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Culver City Chevrolet

Culver City, CA

4.1
1,906 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,906 reviews

November 21, 2021

They did an excellent job on my car , and the customer service was good , they were very helpful More

by VIRMAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Culver City Chevrolet responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevrolet. Feel free to stop back in if there's ever anything else you need from us! Sincerely, Michelle M. Customer Service

November 20, 2021

I had a great experience and you’re my helper Jordan made sure everything was OK. Very professional More

by phillip24goff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Culver City Chevrolet responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Culver City Chevy are thankful for customers like you! We hope you'll continue to visit us for any vehicle needs in the future. Sincerely, Michelle M. Customer Service

November 20, 2021

Thank you Culver City Chevrolet So far great service . From purchase to the first service everything is great. More

by endof10west
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Culver City Chevrolet responded

Thank you so much for taking the time to leave this review of your recent experience at Culver City Chevrolet. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future! Sincerely, Michelle M. Customer Service

November 20, 2021

Only received an oil change, nothing was said about rotating my tires. I have prepaid maintenance service but I bought my car at a different dealership, I feel like that matters here. I asked if they c More

by ThumperCxC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Culver City Chevrolet responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Feel free to reach out to me at (424) 258-5224 if you’d like to discuss your experience further. Sincerely, Michelle M. Customer Service

November 18, 2021

I had an easy pressure free experience. Gustavo Sorto did an awesome job explaining some tips and tricks on operating my 2018 Chevy Volt Hybrid. More

by William Wethern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Sorto
Nov 18, 2021 -

Culver City Chevrolet responded

Thank you, William! We're so pleased to hear about your excellent experience with Gustavo. We hope to be your first choice for any vehicle needs in the future. Sincerely, Michelle M. Customer Service

November 17, 2021

Service by technician was fine and fast. The costumer service by the service delegate was very poor. More

by balopez.etdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Culver City Chevrolet responded

We are saddened to see that you felt your experience with our service department was not up to our lofty expectations. We do appreciate the feedback as it is vital to us finding ways to improve our business. Feel free to reach out to me at (424) 258-5224 if you’d like to discuss your experience further. Thank you again for letting us know about your experience, and we hope to serve you again in the future. Sincerely, Michelle M. Customer Service

November 16, 2021

It was supposed to be done 2-3 days and it took 5. People would not answer my phone inquiries. In the one rare case they did - could not tell me anything about when the car will be finished. When it finally More

by Npervan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Geraldo
Nov 17, 2021 -

Culver City Chevrolet responded

Thank you for your feedback. We are disappointed to see that you felt your experience with our service department was not up to expectations. We are constantly striving for top quality customer service. Feel free to reach out to me at (424) 258-5224 so we can hear more specifics about how we could improve. Thank you again for letting us know about your experience. Sincerely, Michelle M. Customer Service

November 15, 2021

Culver City Cheverolet and Gustavo made the process of purchasing my car extremely convenient and easy. Thankful for all the help and insight provided to me prior, Gustavo gave me a detailed overview of t More

by Saadsta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Sorto
Nov 15, 2021 -

Culver City Chevrolet responded

We greatly appreciate the detailed review! Thank you so much for taking the time to leave us wonderful feedback. It's great to hear that the team embodied our values. We aim to make each and every visit to Culver City Chevy an enjoyable one. That's why we work to ensure a great shopping experience. Again, thank you very much for your review, and we'll be looking forward to your next visit. Take care! Sincerely, Michelle M. Customer Service

November 14, 2021

Had a good and pleasant experience with the customer service rep also the repair was completed expediantly More

by Roland_givens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Culver City Chevrolet responded

Thank you for the great feedback, Roland! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! Sincerely, Michelle M. Customer Service

November 14, 2021

Culver City dealer has the best customer service, they go above and beyond to ensure you receive the best offers and satisfied with the purchase. More

by Mariiarias1423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vallejos, Gustavo Sorto
Nov 15, 2021 -

Culver City Chevrolet responded

Thanks for letting us know about your experience! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs! Sincerely, Michelle M. Customer Service

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