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Culver City Volvo Cars

Culver City, CA

4.9
887 Reviews
Culver City Motor Cars is a family owned and operated dealership serving the greater Los Angeles area.
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11201 West Washington Boulevard

Culver City, CA

90230

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Showing 887 reviews

September 26, 2024

Bryant was extremely professional, kind and helpful in my car buying process! He was well informed and explained the details well. He was very polite and it was obvious that he cared about making our experie More

by volvogirl2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Culver City Volvo Cars responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear how our staff was able to help a customer from start to finish. And of course, we have to thank you for recommending us to your family as well. If there is anything you need please let us know.

September 26, 2024

Bryant has been super helpful throughout the whole leasing process and made it easy and smooth for us. More

by Berkay21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Culver City Volvo Cars responded

We're glad to hear that Bryant made your car buying process easy and stress-free. We're proud to have him on the team and will be sure to pass on your kind words. If you need anything, please don't hesitate to reach out to us.

September 26, 2024

This Volvo location an embarrassment to the Volvo legacy. Unbelievably bad communication and lies. Car engine blew up shortly less than 2,000 miles into use. No help whats so ever getting the car fixed nor r More

by STEVE@N3CREATIVE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael in service department was the only person that showed effort. thank you Michael
Sep 30, 2024 -

Culver City Volvo Cars responded

I am sorry to hear your experience was not a positive one. This is not characteristic of our team or the service we strive to provide. We appreciate your feedback as we are always looking to improve and will be discussing it at our next staff meeting.

September 23, 2024

Tony and Bryant were a dream team on helping me find the perfect car I wanted kervin and victor helped me with the installation of my cross bars and did a amazing tutorial of the car for me More

by Ptk77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Culver City Volvo Cars responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Culver City Volvo!

September 21, 2024

Tony and Bryant were a dream team if you’re looking for a new lease please go see them no up-sale no pressure such a breeze More

by RUR08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Culver City Volvo Cars responded

We love reading that you were happy with your customer service experience and that Tony and Bryant were able to make your experience a breeze! Thank you!

September 01, 2024

Tony, Kervin, Bryant and Arlene made leasing my XC40 a pleasurable experience. Being able to have the contract signed digitally with home delivery is the way to go. This dealership is the only in the LA a More

by ripmur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ceret Daramola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Culver City Volvo Cars responded

It's great to know that Tony, Arlene, Kervin, Bryant and our team at Culver City Volvo were able to provide you with an outstanding experience. We're all about addressing your needs first and we are so pleased we were able to assist you. Congratulations on your new XC40!

September 01, 2024

David was great, communicated well and kept me up to date with my vehicle progress. More

by 2cl4wrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Culver City Volvo Cars responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2024

Exceptional service and great help from the team at Volvo service department. David, Josh, Martin makes everything effortless. More

by Alexander M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Calles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Tehrani
Sep 03, 2024 -

Culver City Volvo Cars responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2024

A Pattern of Non-Transparency I recently had my second experience with Volvo on 8/30, and unfortunately, it has left me feeling disillusioned and frustrated with their lack of transparency regarding prici More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Culver City Volvo Cars responded

Thank you for taking time to leave this review. We want all of our customers to have a 5-star experience with our dealership, and we're sorry to hear that we fell short of that during your visit to our service department. Your review has been relayed to the appropriate team members to look further into this. In the meantime, please feel free to reach out to our team directly to discuss further. Thank you.

August 30, 2024

Thank you so much to Tony, Arlene and Bryant they were all so amazing and took really good care of me and kervin also helped me take care of the outside of my car with a couple dirty spots on there very m More

by patyola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Culver City Volvo Cars responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Culver City Volvo!

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