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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

August 05, 2016

Excellent car buying experience at our local Kia dealership Thanks to the Cumberland Kia staff...especially our salesman...Joe Greenwood... we decided to buy a new car locally instead of buying a certified used More

by Bobby and Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Apr 27, 2017 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

August 05, 2016

The staff is very friendly and made it a great experience! Everyone was so friendly and completely honest. They work with you to get the best deals based on your own needs and preferences without trying to add More

by o.n.gzmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood, Paula Miller , Chad Hancock
Apr 27, 2017 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience. Our goal is to provide the best possible sales experience to all of our customers. We are happy you to hear you received our best. Feel free to reach out to us in the future for any of your automotive needs.

July 29, 2016

purchasing a new car Thanks to Kyle Potter and Mike Cox for the excellent treatment and kindness. They really worked with us, We are totally happy. Cumberland Kia gets a More

by Sandy and Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Potter, Mike Cox
Apr 27, 2017 -

Cumberland Kia responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it!

July 20, 2016

Review Our salesman, Tommy Booher, was absolutely wonderful. He made sure we were comfortable with our purchase and answered all of our questions. It was a g More

by Fuson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher , Adam Eldridge
Apr 27, 2017 -

Cumberland Kia responded

We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future.

July 11, 2016

Great Experience This dealership went above and beyond with my purchase. They are even providing great support after the purchase. Helpful with questions continued co More

by sadman71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Walker, Jim Tuck
Apr 27, 2017 -

Cumberland Kia responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Kia. Please call us if you have any questions or concerns. We hope you are enjoying your new ride!

July 01, 2016

Kia Survey by Linda Moorehead I was looking for a 2016 Kia Sorento, I wanted to buy local. I had a quote from Parkside Kia in Knoxville, Tn. Joe Greenwood and his Manager Dusty w More

by Linda Austin Moorehead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood, Dusty Atkinson
Apr 27, 2017 -

Cumberland Kia responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Kia.

June 26, 2016

Best experience buying a car. I had visited many dearlerships. And had been pushed around by them all. A friend told me about Cumberland Kia. And told me to go see Joe Greenwood More

by Georgette Tucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
Apr 27, 2017 -

Cumberland Kia responded

Thank you again for leaving feedback about your experience here at Cumberland Kia. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions!

June 23, 2016

Mike cox at Cumberland Kia was great! Mike Cox at Cumberland Kia was so incredibly nice and helpful along with Christy and the rest of the staff. Cumberland Kia is the way to go! More

by Riss2422
Recommend Dealer
Yes
Employees Worked With
Mike Cox
Apr 27, 2017 -

Cumberland Kia responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.

June 19, 2016

Always Good My wife and I were extremely bummed when our new Kia Soul was totaled, but we couldn't think of anyone better to go back to other than Jacob Alley at More

by Davis'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley, Adam Eldridge
Apr 27, 2017 -

Cumberland Kia responded

Congratulations on your new Kia Soul. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Kia.

June 17, 2016

trade in and finance joke not happy brought 6 to 8 new cars in last 7- 8 yrs shrug me off did not care joe was not bad finance careless More

by dirtybird6655
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Greenwood
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