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Crown Cadillac

Watchung, NJ

4.8
263 Reviews

1584 Route 22

Watchung, NJ

07069

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263 Reviews of Crown Cadillac

January 05, 2024

Crown Cadillac is an extremely efficient and responsive company, Their employees are pleasant and knowledgeable. They have always resolved my issues. I would strongly recommend the company! More

by mross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O. Carroll, Mauro Digiuseppe, Freddy Baez
Jan 07, 2024 -

Crown Cadillac responded

We're delighted to know you had a positive experience with our team at Crown Cadillac! Your recommendation means the world to us. Thanks for your support and we look forward to assisting you in the future!

December 03, 2023

Great service people are very friendly and mid the help in every way. they can More

by Michael Fiore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Dec 04, 2023 -

Crown Cadillac responded

We are so happy that our Crown Cadillac team earned your five stars. We are here to help with all of your future service needs! Thanks, Michael!

November 13, 2023

Fast efficient good communication W Wesley knew exactly what I wanted to do in my situation More

by hindqtr3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Baez, Paul OConnor, Debbie Oberlander, Wesley Jenkins, Steve Hall
Nov 13, 2023 -

Crown Cadillac responded

Thank you for reviewing Crown Cadillac! We hope to assist you again down the road!

November 09, 2023

I always have THE BEST service from The Crown crew with Service Manager John at the helm There is no substitute. A loyal customer always John T Green. More

by johntgreen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John OCarroll
Nov 09, 2023 -

Crown Cadillac responded

John, we're so glad to know you've consistently had top-notch service with us at Crown Cadillac. Your loyalty is greatly appreciated!

November 08, 2023

Mr Freddy takes good care of my car whenever i need service , he shows me things that i may have overlooked or things that are to be changed like manufacture specific or ware and tare should be change More

by milt.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Nov 09, 2023 -

Crown Cadillac responded

Milt, it's great to know that Freddy and our team at Crown Cadillac have been able to provide you with such detailed and helpful service. We appreciate your feedback!

November 03, 2023

Excellent customer service. Freddie goes the extra mile for his client base. Everyone I have dealt with in the service area are always polite. It is refreshing to me that I a More

by pmgiroux68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, Freddy Baez
Nov 03, 2023 -

Crown Cadillac responded

We're so glad to know that Freddie and our service team at Crown Cadillac have been able to provide you with excellent customer care. We truly value your feedback, as it's always rewarding for us when customers feel valued!

October 30, 2023

It has been an absolutely wonderful experience for my last three Cadillacs as well as my current Cadillac model being excellently serviced by Crown Cadillac. As a customer spanning over a number of year More

by districtelderflemming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily and Yanna, John OCarroll, Freddy Baez, Steve Hall
Oct 31, 2023 -

Crown Cadillac responded

We're delighted to know you've had consistently wonderful experiences with us at Crown Cadillac. Our team takes pride in providing professional, courteous, and knowledgeable service. Thank you for your continued support over the years!

October 24, 2023

Freddy also does an excellent job he care about the safe of the customers first More

by apayton001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Oct 25, 2023 -

Crown Cadillac responded

We really appreciate you taking the time to leave Freddy this awesome review! We love to hear kind words about our staff here at Crown Cadillac. We hope to see you down the road for any of your future needs!

October 16, 2023

The best service from all the employees working there from the service manager Mauro to John and Freddy and the mechanics the best place and best people if you need to fix anything on your car or truck t More

by Sami _ferizi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John , Mauro Digiuseppe, Freddy Baez, Paul OConnor
Oct 17, 2023 -

Crown Cadillac responded

Sami, we're so glad to know that you had a top-notch experience with Mauro, John, Freddy and the rest of our team at Crown Cadillac. We appreciate your 5-star review!

September 24, 2023

I have just leased my 4th Cadillac from Crown. I absolutely love the attention and service I am always given. My salesman Craig is a pleasure to work with. More

by Lindalu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Sussner
Sep 25, 2023 -

Crown Cadillac responded

We're so happy to know you've had such a positive experience with Craig and the rest of our team at Crown Cadillac. We appreciate your loyalty and look forward to assisting you in the future!

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