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Crown Honda
Pinellas Park, FL
5,665 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,665 reviews
July 18, 2022
Excellent customer service, knowledgeable about inventory, invested in customer needs, haggle free pricing, easy financial paperwork, timely, and efficient! inventory, invested in customer needs, haggle free pricing, easy financial paperwork, timely, and efficient! More
by Staybley
July 18, 2022
If you’re thinking about purchasing a new vehicle, this is the place to do it at. Everyone was so helpful and friendly. I’d like to specifically thank Peter Barr for the excellent service! He was kind, kno is the place to do it at. Everyone was so helpful and friendly. I’d like to specifically thank Peter Barr for the excellent service! He was kind, knowledgeable, and very professional. He made this whole experience easy and wonderful! More
by 11stacey3
Employees Worked With
Peter, Barr
July 18, 2022
Fascilities are clean and the staff very welcoming and ready to assist. It was useful to have an appointment and be expected ready to assist. It was useful to have an appointment and be expected More
by wanda
Employees Worked With
July 17, 2022
Our experience at this dealership was great. The dealership didn't have the car we wanted on the lot but had one being delivered soon. Our sales person, Enver was continually updating us on th The dealership didn't have the car we wanted on the lot but had one being delivered soon. Our sales person, Enver was continually updating us on the delivery. We picked the car up today. Enver was patient and completely thorough with explaining the options in our new car. More
by BCORAZZI
July 17, 2022
I had great service . Drake Alexander was excellant!! look forward to working with him in the future. Drake Alexander was excellant!! look forward to working with him in the future. More
by linda2jones
Employees Worked With
July 17, 2022
Extremely patient and helpful. Honest with integrity plus. I will go back to this dealership in the future. My salesman was Michael O'Rouke Honest with integrity plus. I will go back to this dealership in the future. My salesman was Michael O'Rouke More
by Poshey4
Employees Worked With
July 17, 2022
Listen! No Bull FrFr This is the dealership to buy your next vehicle! Do not waste your time anywhere else! Crown Honda tag teams their customers with fas No Bull FrFr This is the dealership to buy your next vehicle! Do not waste your time anywhere else! Crown Honda tag teams their customers with fast, easy, professional and courteous service. Mike Tan & Tia Harr ( The Power Sales team couple) is simply honest, forthcoming & TRANSPARENT, in what they’re offering. I’ve never actually had a dealer to really listen to their customers, like them.. I advised them of what we were looking for and our needs were instantly met! Then Finance Manager -Desmond Lee came out of HIS OFFICE sat down & got to know us on a more personal level, invited is into his office & got to work to find the right financing & efficiently closed the deal. What a great compassionate family man! We would have been done earlier, but we felt so comfortable & relaxed, until it did not feel as if, we were buying a car! If you want nice vehicle,BRAND NEW OR USED without being pressured or pissed off, See Crown Honda - Pinellas Park, FL. 859-443-8333/ Here’s is contact information, Wow! Totally unbelievable! It really brought me to tears. Theses guys made me feel just that happy. Thank You Salesman Michael Tan His Assistant (🫣)Tia Harr Finance Manager - Desmond Lee More
by Lori
July 16, 2022
Gary Philips was kind, professional, a true gentleman. The dealership itself was very slow and I had to wait several hour for an oil change. Not Gary's fault. The dealership itself was very slow and I had to wait several hour for an oil change. Not Gary's fault. More
by Miche
Employees Worked With
July 16, 2022
On Tue. May 23,2022 I took my 2015 Honda Fit to Crown Honda in Pinellas Park to get my a/c diagnosed and repaired because it was blowing hot air. Brooks a se May 23,2022 I took my 2015 Honda Fit to Crown Honda in Pinellas Park to get my a/c diagnosed and repaired because it was blowing hot air. Brooks a service advisor told me my compressor was leaking and needed to be replaced after all they don't last forever he said. So since they had one there, I had it done and the air worked. On Thur., June 9th the air was no longer cold so another appt. was made for Tues., June 14th. Another Service Advisor Zachary Ruppert helped me this time, so I had to explain everything to him and he said they would check the whole system out again so I waited and became a little frustrated and asked to speak to the manager. John the manager listened and ignored all of his many calls and other interruptions for me. This Crown Honda has been the only place servicing my car since I bought it used in 2015 from another dealership. John said he would personally check on the progress which he did. The diagnosis was that an expansion valve was needed, it was ordered and installed and paid for by them on Thurs. July 16th (my choice). My air worked but it made a noises and smelled then died on Friday June 17th. Another appointment was made for Tues. June 21. On Monday I called Honda Corporate to file a complaint against this Crown Honda because although they are nice people, I truly didn't believe they had the ability to diagnose and fix Honda cars. They put my complaint on hold until after my appointment to which I agreed. On Tues. June 21st, I was asked to leave my car with them and they put me in a rental for free. I was also told by Zachary my service advisor that there are many components to the a/c system and when they find something wrong they fix that component then retest, and continue this process until the problem is solved. I don't buy that. I expect Honda to be able to properly diagnose and repair Honda vehicles, otherwise I would have went to Joe Smo a/c repair. So far I've been treated kindly and I wanted to trust the process. Wednesday June 22nd I got a call from Zac, the evaporator is bad and needs to be replaced. This is an expensive and time consuming repair so my car will not be ready until Friday June 24th. The rental is extended but I did opt to pay the walk away insurance for the rental out of pocket. On Saturday June 25th I picked up my car which had been tested and is still blowing cold air. There are no strange smells or noises. Sunday morning my neighbor said my lights had been on all night. I checked and the brake lights would not turn off. After applying a youtube fix of duct tape and a penny, I made an appointment with Crown Honda and found out that my brake switch had failed, I paid to have it changed out. It's July 15, 2022 and all is well. I am retired so it was much easier for me to be patient and trust the process with them. My family has owned three Honda's, 2 have needed a/c compressor repairs within 8 years, 2 have needed brake switches, 1 2015 Civic bought new currently needs a power window motor, and needed the starter replaced after 8 years. All the cars were bought new or within the years in which they were made. While I am thinking of trading my Fit in for a Mazda 3, I can't seem to do it eventhough I am offered almost as much as I paid for it 8 years ago. I like my Fit, the size, power and gas mileage is unmatched even to date. Plus I would miss Crown Honda Pinellas Park and all the staff that give their all. More
by drichgirl
July 15, 2022
Greatest salesman I’ve ever dealt with. . always respond to my every concern. Micheal tan at crown Honda of pinellas park appreciate your help every step of purchasing my new car . always respond to my every concern. Micheal tan at crown Honda of pinellas park appreciate your help every step of purchasing my new car More
by Cameron88877
Employees Worked With
