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Culver City Chevrolet

Culver City, CA

Overview
Employees
Reviews
4.1
1,906 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,906 reviews

October 20, 2021

Miguel, in the service department, very nice, informative and helpful. Would definitely go back again. More

by Wearebad4943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Culver City Chevrolet responded

We appreciate the kind words about Miguel! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevrolet. Feel free to stop back in if there's ever anything else you need from us! Sincerely, Michelle M. Customer Service

October 19, 2021

Great Customer service. Jordan was so helpful and did great job troubleshooting the issue with my car. More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

Culver City Chevrolet responded

Thank you for the great review! We are glad that you had a great experience with Jordan and our service department! We strive to please our guests! Thank you for your business and come again soon. Sincerely, Michelle M. Customer Service

October 18, 2021

The sales staff was nice enough but the manager I worked with didn't always listen to what I was telling them. They also force you to buy this after market GPS device. More

by Avcabrera03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marroquin
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Oct 18, 2021 -

Culver City Chevrolet responded

Thank you for your feedback. We understand that your recent experience purchasing a vehicle at our store was not of our standard 5-star quality. We want to make sure that every customer feels like we have put their experience above all else. If you would like to discuss this further feel free to reach out to me at (424) 258-5224. Sincerely, Michelle M. Customer Service

October 18, 2021

Convenient and professional and my advisor was very helpful and kept me updated on the status of my vehicle More

by PC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Culver City Chevrolet responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Culver City Chevy for your service needs and we hope to see you back again in the future. Sincerely, Michelle M. Customer Service

October 18, 2021

I purchased a 2022 corvette and in 5 days the car had problems had to go back to dealer ship it stayed there for exactly a week , they didnt provide me a loaner car, and when car was ready for pickup i w More

by Corvette owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2021 -

Culver City Chevrolet responded

Thank you for sharing your comments. We understand that your experience with us was less than satisfactory and we would appreciate the opportunity to connect and learn more about these issues with your new Corvette. Please contact me at (424) 258-5224. Sincerely, Michelle M. Customer Service

October 15, 2021

Did not disclose all charges before service unlike other dealerships. Had an appointment so no long wait. More

by rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
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Oct 15, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to let us know about your recent experience at our service department. Our number one goal is customer satisfaction, so we’re sorry to learn that you were disappointed in how your service visit was handled. We hope that you’ll give us another opportunity in the future. If you'd like to discuss this matter further, please reach out to me at (424) 258-5224 at your earliest convenience. Sincerely, Michelle M. Customer Service

October 15, 2021

$5700 for a clutch job .They kept my truck over a month and when I got it back it was running hot engine light on and the had and accident with my truck. They messed with my fuses now radio blown out . Pl More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Culver City Chevrolet responded

Thank you for your feedback and we’re sorry to hear about the issues with your vehicle. We wish to discuss this further and hopefully you will give us another chance. Please contact us me at (424) 258-5224 if you’d like to discuss your experience further. Sincerely, Michelle M. Customer Service

October 15, 2021

Brought my truck in for service they fix one problem and caused another 1. Never took ownership. More

by Cdjohnson011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Culver City Chevrolet responded

We are very sorry that your recent visit to our service department did not go as planned. We try to offer our customers the best service we can. We would like to speak with you to work towards an appropriate resolution, at your convenience please reach out to me at (424) 258-5224. Sincerely, Michelle M. Customer Service

October 14, 2021

Service guy Ruben was extremely nice, He reassured me everything will be fine that my car was in good hands. Thank you Chevrolet of Culver city for the Excellent Job you done to my 1500 Silverado 2020. More

by ermamagallan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Culver City Chevrolet responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. Ruben will certainly be happy to hear your kind words! Thank you for your continued loyalty and we look forward to having the opportunity to serve you again soon. Sincerely, Michelle M. Customer Service

October 13, 2021

Great service and very friendly.The wait was not very long and the living room is very comfortable. More

by COMPUSOFT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
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Oct 14, 2021 -

Culver City Chevrolet responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Culver City Chevy are thankful for customers like you! Come again soon! Sincerely, Michelle M. Customer Service

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