Culver City Volvo Cars

I was treated exceptionally well. They finished in fast and timely manner. They even offered me a Lyft ride to go to work and a ride to pick me up. They finished in fast and timely manner. They even offered me a Lyft ride to go to work and a ride to pick me up. More

Amazing customer service from the entire maintenance team and receptionist! Truly felt valued as a customer and their communication was on point! and receptionist! Truly felt valued as a customer and their communication was on point! More

Thank you so much Bryant and Tony, everything was perfect with my new car. Kervin and Arlene provided me with great hospitality and assured me i was taken care of with my new car. Kervin and Arlene provided me with great hospitality and assured me i was taken care of More

Michael made the process of leasing my new car so easy and stress-free. Thank you. His assistant, Massie, went above and beyond to set everything up for me, including coming to my house to both deliver th and stress-free. Thank you. His assistant, Massie, went above and beyond to set everything up for me, including coming to my house to both deliver the car and sync the garage door when I couldn’t figure it out. This is my second lease with Culver City and I highly recommend them. More

Best experience I have had hands down and I love my new car and Tony, Arlene, Bryant and Kervin have made my first car buying experience so easy car and Tony, Arlene, Bryant and Kervin have made my first car buying experience so easy More

Bryant was available to help us on Sunday and we came back today and Tony, Arlene and Victor were amzing!!! I recommend to see their team if you're looking for a car back today and Tony, Arlene and Victor were amzing!!! I recommend to see their team if you're looking for a car More

Great dealership. My service advisor Mr.Munoz Martin was exceptional.Very friendly, courteous and highly knowledgeable. Always prompt. My service advisor Mr.Munoz Martin was exceptional.Very friendly, courteous and highly knowledgeable. Always prompt. More

I always receive exceptional customer service whenever I get my car serviced at Culver City. get my car serviced at Culver City. More

After purchasing a certified pre-owned Volvo, I was promised a second key (apparently that’s a guarantee with CPOs). However, they did not have one bit promised to mail me one. I said I live hours away promised a second key (apparently that’s a guarantee with CPOs). However, they did not have one bit promised to mail me one. I said I live hours away, are you sure? The salesman said, “no problem. I’ll mail it tomorrow.” Weeks go by with no key. I made various attempts to contact them via text, phone, and email, and after two weeks, had the key mailed.The dealership finally mailed it out. However, it was blank and needed to be programmed. I calmly got in touch again, and asked why it wasn’t given/programmed when I was there. I received no response other than to visit my closest Volvo and they would reimburse me. I asked if they could simply pay the closer dealership, but they refused. After scheduling an appointment with Westlake Village Volvo, which is much nicer and more friendly, I emailed the general manager Khristopher Garwick the invoice for reimbursement. No response. I follow up a week later. No response. I email the finance department. No response. I email the business office. No response. It’s been a month. Terrible experience and I’ll be reviewing on every platform possible. Small claims court here we come. More

1. easy to schedule service promptly. 2. Josh who checked me in was great friendly informative 3. System with Lyft was seamless. 4. Service was done quickly. 5. 10 out of 10. checked me in was great friendly informative 3. System with Lyft was seamless. 4. Service was done quickly. 5. 10 out of 10. More