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Crown Honda

Pinellas Park, FL

4.8
5,652 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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7671 US Highway 19

Pinellas Park, FL

33781

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Showing 5,652 reviews

June 09, 2024

We had Gary as our service representative. He was great. He kept us updated on the progress of our service. Very friendly and professional. Thanks Gary. More

by desimoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Crown Honda responded

desimoor, Thank you so much for leaving Gary this positive review! We are glad to hear that Gary took great care of you and your automotive needs. We are happy to know that he was very friendly and professional. Please do not hesitate to let us know how we may be of further service to you.

June 09, 2024

Gary was very friendly, supportive, clear, and transparent in his service. He didn't rush or pressure me to make a decision, and he made sure I was well cared for from drop-off to pick-up. Thank y More

by used car buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Crown Honda responded

We are grateful for you leaving Gary this wonderful review! We are thrilled to hear that Gary took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very friendly, supportive, clear and transparent. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Great service as always from Crown Honda and Gary Philips! Gary kept me informed on the progress of the service and time needed. More

by Rjones0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Crown Honda responded

Rjones, Thank you so much for leaving Gary this fantastic review! We are glad to hear that Gary took amazing care of you and your automotive needs. We are happy to know that he kept you informed on the progress of the service and time needed. Please do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Gary was my customer service manager he is excellent very friendly very helpful very quick More

by Maalyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Crown Honda responded

Maalyan, Providing outstanding and quality service is so important to us here at Crown Honda and we are glad that Gary's efforts could meet your satisfaction! We are thrilled to know that he was very friendly and helpful. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 02, 2024

I recently brought my daughter to help her buy her first car (before this was hand me downs) We had the pleasure of working with Zach. While I still came with the old school ideas of markups and negotiating More

by Amatteson908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachery Zinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Crown Honda responded

Amatteson, We greatly appreciate you for leaving Zach this spectacular review! We are honored to have had the opportunity to work with your daughter and we are glad that Zach could provide her with top notch service. We are delighted to know that he was a pleasure to work with and gave you confidence. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate your daughter on her new vehicle- behalf of the entire Crown Honda team!

June 01, 2024

Jay was an excellent Salesman very helpful and not pushy, made the car buying experience pleasant. More

by Isaac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yismel Peguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Crown Honda responded

Isaac, Providing stellar service is so important to us here at Crown Honda and we are glad that Jay's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was very helpful and not pushy. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congratulations on your new vehicle- behalf of the entire team!

June 01, 2024

Very customer caring. He took the time and additional time to meet my needs. I definitely appreciate him and this team. Thanks More

by blamar5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enver Bekric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claude Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frenk Shehaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Crown Honda responded

Blamar, We are grateful for you leaving us this wonderful review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they took the time to meet your needs. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Crown Honda team!

May 31, 2024

Zack is well informed and his customer serviced is spot on. I will be back to buy my car! I appreciated that he took the time to answer all my questions knowing I might not be ready to buy today. He was al More

by carterlori402
Recommend Dealer
Yes
Employees Worked With
Zachery Zinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Crown Honda responded

We greatly appreciate you for leaving Zach this remarkable review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Zach could provide you with top notch service. We are delighted to know that he was patient and so helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Honda team!

May 20, 2024

Gary and the great service technicians again did a phenomenal job with my Honda Accord for their inspection, skill, service and courtesy! Thanks. More

by mkopp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Crown Honda responded

Thank you so much for leaving Gary this positive review! We are glad to hear that Gary took great care of you and your automotive needs. We are happy to know that he did a phenomenal job. Please do not hesitate to let us know how we may be of further service to you.

May 12, 2024

I went to Crown Honda today to see a car, the car had been in a car accident and I asked Tyler why was it not updated on the website of AutoTrader and on the carfax. He came up with many excuses that he More

by Erick.bigbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Goss
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Crown Honda responded

Thank you for your review. As explained, the car you were interested in was not in an accident; the front bumper cover was damaged by a parking stop and needed replacement. It was scheduled for repair, and you came in to see the car before the repair. You did ask why I didn’t update Carfax and the description to record the accident. I explained to you it was not in an accident and that I do not have the ability to update Carfax. I showed you the list of reconditioning items, including the bumper cover, to indicate the standard of care Crown Honda took when getting vehicles ready for sale. If you would like to discuss further, please get in touch with me. Sincerely Darren Hutchinson General Manager

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