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Culver City Volvo Cars

Culver City, CA

4.9
934 Reviews
Culver City Motor Cars is a family owned and operated dealership serving the greater Los Angeles area.
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11201 West Washington Boulevard

Culver City, CA

90230

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Showing 934 reviews

June 13, 2022

I am usually not a fan of the dealership experience, and as a result have used a broker for my last 6 vehicles. This time I worked directly with Michael, and the truly pain-free and enjoyable process restor More

by RHYSDEMERY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khashayar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta
Jun 14, 2022 -

Culver City Volvo Cars responded

Thank you for taking the time to review your experience and rate us 5 stars! It brings us such joy to hear that you had a great experience working with Michael! Our team is constantly striving to give exceptional service and I am pleased that Michael was able to provide a pain-free process. We will surely pass along your kind words to Michael and for him to know his hard work is appreciated. We look forward to your future visit and provide exceptional service like you experienced with us recently.

May 02, 2022

I just bought my second car from Culver City Volvo and I can't say enough nice things about how it went. I worked with Charlie ahead of time to get exactly what I wanted, and he surprised me and worked it o More

by SweetD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Lagua, Erick Reyes, Anthony Carle, Florin Lasca
May 02, 2022 -

Culver City Volvo Cars responded

What a wonderful review! Thank you so much for taking the time to rate us and leave us a review. It's always a pleasure to hear that our team has been providing excellent customer service. Here at Culver City Volvo we take great pride to provide nothing but exceptional service. We're elated to hear you've enjoyed your experiences with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We will make sure that Charlie, Erick, Florin, and Anthony hear about your kind words. And of course, we have to thank you for being a loyal customer and for spreading the word. If there is anything you need please feel free to let us know.

March 27, 2022

Couldn’t ask for a better place to keep me on the road, even with the lack of inventory Tony was able to give me options and get me back on the road in something even better then I planned! More

by ndaniel1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Culver City Volvo Cars responded

Thank you so much for taking the time to rate and review us! We're so glad you enjoyed working with Tony and our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

March 04, 2022

Michael did a good job walking me through the process of buying the car. He was patient and answered all of my questions thoroughly. I especially appreciated that there was no high pressure scenario that wa More

by PAUL@PAULDHEAD.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khashayar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta
Mar 05, 2022 -

Culver City Volvo Cars responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experiences with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! Please don't hesitate to reach out if you have any more questions.

February 11, 2022

Tony Tehrani consistently delivers the best customer service, personal and professional at the same time. Loyal customer here since 2013! More

by Volvo71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Culver City Volvo Cars responded

First and foremost, thank you for being such a loyal customer! There is no greater recommendation than that! We appreciate your kind words about Tony and will make sure he hears about them. Please let us know if there is anything more that you need.

December 31, 2021

Just picked up my car after an oil change., somebody used my car and drove it for 11.1 miles !!! I complained to my service advisor, his answer was " need to drive the car to make sure it was OK !! not for More

by isolo2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roman Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Culver City Volvo Cars responded

We understand your frustration and are sorry to hear that your experience with us was not a positive one. This is not the level of service we strive to provide to our clients. While we agree that 11 extra miles is less than ideal to find on your car, the vehicles we service do need to be test driven to a certain extent to ensure there would be no issues on a longer trip. We hope you can understand and please reach out to us if you have any further questions.

Jan 06, 2022 -

isolo2015 responded

No test for 11.1 miles is needed! It is abusive and irresponsible. It also took me a long time to remove the strong perfume odor from inside the car. I used a towel soaked with alcohol to remove the perfume from the seat belt!! Will no longer use the dealer for service nor my neighbor who also has a Volvo.

December 02, 2021

Keylon is an AWESOME and EXCELLENT salesman. I came back because he took such personal care of me the first time. He deserves the highest accolades $$$ More

by Mooremanson26@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kylon Theus
Dec 03, 2021 -

Culver City Volvo Cars responded

Thank you for the glowing review Moore! We're so happy to hear about your wonderful experience with Keylon. Feel free to stop by or call Culver City Volvo whenever you need as we'll always have someone on deck eager to help you out! Have a lovely weekend.

November 03, 2021

Once again start to finish 5 stars for Martin Munoz. Martin has been my service advisor for more years than I would like to say. I gladly followed him from another Volvo dealership to Culver City Volv More

by RICHARDMOLINARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Culver City Volvo Cars responded

Thank you for your loyalty and business! We will be sure to let Martin know about your glowing review! Have a great rest of your week

September 24, 2021

Always the best service at Culver City Volvo. Thank you, as always Martin. You are the best. Car was serviced quickly and returned before expected - and sparkling clean. Thanks to all! More

by volvogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Culver City Volvo Cars responded

We are so happy to hear about your experience with us. Thank you for the kind review, we hope to see you soon! Have a wonderful week

September 20, 2021

It was a pleasant experience to purchase 2022 XC90 Recharge from the sales department Mr. Tony Tehrani. He patiently explained to us the options and the differences between lease and purchase. Thank y More

by ALAN_C_CHEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Culver City Volvo Cars responded

We are happy to hear about your experience with us and Tony. Thank you for taking the time to write us a review. We appreciate your feedback and hope to see you soon!

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