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Culver City Volvo Cars

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.9
934 Reviews
Culver City Motor Cars is a family owned and operated dealership serving the greater Los Angeles area.
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11201 West Washington Boulevard

Culver City, CA

90230

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Showing 934 reviews

July 20, 2024

Very fast and very good service. I received a very detailed description of the work that was to be completed. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Calles
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Jul 22, 2024 -

Culver City Volvo Cars responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Culver City Volvo and we hope to see you again.

July 14, 2024

Always a joy to visit. Very professional and courteous service. Bryant was very particularly helpful in reinstalling the Volvo app on my iPhone and getting it re-set in t More

by Oonagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Culver City Volvo Cars responded

It's great to know that our team here at Culver City Volvo has been able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation! If you need anything else from us, please give us a call or stop by.

June 10, 2024

This is the place I trust coming to get my car fix. Martin M, is an amazing repair representative. He is very helpful and he ensures all my repair needs are met, he also follows up. Overall, the staff More

by Eric C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Culver City Volvo Cars responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service has exceeded your expectations. We'll be sure to pass on your kind words to Martin. Please let us know if there's anything else we can do for you.

June 08, 2024

Martin explains all options well. Very friendly. Work was done quickly and efficiently. Video estimate was very helpful. All in all a great experience. More

by michael_aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Culver City Volvo Cars responded

We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experience with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

June 08, 2024

The customer service was very good and professional. The video showing the technician working was very much appreciated More

by ejohnsonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Culver City Volvo Cars responded

Thank you so much for your excellent review and rating of your visit to our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

June 08, 2024

The buying experience here was top notch and painless. When drove away without the charge cable in the trunk, they even delivered it to me in person at my workplace. Excellent service. I'd like to than More

by I Make Servers Glow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Culver City Volvo Cars responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Tony, Arlene, Roman and Bryant and the painlessness of the process. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you. Enjoy your new Volvo!

June 01, 2024

It is always a pleasure getting service at Volvo culver because my service advisor Josh is so thorough and thoughtful. I wouldn’t go anywhere else. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Culver City Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 28, 2024

Having my Volvo serviced at Culver City Volvo is always a pleasant experience; they’re efficient, thorough, and keep me well-informed to what is going on with my car. More

by sharona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Culver City Volvo Cars responded

We appreciate you taking the time to submit a review of your service experience with Martin at Culver City Volvo. On behalf of our team, we value you as a customer and look forward to serving you in the future.

May 25, 2024

I got my Volvo lease from Culver City Volvo. Arlene and her team (Kervin, Bryant, ?Stef/Steph?, Tony) we’re amazing. Patient, responsive, informative, considerate, and not pushy. I can’t thank More

by D Dub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stef/Steph (finance)
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May 28, 2024 -

Culver City Volvo Cars responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

May 25, 2024

Roman and Michael were fantastic. I had been there the day before and communicated with Michael the type car I was looking fore. I was in a hurry and they were very helpful to get me More

by lewhenderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Khashayar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Culver City Volvo Cars responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Volvo. We are so pleased to hear that Michael and Roman were able to give you the service you deserve. Please don't hesitate to call if you have any questions. Enjoy your new XC90!

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