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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

November 26, 2020

I bought my new vehicle from Christy Herd, she is the best! She made the process so wonderful. She went above and beyond. Her workmanship is great. More

by Amy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Herd
Nov 28, 2020 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Christy does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come.

November 25, 2020

Just went for a recall on my Toyota Tacoma. 25 words is a waste of me time and I will not rate anything that ask me to write a book for a rating again. More

by Tzrafiki
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 28, 2020 -

Cumberland Toyota responded

. We can't thank you enough for taking the time to share. We understand that your time is valuable and that it does take extra effort to leave a review, but it is much appreciated.

November 19, 2020

We are thrilled with our new Prius and couldn't be happier with the sales experience we had with Christy Herd. She was knowledgeable, patient with all our questions, and so easy to work with. I wou More

by lindaDel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Herd
Nov 24, 2020 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that Christy did such a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

October 27, 2020

Thanks great team I would recommend them to any one it was a over the phone deal worked like a charm great job would buy again More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Ronnie Bean, Brittany Coomer, Cody Thomas
Nov 12, 2020 -

Cumberland Toyota responded

Thanks for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We look forward to serving your vehicle needs for years to come.

October 14, 2020

Courteous and knowledgeable Let me know anything that needed my attention and let me make decisions on correcting any problems. Pricing was good. Thanks to veterans More

by Jeannieharris50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny
Oct 20, 2020 -

Cumberland Toyota responded

Your marvelous review means a lot to us

October 03, 2020

Very helpful! The staff are very kind and informative. Excellent service! Thank you for being so kind and helpful! I would recommend Cumberland Toyota to all. More

by Jtwalker49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Parker
Oct 06, 2020 -

Cumberland Toyota responded

Thank you so much for your kind words, we greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come!

September 30, 2020

Come into service Dept this afternoon (Walk-in no appointment)with left front wheel problem. Travis helped me out got me back on the road. More

by dlmusick47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Oct 06, 2020 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership

September 21, 2020

This was a great experience buying a new vehicle. John was our salesman and he was kind, knowledgeable, easy to talk to, and very patient. Thank you Cumberland Toyota! Highly recommend!! More

by connieeaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Oct 06, 2020 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience

September 15, 2020

I have been very satisfied with Josh and this dealership. This is the third car I have purchased here. I have always been satisfied with your service department as well. More

by Millie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Oct 06, 2020 -

Cumberland Toyota responded

Thank you for taking the time to share your experience!

September 13, 2020

Excellent service. Service adviser Travis Fitzpatrick kept me updated and explained everything. He was very pleasant and knowledgeable. Pleasant atmosphere. Looked at some new models while I waited. More

by nbaldwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Oct 06, 2020 -

Cumberland Toyota responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

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