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Culver City Volvo Cars

Culver City, CA

4.9
943 Reviews
Culver City Motor Cars is a family owned and operated dealership serving the greater Los Angeles area.
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11201 West Washington Boulevard

Culver City, CA

90230

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Showing 943 reviews

June 28, 2020

Service for recall Since this service was necessary for safety reasons, I appreciated Volvo and especially my service manager, Martin Munoz's reminders to come in to tak More

by Andi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Culver City Volvo Cars responded

Hello Andi! Thank you so much for leaving us a great rating and review! We're so happy to hear about your positive experience with our service department and appreciate your kind words for Martin! We hope to see you again, soon. Best, The Culver City Volvo Team

June 26, 2020

Great Experience! I recently took delivery on my second Care by Volvo XC40. The first time, two years ago, was extremely simple and easy. I was in and out in less tha More

by CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ginsberg, Maria Alerta, Erick Reyes
Jun 29, 2020 -

Culver City Volvo Cars responded

Hello CS! We're delighted to hear your experience with us was even more positive than the last! We thank you for your continued business and hope you're enjoying your new Volvo XC40! We look forward to working with you again, soon. Best, The Culver City Volvo Team

June 25, 2020

This was my 3rd time to go there for service. Service is great and efficiency as before, staffs are very friendly and patience. I am very satisfied. More

by Top33best
Recommend Dealer
Yes
Employees Worked With
George Rodriguez
Jun 26, 2020 -

Culver City Volvo Cars responded

Hello! We love to see a great review for our service department! We appreciate your business, and thank you for taking the time to leave us your feedback! We look forward to working with you again, soon! Best, The Culver City Volvo Team

June 25, 2020

Easy experience, friendly and helpful staff and I walked away with the vehicle I was looking for! The facility was clean and had social distancing measures in place in most areas. More

by KR
Recommend Dealer
Yes
Employees Worked With
Julio Lopez, Aaron Corea
Jun 26, 2020 -

Culver City Volvo Cars responded

Hello KR! We're thrilled to hear you had a great experience with us, in getting the vehicle you wanted! Thank you for leaving us a wonderful review, we hope you're enjoying your new car! We look forward to working with you again. Best, The Culver City Volvo Team

June 25, 2020

Poor out of state experience Bought vehicle remotely from out of state. Once dealer received signed paperwork, it took almost two weeks to finalize sale and ship vehicle. Two da More

by 117OLEARY
Recommend Dealer
No
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta, Aaron Corea
Jun 29, 2020 -

Culver City Volvo Cars responded

Hello, We're very sorry to see the low rating, but we appreciate your feedback. It's helpful to us in making future experiences better. We have reached out to you to further discuss and do what we can to make it right. Please reach out to us at your earliest convenience. We look forward to hearing from you. Sincerely, The Team

June 19, 2020

The service visit was going well until I had to wait in the parking lot for 30 minutes to gt my car. that was bad. More

by spg
Recommend Dealer
Yes
Employees Worked With
people I worked with at the counter were very friendly.
Jun 23, 2020 -

Culver City Volvo Cars responded

Hello! We're very sorry to see a lower rating, but we appreciate your feedback. It is useful to us and helps us to do better next time. Please reach out to us at your earliest convenience to further discuss your experience so that we can make it right. We look forward to hearing from you. Best, The Team

June 19, 2020

My car was finished in a timely manner, Martin communicated with me throughout the experience, and I picked up my car the next day with out any issues. More

by Trishgold
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Culver City Volvo Cars responded

Hello Trish! Thank you so much for the fantastic review! We're really glad to hear about your positive service experience! We look forward to working with you again. Best, The Culver City Volvo Team

June 06, 2020

Recall service and service light on I want to thank Martin Muniz for his diligence, from initiating the service to communicating and understanding our needs to finalizing the service. we More

by adam_karst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello Adam! We really appreciate you taking the time to leave us a great review of our service team! We're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team

June 06, 2020

Very happy with service for recall My only complaint is that in the lounge where I waited while the service was performed there was no non-caloric sweetener with the coffee, only sugar. More

by diegodad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello Laura! We really appreciate you taking the time to leave us a great review! We're happy to receive your feedback, and we look forward to working with you again. Best, The Culver City Volvo Team

June 06, 2020

I got great service, I came in with out an appointment and got good pricing and felt extremely comfortable with Dan and love the car More

by arober9386
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello! We really appreciate you taking the time to leave us a great review! We're happy to hear about your positive experience! We appreciate your kind words for Dan, and we look forward to working with you again. Best, The Culver City Volvo Team

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