Back

Crown Honda

Pinellas Park, FL

4.8
5,641 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
Contact Dealership

7671 US Highway 19

Pinellas Park, FL

33781

Directions

By Type

Showing 5,641 reviews

October 26, 2024

Gary Philips was helping me with service of my Honda Pilot. I like to work with him. He is doing an excellent job More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Crown Honda responded

KB, We are grateful for you leaving Gary this wonderful review! We are pleased to know that you like working with him and he did an excellent job fixing your Honda Pilot. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 25, 2024

It’s been my experience that the service advisors here are very good. However the service technicians sometimes don’t do the services they are supposed to do, requiring an additional visit. Also, if you c More

by Yoshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Excellent service by Gary Phillips and he was not pushy about recommended repairs. He explained each item and why it was recommended. More

by J Ham
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Aites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Crown Honda responded

J Ham, Providing excellent service is so important to us here at Crown Honda and we are glad that Gary's efforts could meet your satisfaction! We are thrilled to know that he was not pushy about recommended repairs he just explained each item and why it was recommended. We wish you safe travels until we meet again!

October 06, 2024

I have had excellent service and very impressed in my case with the service center at pinellas park Honda ! More

by Fishingreg322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Crown Honda responded

Providing excellent service is so important to us here at Crown Honda and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that you are very impressed with us. We wish you safe travels until we meet again!

October 05, 2024

frenk shehaj is a great sales man. very easy to talk with and nice. Would recommend! More

by shirleymcfarland13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frenk Shehaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Crown Honda responded

Shirley, Thank you for leaving Frenk this positive review and recommendation! We are happy to know that he was great, very easy to talk with and nice. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Honda team!

September 30, 2024

Jay and all the staff were very helpful! 2nd vehicle we got at this location! Thank you all! More

by Ivana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athena Jondro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yismel Peguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Crown Honda responded

Ivana, We are grateful for you leaving Jay this flawless review! We are honored to have had the opportunity to work with you and we are glad that Jay could provide you with 5-star service. We are pleased to know that he was very helpful. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Crown Honda team!

September 27, 2024

Eric Harris helped my mother compare all of her options and made the entire process fun. Crown goes above and beyond. More

by greeseshop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Crown Honda responded

Providing immaculate service is so important to us here at Crown Honda and we are glad that Eric's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with your mother. We are thrilled to know that he made the entire process fun. We wish you safe travels until we meet again. Congratulations to your mother on her new vehicle- behalf of the entire team!

September 23, 2024

It was a pleasure to meet Yay, my sales representative,, timely at the time of my arrival, thank you for all your wonderful time. More

by Lisette Leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claude Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yismel Peguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Crown Honda responded

Lisette, We greatly appreciate you for leaving Yismel this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Yismel could provide you with top notch service. We are delighted to know that he was a pleasure to meet and made your time wonderful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Honda team!

September 14, 2024

Typical bait and switch scam you would expect from buying a used car. I paid extra for a certified pre owned car because of the warranty. A year later my air bag light came on and I brought it in. I was told More

by patfranke21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daimara Morrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ruppert
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Typical of what you would expect from a used car dealer. I bought my car here because reliability was a major factor. Honda vehicles supposedly last forever. One year later I bring my car to the dealership More

by patfranke21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daimara Morrill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ruppert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

patfranke21 responded

Zach told me it was under warranty but never entered me in the computer. I gad to argue for 30 min when I came back because if that. Zach saiid I was under warranty. The new person Damaira said I never came in before. Just because Zach never took notes, you can clearly check the appointment log. Daimara was very rude and criticized Zach for not keeping proper records. Then kept my car for 9 hours before telling me my warranty didn't cover safety issues? Thats why I bought a Honda! Typical dealership scam. Buy the warranty, then $1000.00 when it breaks down. I'm vert disappointed. I bragged about my buing experience to everyone it's sad to find out this place is just another used car scam.

Sep 17, 2024 -

Crown Honda responded

TO: patfranke21 TO: Patrick Franke At the time you originally came in to have the vehicle inspected, the repair needed was in fact covered, but due to the time restraints given, the full diagnosis and repair was not performed. That coverage expired last month, which is 12 months from your purchase date. I apologize for any confusion this may have caused, but I would like to discuss the solution I have with you. I have reached out to you but have not heard back. Please contact me directly so that we can discuss. Sincerely, Matthew Gordon Service Manager