyota
2017 Tacoma Best new vehicle purchase experience ever. There was no sales pressure from John or Wayne. This is our 3rd Tacoma and 7th Toyota vehicle in 35 years Best new vehicle purchase experience ever. There was no sales pressure from John or Wayne. This is our 3rd Tacoma and 7th Toyota vehicle in 35 years. More
Enjoyed the visit. Left with a new 4Runner. Great selection of vehicles, sales staff is excellent to deal with, service department is hassle free. John Fielden was the sales associate that hand Great selection of vehicles, sales staff is excellent to deal with, service department is hassle free. John Fielden was the sales associate that handled my transaction. Everything went smooth. More
John was wonderful to work with I would recommend this dealership to everyone They made me feel at ease and important. From the time I entered until signing agreement it was very pos I would recommend this dealership to everyone They made me feel at ease and important. From the time I entered until signing agreement it was very positive experience More
It was such a wonderful and positive experience. Everyone was so helpful with answering all my questions and a positive and patient manner. Everyone went far and beyond in helping with the decision o Everyone was so helpful with answering all my questions and a positive and patient manner. Everyone went far and beyond in helping with the decision of choosing my vehicle. All the employees I encountered demonstrated knowledge and explained everything in a way that I could understand. They also demonstrated excellent customer service. More
2017 4Runner John was excellent to work with. He listened when I told him what I wanted, and I had the exact vehicle that day. He went over all the details of the John was excellent to work with. He listened when I told him what I wanted, and I had the exact vehicle that day. He went over all the details of the 4Runner with me, and I couldn't be happier! I would highly recommend John if you're in the market for a new vehicle! More
Poor neighbor I found the van online that I wanted to look at and called my son to see if I could look through him as he is a salesman at a different dealership he I found the van online that I wanted to look at and called my son to see if I could look through him as he is a salesman at a different dealership he informed me that he could not pull from that lot but referred me to a salesman. I purchased the vehicle through John Fieldan which was the one that was referred. When my son messaged John about a referral fee he was laughed at and John blew him off as a joke. I don't think that is very good business ethics if you ask me and I don't intend on going back there. More
Lawson is awesome This is the greatest experience ever in buying a new Toyota. To all that reads this, please buy your net Toyota from Cumberland Toyota and you will no This is the greatest experience ever in buying a new Toyota. To all that reads this, please buy your net Toyota from Cumberland Toyota and you will not be disappointed in any aspect of buying a new car. These guys are spectacular. More
New car purchase Josh Lawson, as always, is an excellent salesman! This is the 4th vehicle we have purchased with his assistance. Josh gave us all of the information Josh Lawson, as always, is an excellent salesman! This is the 4th vehicle we have purchased with his assistance. Josh gave us all of the information so that we could make the best decision for us! That's why we are repeat customers and of course love Toyotas! Your body shop manager Mark Dronenburg is top notch and always gives us excellent service! More
My new Highlander = Heaven I can't speak highly enough about Cumberland Toyota and Josh Lawson. This is the 4th Toyota I have purchased from Cumberland Toyota and they continue I can't speak highly enough about Cumberland Toyota and Josh Lawson. This is the 4th Toyota I have purchased from Cumberland Toyota and they continue to exemplify excellence. The service department has always been great and friendly. Josh is an superior salesman and a wonderful person. He was patient, funny, and helped set up the new car with me. He answered every question and gave some great pointers about features on the car. The funny thing is I had no intention of buying a new car that day, but Josh made it so easy and a good deal that I could not resist. He located a vehicle with my exact wants and made the trade in process quick and painless. In my book, Josh is trustworthy and my number one choice to deal with at Cumberland Toyota. More
Great experience Christy was great to work with and provided a better deal than all other area dealers. Cumberland made the transaction super easy and they even delive Christy was great to work with and provided a better deal than all other area dealers. Cumberland made the transaction super easy and they even delivered the vehicle to my home. I would definitely recommend Cumberland Toyota and Christy to anyone interested in a Toyota regardless of their location. More