Cumberland Kia

They were nice and fast about changing my oil abs rotating my tires. Great people rotating my tires. Great people More

Easy in and easy out, No problems, had a flat fixed and ready to go quick ready to go quick More

Felt very welcomed and listened to with out mechanical issues. Very happy with the service issues. Very happy with the service More

Ms Susan is the nicest and knowledgeable person I have met! She always makes me feel like my car and I matter . I have never left feeling like I was just another customer. She has taken car of my 2013 Kia met! She always makes me feel like my car and I matter . I have never left feeling like I was just another customer. She has taken car of my 2013 Kia Optima since I purchased it at Cumberland Kia . She always knows the answer or finds out the answer. The entire staff is always polite and respectful. I became a widow after the purchase of my car . I know that I can rely on her to make the right decisions about what my car needs . More

They need to work on customer service and the small details. Specifically I had an engine replaced and had little to no updates as to when it would be completed. In the past I’ve had to Uber to the dea details. Specifically I had an engine replaced and had little to no updates as to when it would be completed. In the past I’ve had to Uber to the dealer to pick up my car because thier was faulty communication between shifts. They also leave all the keys on the front desks all the time. I feel like that could be troublesome if someone wanted to mess with them or steal a car. More

Extremely fast service. Very nice waiting room. Very nice folks to deal with. Informs me of any potential issues that might need to be addressed. Also a sponsor of our Veter Very nice waiting room. Very nice folks to deal with. Informs me of any potential issues that might need to be addressed. Also a sponsor of our Veterans fundraiser each year. Thank all of you. More

I didn’t purchase my car through them but they have been extremely helpful throughout the issues with my car. I wish I would have went to them first. Great people. extremely helpful throughout the issues with my car. I wish I would have went to them first. Great people. More

The staff is always courteous and knowledgeable. The facility is well maintained. I have gotten to know the staff and I always feel welcome there. The facility is well maintained. I have gotten to know the staff and I always feel welcome there. More

We had to replace the rear view mirror that was cracked when we bought the car. We didn’t even have to make an appointment. Got right in and out in less than a half an hour! Good , fast service! when we bought the car. We didn’t even have to make an appointment. Got right in and out in less than a half an hour! Good , fast service! More

Cumberland Custom has the best employees with attention to detail that addressed my tire and front end concern. to detail that addressed my tire and front end concern. More