Cumberland Kia

The service department is truly amazing! We never dread our time there. Lucas, Suzy, and the team are rockstars! We never dread our time there. Lucas, Suzy, and the team are rockstars! More

Great Great Great friendly speedy service curtious excellent Great job fixed the first time Great excellent Great job fixed the first time Great More

I’ve been taking my vehicles there for years and no way would I go anywhere else! would I go anywhere else! More

They are the best deal I have worked with I love the friendliness the cleanliness and they're very punctual friendliness the cleanliness and they're very punctual More

Great dealership great people everyone here are very helpful the service is second to none highly recommend helpful the service is second to none highly recommend More

Pleasant, helpful, courteous. Waiting area is clean. 15 word minimum is a little to much. Waiting area is clean. 15 word minimum is a little to much. More

Helpful, polite employees. Difficult to get a call back when leaving messages for repair appointments. Multipoint inspection pages don’t always match w/work completed. Maintena Difficult to get a call back when leaving messages for repair appointments. Multipoint inspection pages don’t always match w/work completed. Maintenance stickers don’t always have Cumberland Kia name ( ,which help to remind me where to go for service. More

The dealership it’s self if trying their hardest however, they’re having such trouble getting ahold of people above them and having help that I haven’t got my car back in going on 4 weeks and this is the sec they’re having such trouble getting ahold of people above them and having help that I haven’t got my car back in going on 4 weeks and this is the second time we have taken it up there. My car is a 2021, but bought and it’s already messed up and I’m yet to get it back. The cookeville dealership has done a great job as far as keeping us updated on the car but the people above them aren’t helping out at all. More

Very professional and honest, they made the experience very enjoyable. I was limited on time and they took that into consideration. They had everything prepared the moment I walked in the door. very enjoyable. I was limited on time and they took that into consideration. They had everything prepared the moment I walked in the door. More

Awesome experience, Sales team was fantastic and easy to deal with. Excellent explanation of technology and made sure we were comfortable with everything. Scotty, John and Bart did a Great job! deal with. Excellent explanation of technology and made sure we were comfortable with everything. Scotty, John and Bart did a Great job! More