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Cumberland Toyota
Cookeville, TN
2,995 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,995 Reviews of Cumberland Toyota
September 07, 2021
My fifth vehicle purchased from Cumberland. This was my least satisfying sales experience with them. Nothing bad to say just seems less customer oriented than before. Some things were implied but not fulfi least satisfying sales experience with them. Nothing bad to say just seems less customer oriented than before. Some things were implied but not fulfilled. Average rating seems to be fair for this visit but not enough to keep me from visiting them again when I am in search of a Toyota. More
by 1wadd
Employees Worked With
Ronnie Bean
September 04, 2021
We bought a vehicle from “Overdrive” which is part of Cumberland Toyota. Kyle was so nice and helpful. The other staff was also personable and friendly. I will recommend “Overdrive” to anyone who is lo Cumberland Toyota. Kyle was so nice and helpful. The other staff was also personable and friendly. I will recommend “Overdrive” to anyone who is looking to buy a vehicle. More
by evonne.hodge
Employees Worked With
Kyle Farley
August 19, 2021
Friendly and helpful service reps. Clean and comfortable waiting areas. Very limited inventory of new vehicles which seems to be the norm for all dealers. waiting areas. Very limited inventory of new vehicles which seems to be the norm for all dealers. More
by Ericeaton
Employees Worked With
Jenny Furton
August 11, 2021
This dealership is always friendly and helpful. They do what they say and service is great. I would highly reco.mmend them. I was a little early but thT did not matter what they say and service is great. I would highly reco.mmend them. I was a little early but thT did not matter More
by Sandy
Employees Worked With
Josh Lawson, Chad Hancock, Travis Fitzpatrick
August 06, 2021
Dealership Service Dept is good. Sales is a different story. Would recommend Service but not Sales. You never get what is promised and no follow-up. Buy someplace else. story. Would recommend Service but not Sales. You never get what is promised and no follow-up. Buy someplace else. More
by nurbanik
Employees Worked With
Travis Fitzpatrick
July 30, 2021
Very helpful kind willing to work with usCody is a Very helpful kind willing to work with us Cody is a very good salesman Explained everything we ask We will be a future satisfied customer Very helpful kind willing to work with us Cody is a very good salesman Explained everything we ask We will be a future satisfied customer More
by judyhutchings2015
Employees Worked With
Cody Thomas
July 28, 2021
I rec fast service and extremely nice service rep (Travis). I was very pleased with my appointment today. I did not have to wait long. (Travis). I was very pleased with my appointment today. I did not have to wait long. More
by lorelle40
Employees Worked With
Cashier ( don't know her name), Travis Fitzpatrick
July 26, 2021
Courtesy was great, finished and out in no time, and most of all dog friendly, always bring my little dog with me, everyone was so friendly🥰 of all dog friendly, always bring my little dog with me, everyone was so friendly🥰 More
by cathywhiteaker
Employees Worked With
Travis Fitzpatrick
July 25, 2021
Good friendly people knowledgeable salesperson. Clean up to date dealership. Met my needs for financing. Very up to date with the knowledge on the equipment that came with vehicle. to date dealership. Met my needs for financing. Very up to date with the knowledge on the equipment that came with vehicle. More
by Carfixr
Employees Worked With
Fred Riddle
July 22, 2021
Great service work done short time when I return to get Vehicle had a very short wait vehicle was ready to go explain what was done to vehicle Vehicle had a very short wait vehicle was ready to go explain what was done to vehicle More
by Billyhall
Employees Worked With
Ryan Corner, Odell Braswell, Travis Fitzpatrick
