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Culver City Volvo Cars

Culver City, CA

4.9
942 Reviews
Culver City Motor Cars is a family owned and operated dealership serving the greater Los Angeles area.
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11201 West Washington Boulevard

Culver City, CA

90230

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Showing 942 reviews

June 01, 2023

We have been taking our cars to Culver City Volvo for over 10 years now. They offer exceptional service. Thank you Martin and all the people in service for always making our visits easy. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Culver City Volvo Cars responded

We can't thank you enough for your loyalty over the past decade. This is what it's all about: having a dealership you can trust and feel good about after every visit. We’re delighted—but not surprised—to hear that Martin continues to leave a wonderful impression. He truly cares and enjoys delivering quality service. We all appreciate you here at Culver City Volvo!

March 08, 2023

At the time of the purchase, no offers were presented. The purchase was made quickly and even sold me a car that was a hybrid while I was clear about not wanting a car that was hybrid. Plus, the car died More

by w.hdez.gonz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio Lopez, Frank Guziak, Bronko Tatic
Mar 09, 2023 -

Culver City Volvo Cars responded

We're very sorry to see the low rating and to hear about your experience. We appreciate you allowing us to address the issues. A loaner will be available for you when you bring your vehicle in and the special incentive programs found after your purchase have been claimed and will be sent directly to you. If you would like to discuss these further, please give us a call at your earliest convenience.

February 17, 2023

Save your time and your sanity -- go check out one of the many other dealers in the LA area. This one has staff with an unbelievable lack of respect and professionalism. We've bought multiple vehicles from o More

by Warren K
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tony Tehrani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Culver City Volvo Cars responded

We're very sorry to see the low rating and to hear about your experience, Warren. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. In order to best serve the needs of our staff and our clients, we work on an appointment basis. We gave you our best price prior to your visit and are sorry we could not help and renegotiate your deal to below plan pricing.

December 30, 2022

Did the purchase remotely from San Francisco Bay Area. Worked seamlessly. Juan was very attentive to my needs. Flew down to LA, was picked up at LAX and car was ready when I arrived at dealership. Hig More

by FRM679
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julio Lopez, Juan Zuniga
Jan 03, 2023 -

Culver City Volvo Cars responded

What a great review! Thanks so much for taking the time to rate and review your positive experience working with Juan and our team! Please don't hesitate to reach out with any questions.

November 19, 2022

He always answers quickly and is a kind employee. The answer is to ask this person when purchasing a car. More

by aesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Culver City Volvo Cars responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

September 15, 2022

Hands down the best purchasing experience I have ever had. I cannot recommend this dealership highly enough. I worked with Tony, who was the absolute best! I would suggest anyone planning on purchasin More

by Mark LB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florin Lasca
Sep 16, 2022 -

Culver City Volvo Cars responded

We love hearing such amazing feedback! All of us at Culver City Volvo take great pride in providing nothing less than exceptional service, and we are glad to see that our work is appreciated! We love that you've chosen to take your valuable time and spread the word, and will make sure Tony and the team hear about the great job that they did!

August 27, 2022

Having had a fair number of both positive and negative expereinces purchasing and/or leasing new vehicles, I have to say working with Tony was the easiest, most up-front process I have had the chance to p More

by Mark LB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Culver City Volvo Cars responded

Mark, it's customers like you that remind us why we strive to always give the best service possible. As you know from experience that our team is dedicated to assist every customer and strive to make them happy. It was a pleasure for our team to help you feel less pressure and reassured that you were in good hands. We will pass along your kind words to Tony, and that his hard work is appreciated. Please let us know if there is anything more we can do for you.

August 17, 2022

Service was friendly and accommodating. It was easy and ready when promised. Dog cage works great! More

by MIKE.BIBLE64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolly Ramos, Florin Lasca
Aug 18, 2022 -

Culver City Volvo Cars responded

Thanks so much for taking the time to review and rate us 5 stars! We are happy to hear that you like your dog cage and enjoyed working with our team. We hope to be of assistance to you anytime you come back to visit.

June 13, 2022

I am usually not a fan of the dealership experience, and as a result have used a broker for my last 6 vehicles. This time I worked directly with Michael, and the truly pain-free and enjoyable process restor More

by RHYSDEMERY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khashayar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta
Jun 14, 2022 -

Culver City Volvo Cars responded

Thank you for taking the time to review your experience and rate us 5 stars! It brings us such joy to hear that you had a great experience working with Michael! Our team is constantly striving to give exceptional service and I am pleased that Michael was able to provide a pain-free process. We will surely pass along your kind words to Michael and for him to know his hard work is appreciated. We look forward to your future visit and provide exceptional service like you experienced with us recently.

May 02, 2022

I just bought my second car from Culver City Volvo and I can't say enough nice things about how it went. I worked with Charlie ahead of time to get exactly what I wanted, and he surprised me and worked it o More

by SweetD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Lagua, Erick Reyes, Anthony Carle, Florin Lasca
May 02, 2022 -

Culver City Volvo Cars responded

What a wonderful review! Thank you so much for taking the time to rate us and leave us a review. It's always a pleasure to hear that our team has been providing excellent customer service. Here at Culver City Volvo we take great pride to provide nothing but exceptional service. We're elated to hear you've enjoyed your experiences with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We will make sure that Charlie, Erick, Florin, and Anthony hear about your kind words. And of course, we have to thank you for being a loyal customer and for spreading the word. If there is anything you need please feel free to let us know.

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