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Crown Cadillac

Watchung, NJ

4.8
263 Reviews
Call Dealership (908) 561-2900

1584 Route 22

Watchung, NJ

07069

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263 Reviews of Crown Cadillac

April 23, 2024

Jack was so wonderful to work with. He made me feel at ease and took the time to get me in the right car that I would be happy to drive . More

by Yogimom3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Lapidus
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Apr 24, 2024 -

Crown Cadillac responded

We're so happy to know that Jack was able to help you find the perfect car at Crown Cadillac! It's always our goal to make sure customers feel comfortable and satisfied with their purchase. Thanks for sharing your experience!

April 15, 2024

Great professionalism with getting the job done in a short amount of time. Thank you. More

by cesmith12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, John OCarroll, Freddy Baez, David Stark, Debbie Oberlander, Steve Hall
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Apr 15, 2024 -

Crown Cadillac responded

Efficiency is always our aim at Crown Cadillac - thanks for the feedback!

February 28, 2024

John is always pleasant and keep me up to date with my scheduled vehicle maintenance and repairs More

by Wizdum2g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John carrol
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Feb 29, 2024 -

Crown Cadillac responded

Thank you for leaving Crown Cadillac a five-star review! We'll give kudos to John for his excellent service and assistance.

February 28, 2024

Freddy was courteous and professional. He got me in quickly for my first oil change and also recommended tire rotation. The environment at Crown Cadillac is friendly and clean. More

by Dhcoumbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, Freddy Baez, Paul OConnor
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Feb 28, 2024 -

Crown Cadillac responded

We're glad to know that Freddy and our team at Crown Cadillac provided you with a quick, professional service. Thanks for the positive feedback about your first oil change experience!

February 03, 2024

Very prompt service and they washed and vacuumed my Caddy, though not very satisfactorily. Still, Freddy delivered my car after its oil change and tire rotation in less than an hour. Will continue with More

by Joh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
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Feb 05, 2024 -

Crown Cadillac responded

Joh, we appreciate your feedback and are glad to know Freddy was able to deliver prompt service for you at Crown Cadillac. We'll work on improving our car cleaning services based on your comments. Looking forward to assisting with future service needs!

January 31, 2024

The service staff at Crown are always accommodating, from scheduling my appointments, providing prompt service during my visits or providing me with a loaner car when my service needs are 3 hours or more. Th More

by Charles Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela (service desk), John (service intake), Freddy Baez
Report | Print
Jan 31, 2024 -

Crown Cadillac responded

Charles, we're delighted to know our service staff at Crown Cadillac has been able to provide you with top-notch assistance. We appreciate your kind words about the quality of work from our technicians!

January 29, 2024

The deal is a good job. My vehicle give me a rental too, and it's nice. Did it quickly, thank you very much. More

by Panunkeyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, Freddy Baez
Report | Print
Jan 29, 2024 -

Crown Cadillac responded

We're glad to know that you appreciated the deal and rental vehicle we provided you. We always aim for complete customer satisfaction! If there's anything else we can assist with or any feedback on how we could have made your experience a 5-star one, please feel free to reach out using the number I've included below. Thank you, Emily Gross - Internet Manager 9085612900

January 25, 2024

John in service is amazing. Always helpful, kind and knowledgeable. This is my 2nd vehicle thru this dealership..convenient and resourceful. Highly recommend. More

by SushiLuver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver - Amazing!, Freddy Baez
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Jan 25, 2024 -

Crown Cadillac responded

We're delighted to know that John and our team at Crown Cadillac have consistently provided you with top-notch service. Your recommendation means a lot to us - thanks for sharing!

January 24, 2024

The hospitality at Crown Cadillac. Freddy is my favorite person. Love service and the service department I we will buy another vehicle from Crown More

by Betty hooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Jan 24, 2024 -

Crown Cadillac responded

Betty, it's great to know that Freddy and the rest of our team at Crown Cadillac provided you with such a positive experience! We're looking forward to assisting you again when it comes time for your next vehicle purchase.

January 23, 2024

It’s a good dealership. I enjoy taking my car there. They always fix the problem More

by Ohmarmcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Jan 23, 2024 -

Crown Cadillac responded

Thank you for being a loyal Crown Cadillac customer! We are happy to hear that you continue to receive five-star service and your vehicle is running smoothly.

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