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Crystal Toyota
Greenbrook, NJ
305 Reviews
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305 Reviews of Crystal Toyota
March 16, 2016
Wonderful Experience The whole process was great. I had scheduled an appointment, and was met at the door as I entered the facility. Everyone that I dealt with was court The whole process was great. I had scheduled an appointment, and was met at the door as I entered the facility. Everyone that I dealt with was courteous & helpful. It was a wonderful experience. More
by PapaJohn
Employees Worked With
John Manrique, Michael Lee
March 11, 2016
Repeated "Do Overs" The fourth AC compressor installed by this dealer just failed. Each time there's another repair cost involved. After the third one was installed I was The fourth AC compressor installed by this dealer just failed. Each time there's another repair cost involved. After the third one was installed I was informed that without paying for another part (which should have been replaced first) they would not warranty the new compressor. This part still had 5 months left on its warranty. Service tech was very curt about it and gave me no choice, explaining how he gave me a break on this last repair. Keeping my fingers crossed they get it right finally (but I have doubts) More
by KMS
Employees Worked With
Vinnie B
March 02, 2016
Simply overal outstanding Best experience HANDS DOWN I've ever had at a car dealership and our salesman was also excellent! He was helpful, courteous, friendly and knowledgabl Best experience HANDS DOWN I've ever had at a car dealership and our salesman was also excellent! He was helpful, courteous, friendly and knowledgable More
by MicheleZ
Employees Worked With
Nader Beskal
February 11, 2016
Courteous, friendly service Everyone is courteous, friendly and very accommodating. The technicians are very knowledgeable and servicing is performed quickly. The service and Everyone is courteous, friendly and very accommodating. The technicians are very knowledgeable and servicing is performed quickly. The service and waiting area is very comfortable. More
by sda321
Employees Worked With
Andres P. Rojas
January 20, 2016
Return Leased Vehicle. Leased New Vehicle. Everyone was very helpful and made our experience a good one. Our salesman was knowledgeable about the car's features and made us a fair deal on the l Everyone was very helpful and made our experience a good one. Our salesman was knowledgeable about the car's features and made us a fair deal on the lease. Our service rep made the return of the previous vehicle easy and handled all the details in a professional manner. More
by Marie811
Employees Worked With
Jeff Bradley, John Manrique, Gerald Lopez
January 14, 2016
Sam Shehata and Our First Car I never bother with reviews, but the salesman was so understanding, clear and matter of fact about our purchase he made it a pleasure to purchase a ca I never bother with reviews, but the salesman was so understanding, clear and matter of fact about our purchase he made it a pleasure to purchase a car. This car was my wife's first car, this was a big moment in our lives and he made our dream come true and memorable moment for our family. Thanks Sam see you in three years once she figures out how to drive we will be back fo rthe Tacoma. She's already made it clear only white again! More
by jsmedl
Employees Worked With
Samer Shehata
December 11, 2015
Salesman I met was sincere. I was impressed by the salesman named Wael George Ragaie because he took time to let me test drive three cars in my second visit even if I returned wi I was impressed by the salesman named Wael George Ragaie because he took time to let me test drive three cars in my second visit even if I returned without buying a car during my first visit where I test drove two cars. He was not helping me with just a fake smile. He was sincere. He said that everyone has hard time to decide such a big pyrchase. Even after purchase, he took good care of my auto repair need weeks later. More
by A Shakya
Employees Worked With
Wael George Ragaie, David Zuniga
December 10, 2015
Clearly a great place! I have been a loyal customer for 10 years and Crystal has always done right by me. The after sale relationship is what is most important, and that rel I have been a loyal customer for 10 years and Crystal has always done right by me. The after sale relationship is what is most important, and that relationship is valued at Crystal. I deal with Vinny Barbarossa at Crystal because he has EXCELLENT customer service skills and is always aware of the importance of customer satisfaction. With all the stressors in life, it's nice to know you can take your car for service and the experience will be satisfactory and fair every time! More
by rtrongone
Employees Worked With
Vinny Barbarossa, Karl Wuttke
December 07, 2015
Great experience We don't shop for cars very often, but we have used Crystal twice and had a great experience. Sam and Joe were both very helpful. We don't shop for cars very often, but we have used Crystal twice and had a great experience. Sam and Joe were both very helpful. More
by Hache family
Employees Worked With
Sam Shehata
December 04, 2015
Excellent service. With this dealership, i had nothing but trust. This dealership i felt secured of what i was buying. I am very pleased with this purchase. Thanks alot With this dealership, i had nothing but trust. This dealership i felt secured of what i was buying. I am very pleased with this purchase. Thanks alot Sam Shehata. More
by EdwardNJ
Employees Worked With
Sam Shehata
