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Cumberland Kia
Cookeville, TN
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1,319 Reviews of Cumberland Kia
New car purchase Friendly and helpful Brandon from toys to sales very helpful service outstanding have a long standing of purchasing vehicles from this deslership it i Friendly and helpful Brandon from toys to sales very helpful service outstanding have a long standing of purchasing vehicles from this deslership it is mostly a pleasure dealing with them More
Great Experience! Chris was our salesman. He was very friendly and knowledgeable about Kia. He found the car we wanted. The showroom was very neat and clean. All the em Chris was our salesman. He was very friendly and knowledgeable about Kia. He found the car we wanted. The showroom was very neat and clean. All the employees were friendly and helpful. More
Very pleasnt Delivered as promised on time. Price better than non dealer. Service Manager Susie very professional . Dealership clean and pleasant . Price very com Delivered as promised on time. Price better than non dealer. Service Manager Susie very professional . Dealership clean and pleasant . Price very competitive, would recommend to others More
Fourth vehicle from dealership We have purchased 4 vehicles from this dealer, one of which was over the phone from an ICU floor hospital bed because of the trust in the staff and qu We have purchased 4 vehicles from this dealer, one of which was over the phone from an ICU floor hospital bed because of the trust in the staff and quality of the cars More
Since 2017 Been doing business since 2017 and never ever had an issue. From sales to service and in between they are very honest, knowledgeable, and friendly. Th Been doing business since 2017 and never ever had an issue. From sales to service and in between they are very honest, knowledgeable, and friendly. This place is always very very clean and so I would like to give a shout out to Brenda for the excellent job she does. Also, Thank You Susie for always returning my calls and helping me with my Service needs. More
Great Service Department Very courteous and efficient service manager. My estimated time for the regular maintenance service was 45 minuets; I got my vehicle in less than 30 m Very courteous and efficient service manager. My estimated time for the regular maintenance service was 45 minuets; I got my vehicle in less than 30 minutes. I have always been treated great at this dealership! More
Super great customer service!! Cumberland Kia has the best customer service that I have had the privilege to experience!! Thanks so much for always being courteous, friendly and pro Cumberland Kia has the best customer service that I have had the privilege to experience!! Thanks so much for always being courteous, friendly and professional!! More
Always a pleasure Cumberland Kia goes beyond what it necessary to make your experience there awesome. Always friendly staff and willing to listen to any problem you mig Cumberland Kia goes beyond what it necessary to make your experience there awesome. Always friendly staff and willing to listen to any problem you might be having with your vehicle and if that person can’t answer you, they will go find someone who knows and explain it to you in detail so you’re not left in the dark on what’s going on. Never any high pressure to get things done that don’t need done but instead recommend when before it becomes an issue. More
Purchase of 2019 Toyota Highlander @ Cumberland Toyota. Purchasing a new vehicle is an arduous process. The selection of a vehicle is something that I always research thoroughly and do not take any steps i Purchasing a new vehicle is an arduous process. The selection of a vehicle is something that I always research thoroughly and do not take any steps in the process lightly. Having acquired two New Toyota vehicles over the course of the past three years at Cumberland Toyota played in the ultimate decision to return to them this time also. But prior to physically returning, I revisited the five dealerships that had played in the previous shopping process. This revisiting turned up no new findings that would persuade me to pursue a purchase through them. Ultimately I contacted Cumberland via phone then in person and worked through the various phases of the purchase. The vehicle was a 2019 Highlander.The whole/entire process was exceptionally professional, personal, detail oriented, and always genuinely engaged. More
Great service, wondeful people at KIA! Couldn't ask for a better service Department or group of people. Always have been there to help me. Top notch. Sorry horrible to remember names but Couldn't ask for a better service Department or group of people. Always have been there to help me. Top notch. Sorry horrible to remember names but kudos to the whole department. Love Cumberland KIA. More