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Crystal Toyota

Greenbrook, NJ

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rated
305 Reviews

220 Route 22 West

Greenbrook, NJ

08812

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305 Reviews of Crystal Toyota

February 04, 2012

The team at Crystal is always polite, helpful and easy to work with. This is the third vehicle I have acquired from Crystal and much of it has to do with the quality of the entire staff there. It is a well-r More

by happybuyer444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Elsayed (Sales), Anthony & Barre (finance)
January 30, 2012

EXPERIENCE WAS PLEASANT, EASY AND FAST. SALESMAN WAS FRIENDLY AND INFORMATIVE. WE TRADED IN AND PURCHASED A NEW CAR IN A FEW HOURS TIME. WE WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO FRIENDS AND FAMI More

by GLORIA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AMR ELSAYED
January 30, 2012

I had a very pleasent experience with Amr. He was very pleasent and helpful. I went in with a bad attitude because of pasts dealings with salesman at other dealerships, but left completly satisfied. I wil More

by rngr1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Elsayed
January 28, 2012

I have been servicing my cars at Crystal Auto for years but we purchased our First New Toyota at Crystal Toyota = 2006 RAV4. Over the past few years there were a few repairs until my current unexpected More

by bermanfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Avison
January 25, 2012

Crystal Auto Mall, On behalf of my wife and I, we Crystal Auto Mall, On behalf of my wife and I, we would like to take this time to thank Vinnie Barbarossa for all the hard work he did for us. We a More

by theresa80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Barbarossa
Jan 27, 2012 -

Crystal Toyota responded

Thank you for taking the time to provide this valuable feedback! We genuinely appreciate your business and look forward to taking care of you in the future. Regards, Robert Avison Parts and Service Director

January 18, 2012

Vinny was excellent. My work was completed quickly, and Vinny followed up with me in a few hours, and was able to give me a loaner car, which I deperately needed. Thank you! Linda Heroux More

by paulbx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Barbaros
Jan 18, 2012 -

Crystal Toyota responded

Thank you for your kind words regarding our service department. The entire team at Crystal Auto Mall takes great pride in the level of service we provide our customers with and we look forward to being of assistance to you in the future. Regards, Robert Avison Parts and Service Director

January 18, 2012

The work performed on my Toyota Venza was very successful and of the highest quality at Crystal Auto Mall. After presenting them with my original problem of not being able to lock my vehicle, they were very More

by dkalamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony George and Robert Avison
Jan 18, 2012 -

Crystal Toyota responded

At Crystal Auto Mall we take great pride in the level of service we provide our customers with, it is in fact, our number one priority. We appreciate the time you took to provide this valuable feedback regarding your experience with us. The entire Crystal Team and I truly value your loyalty to our dealership as well as the Toyota brand. Thank you again! Robert Avison Parts and Service Director

January 12, 2012

My wife brings my car each time and has had good expereinces. There have been no issues and they resolved a simple challange for us at the last visit with no additional cost. While lubing my driver More

by mwizemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know names, you can refer to my name in computer system at dealership to dteremine.
Jan 12, 2012 -

Crystal Toyota responded

Thank you for your feedback regarding the team at Crystal Auto Mall. We continously strive to build long lasting relationships with our customers and understand that "trust" is the number one reason our customers return. Our customer know they can trust us for reliable service at competitive prices. Thank you, Robert Avison Parts and Service Director

January 10, 2012

The customer service here is above excellent. The people from making my appointment to the cashier at the end of the day make my experience easier. Because of the wonderful service, I wouldn't want to purc More

by dcdipietro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Barbarossa
Jan 10, 2012 -

Crystal Toyota responded

Thank you for your kind words regarding our service department. The entire team at Crystal Auto Mall takes great pride in the level of service we provide our customers with and we look forward to being of assistance to you in the future. Regards, Robert Avison Parts and Service Director

January 10, 2012

I was greeted by the receptionist immediately upon entering the Service Department. As soon as I gave her my name and she checked me in the computer, a gentleman excorted me over to the service advis More

by alraftree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Rojas
Jan 10, 2012 -

Crystal Toyota responded

Thank you for taking the time to provide this valuable feedback! We genuinely appreciate your business and look forward to taking care of you in the future. Regards, Robert Avison Parts and Service Director

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