Crown Cadillac

I found a CTS V coupe on the internet and contacted Jeff and his team. I had a trade and I am in Chicago. Jeff and his staff were completely transparent and made the deal over the phone with me and my cr and his team. I had a trade and I am in Chicago. Jeff and his staff were completely transparent and made the deal over the phone with me and my credit union. Flew in, test drove the car; everything exactly as described! Had a transport take my trade in and my new car back. Flawless! The staff knew exactly what to do; dates times, all on target and I couldn't be happier. Will do business again from Chicago! Phil More

My experience was great. Freedy was very professional and friendly, even on the phone when I initially called. He remembered everything I initially explained to him. While I was in the waiting room, I though friendly, even on the phone when I initially called. He remembered everything I initially explained to him. While I was in the waiting room, I thought against looking at the showroom floor for fear of aggressive salesmen. However, they did not harrass me at all, which I very much appreciated. More

I am always very happy with the professional level of service Freddy provides on a consistent basis. He is truly a asset to the service area! service Freddy provides on a consistent basis. He is truly a asset to the service area! More

I had a problem with my car that had to be looked at immediately. I went to the service department without an appointment and the problem was resolved in a short time. immediately. I went to the service department without an appointment and the problem was resolved in a short time. More

I gave this rating because I am satisfied with the service. I have no complaints. I did business with you before, I have a 2010 CTS now that I bought from you. I just love it and looking forward to service. I have no complaints. I did business with you before, I have a 2010 CTS now that I bought from you. I just love it and looking forward to getting a new car from you in the future. Maybe a XTS, Right now, I am still trying to make up my mine. More

I have been dealing with Crown for 5 years and they have always treated me well. My serviceman is Bill Friedman, who is fantastic. I have had other cars from other dealers, but I love my Caddie. Thank yo always treated me well. My serviceman is Bill Friedman, who is fantastic. I have had other cars from other dealers, but I love my Caddie. Thank you Crown for being there for me. Dotty Legue More

Came to inquire and eventually buy a new SRX - Ron Kramer was very good in explaining all features and handling the price negotiations. We could not close the deal because the trade-in was not valued as much was very good in explaining all features and handling the price negotiations. We could not close the deal because the trade-in was not valued as much as we wanted (close to Kelly Book trade-in value) More

This dealership is like none we've ever experienced.From the floor salesman to the parts salesman to the car wash crew, everyone made us feel like we were part of the Cadillac family even though this is our the floor salesman to the parts salesman to the car wash crew, everyone made us feel like we were part of the Cadillac family even though this is our first. The atmosphere is very pleasant and when you venture into the showroom, you feel like you're a part of something big. There's always someone offering you refreshment or making sure your wait is comfortable. We enjoy just going back for a complimentary car wash just to see the new vehicles or check out the latest accessories even though there are many car washes in our area. We are so pleased to have stopped in and checked out Crown Cadillac. At this stage in our lives, we've found a great home for future vehicle purchases. More