Crystal Toyota
Greenbrook, NJ
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305 Reviews of Crystal Toyota
✔️ Reviews, internet pricing scam Called for a loan vs finance quote on advertised vehicle. After four sales people, and 24 hours of back and forth with a ton of let me check with my m Called for a loan vs finance quote on advertised vehicle. After four sales people, and 24 hours of back and forth with a ton of let me check with my manager - I was emailed a quote based on a price 2k plus more than advertised on website. Sales person “Eduardo” informed me that the website is wrong. Waste of time and energy. Do yourself a favor and move on. More
First Class Service I had another fabulous experience at Crystal Toyota. Nurmia and all the first class mechanics treated me like royalty. I would recommend this dealer I had another fabulous experience at Crystal Toyota. Nurmia and all the first class mechanics treated me like royalty. I would recommend this dealership to everyone. More
Great Experience Nice and friendly. Always helpful and personable. Used the free transport and was able to get back and forth to my home in a timely manner. Would d Nice and friendly. Always helpful and personable. Used the free transport and was able to get back and forth to my home in a timely manner. Would definitely recommend! More
Well trained and courteous. My car (Toyota Corolla) will be 10 years old this August. It runs as well as it did when I purchased it. It has been serviced exclusively by the Cryst My car (Toyota Corolla) will be 10 years old this August. It runs as well as it did when I purchased it. It has been serviced exclusively by the Crystal Toyota service department. I have never has a problem scheduling an appointment. The staff is well trained and courteous. The waiting area is spacious and clean. I wouldn’t take my car anywhere else. More
Convenience of scheduling and pleasant staff I really appreciate the ability to schedule my appointment on line and that there is week day early morning availability. This allows me to schedule I really appreciate the ability to schedule my appointment on line and that there is week day early morning availability. This allows me to schedule during the week, be able to get to work on time and avoid the weekend. The staff is very personable and helpful. The waiting area is clean and comfortable. More
Feels like you are a part of an assembly line Crystal Toyota was much more personal before the remodel, now it feels like you are a part of an assembly line. The lack of personal service really le Crystal Toyota was much more personal before the remodel, now it feels like you are a part of an assembly line. The lack of personal service really leaves the customer disconnected from the company. More
Great place to service your car I've had a lot of work done recently on my SUV. They take the time to discuss the issues and my options.Very happy! I've had a lot of work done recently on my SUV. They take the time to discuss the issues and my options.Very happy! More
Worst place for car service I was their customer for a while but their staff is very very rude. I am never going back there. I had a worst experience ever I was their customer for a while but their staff is very very rude. I am never going back there. I had a worst experience ever More
Very happy customer I had a lot of work done to my car. I am new to the state of New Jersey. I have had many Toyota's. I was a little nervous about dealing with a new dea I had a lot of work done to my car. I am new to the state of New Jersey. I have had many Toyota's. I was a little nervous about dealing with a new dealership. The manager Ron made me feel like family. My service advisor was Eric, he explained everything in great detail. I am very happy with the service that I received. If anyone is thinking about going to this dealership I can tell you you will be in good hands! More
Very happy with service and serice advisors! Javier Urmeneta was very helpful. He even gave us a hug! Nurmia Medina is also an excellent Service Advisor! They are two of the best Service Advis Javier Urmeneta was very helpful. He even gave us a hug! Nurmia Medina is also an excellent Service Advisor! They are two of the best Service Advisors we have had since we became Toyota owners in 2009. More