Gary Phillips

We had Gary as our service representative. He was great. He kept us updated on the progress of our service. Very friendly and professional. Thanks Gary. He was great. He kept us updated on the progress of our service. Very friendly and professional. Thanks Gary. More

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Gary was very friendly, supportive, clear, and transparent in his service. He didn't rush or pressure me to make a decision, and he made sure I was well cared for from drop-off to pick-up. Thank y transparent in his service. He didn't rush or pressure me to make a decision, and he made sure I was well cared for from drop-off to pick-up. Thank you Gary! More

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Gary was my customer service manager he is excellent very friendly very helpful very quick friendly very helpful very quick More

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Great service as always from Crown Honda and Gary Philips! Gary kept me informed on the progress of the service and time needed. Philips! Gary kept me informed on the progress of the service and time needed. More

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Gary and the great service technicians again did a phenomenal job with my Honda Accord for their inspection, skill, service and courtesy! Thanks. phenomenal job with my Honda Accord for their inspection, skill, service and courtesy! Thanks. More

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Customer service is a crucial aspect of any dealership. I was very impressed with the professionalism, friendliness, and willingness to address my concerns. I was very impressed with the professionalism, friendliness, and willingness to address my concerns. More

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Frank did a fantastic job and even delivered the car to my home in the evening!!! Thanks Frank my home in the evening!!! Thanks Frank More

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Great service at the dealership! We loved the Service Advisor, Gary Phillips. He was amazing. We will only contact him when we need service in the future. So please don’t let Gary ge We loved the Service Advisor, Gary Phillips. He was amazing. We will only contact him when we need service in the future. So please don’t let Gary get away. We had previously tried to use two other Service Advisors at your dealership and after our initial contact with them, we couldn’t get them to call us back because we had questions. One was a man and the other was a woman, and to us that is just not good business. We were ready to find a new dealership to use and if we hadn’t had the good fortune to meet Gary on our last visit, we probably would have even if we had to drive further. Crown is a great dealership and we will continue to use them exclusively! Thanks Gary Phillips for making our experience such a wonderful one!! More

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We have just experienced a very professional and thoughtful repair on our Honda. Gary Phillips was exceptional in helping us review our options. Thank you for your service from Crown Honda. thoughtful repair on our Honda. Gary Phillips was exceptional in helping us review our options. Thank you for your service from Crown Honda. More

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Gary Phillips was my service advisor and he did an outstanding job of explaining the service codes and what they meant. I don't have any complaints about the service or the quality of the work. I di outstanding job of explaining the service codes and what they meant. I don't have any complaints about the service or the quality of the work. I did question one of the service codes and what it represented. I thought this was a BS code to get more money out of me, but that has nothing to do about my feelings about Gary or the service I received. More

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