Martin Munoz

Culver City Volvo Cars responded

Eric, thank you for taking the time to share your feedback. We’re sorry to hear that your recent service experience did not meet the expectations you’ve built over the years as a Volvo owner. We understand how disappointing it is to feel that the level of service, communication, and attention to detail did not reflect the premium experience you expected. We also understand your concerns regarding service pricing. Please know that we regularly compare our pricing with other local Volvo dealerships to remain competitive while providing factory-trained technicians, genuine Volvo parts, and specialized equipment designed for your vehicle. Your comments have been shared with our management team for review. We appreciate your candid feedback and your recognition of the importance of maintaining the high standards our customers expect. Thank you again for bringing your concerns to our attention. We value your business and appreciate the opportunity to review your experience.

Culver City Volvo Cars responded

Thank you so much for your kind feedback! We’re thrilled to hear that Martin took the time to explain everything clearly and make sure you felt informed throughout your experience. We’re also glad Bryant was able to help you get familiar with your current vehicle and answer your questions. Providing helpful guidance and making sure our customers feel comfortable with their vehicles is something we truly value. We appreciate your support and thank you for choosing us. We look forward to seeing you again!

Culver City Volvo Cars responded

Thank you so much for your incredible review! We’re truly honored to have earned your trust over the years and are grateful that you’ve chosen us for six Volvo purchases in six years. It means so much to hear that Tony has made such a positive impact on your experience. Your loyalty and continued confidence in our team are the highest compliments we could receive. Thank you again for your wonderful support and for being a valued member of the Culver City Volvo family. We look forward to helping you for many more years to come!

Culver City Volvo Cars responded

Thank you so much for the great review! We’re thrilled to hear that Martin and Josh provided you with excellent, customer-focused service during your visit. It means a lot to know that our Volvo service department is your choice for maintaining your vehicle. We truly appreciate your trust and continued support. Thank you for choosing us, and we look forward to seeing you again!

Culver City Volvo Cars responded

Thank you for the wonderful review and for your continued loyalty over the years! We’re so glad to hear Martin has consistently provided thorough, efficient, and excellent service as your advisor. It means a great deal to know you trust us enough to keep coming back, and we truly appreciate your support. We look forward to continuing to take care of you and your vehicle for many years to come!

Culver City Volvo Cars responded

Thank you for the great review! We’re so glad to hear you had an excellent service experience and that Martin provided helpful, timely, and professional support throughout your visit. It’s wonderful to know you’re very satisfied and that you would recommend the dealership. We truly appreciate your kind words and your continued support. Thank you for choosing us, and we look forward to serving you again!

Culver City Volvo Cars responded

Thank you for the great review! We’re so glad to hear your service was completed quickly, accurately, and on time. It’s also wonderful to know your vehicle was returned clean and washed—that’s an important part of the experience for us. We truly appreciate your support and look forward to seeing you again in the future!

Culver City Volvo Cars responded

Thank you for your continued loyalty and trust in us! We’re so glad to hear that Tony and Arlene were able to help make the deal work for you once again. It truly means a lot that you continue choosing Culver City Volvo for your leases, even after considering other options. We appreciate your support and look forward to taking great care of you again!

Culver City Volvo Cars responded

Thank you so much for the outstanding review! We’re truly honored to hear that your experience leasing your Volvo XC60 was seamless and stress-free, and that Nelly was able to make the financial process smooth and easy for you. It means a great deal to know our entire team was professional, friendly, and focused on your needs, and we especially appreciate your long-standing loyalty to Volvo over the past 40 years. We’re also thrilled to hear Martin continues to provide excellent service and quick turnaround times in our service department. Thank you again for your trust and kind words, we look forward to continuing to take great care of you!

Culver City Volvo Cars responded

Thank you for the wonderful review! We’re so glad to hear Martin continues to provide you with excellent and efficient service. It means a lot to know you trust us with your Volvo and wouldn’t take it anywhere else. We truly appreciate your loyalty and look forward to seeing you again!