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Crown Buick GMC
St. Petersburg, FL
3,702 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,702 Reviews of Crown Buick GMC
March 31, 2014
New Car for Mom Execellent service and facilities. Tammy and Pedro made buying our car on a rainy day easy and enjoyable. Finding UF colors flying in the showroom w Execellent service and facilities. Tammy and Pedro made buying our car on a rainy day easy and enjoyable. Finding UF colors flying in the showroom was an added bonus!! Go Gators More
by sgbond
Employees Worked With
Al Leo, Tammy Wagner, Adam McRae, Pedro Castillo
March 31, 2014
Used Nissan Truck purchase I found the truck online. Was contacted by Tammy, then I arrived for a test drive. Like the truck. She made the deal for my trade in. All was good. I found the truck online. Was contacted by Tammy, then I arrived for a test drive. Like the truck. She made the deal for my trade in. All was good. More
by leebkr35
Employees Worked With
Tammy Wagner, Adam McRae
March 29, 2014
Three Kinds of "Exceptional" Tammy Wagner made my car-buying experience the very best I've ever encountered. She was a courteous and professional representative for the Crown deal Tammy Wagner made my car-buying experience the very best I've ever encountered. She was a courteous and professional representative for the Crown dealership at each step in the process. Tammy is a true credit to her company. I see a great deal of return business from myself in the future, as well as anyone who I can refer who is smart enough to take my advice. "Exceptional" to the third power. More
by JNorthup
Employees Worked With
Tammy Wagner
March 28, 2014
We were 1,500 miles from home with a power steering issue that was intermittent. Talked with, Mark, the service manager, and he found a bulletin on it that was unique to early built 2011 Enclaves. He and J that was intermittent. Talked with, Mark, the service manager, and he found a bulletin on it that was unique to early built 2011 Enclaves. He and Jim could not have been more helpful. We were even given a loaner for two days while the repair was being made. The car was ready when promised and had been washed and vacuumed. More
by Shilohshadow
Employees Worked With
Mark Ruset, James Kober
March 25, 2014
This was the 4th car I've purchased and it was easily the best experience I've ever had. My sales associate Tammy Wagner was so professional and attentive to my needs. She took a genuine interest in wh the best experience I've ever had. My sales associate Tammy Wagner was so professional and attentive to my needs. She took a genuine interest in what was important to me and built a relationship with me. This is far different than my other experiences buying cars. Her boss Mike was also was extremely nice. More
by thidog22
Employees Worked With
Tammy Wagner and Mike Mathis
March 23, 2014
The entire team was friendly, courteous and respectful. Jeff Harrington did a great job taking care of the process. I was provided alternative transportation while my new GMC Sierra was prepped. Adam expla Jeff Harrington did a great job taking care of the process. I was provided alternative transportation while my new GMC Sierra was prepped. Adam explained the add-on options well and was a pleasure to work with during the paperwork process. I would recommend this dealership to everyone looking for a low-stress buying experience. More
by bjardine9
Employees Worked With
Adam McRae - Business Manager, Mike Mathis, Jeff Harrington
March 23, 2014
One of the most positive sales experiences I have ever had. Tammy Wagner was very friendly and courteous. My only complaint would be she is always so busy sometimes she is tough to get a hold of, but that had. Tammy Wagner was very friendly and courteous. My only complaint would be she is always so busy sometimes she is tough to get a hold of, but that is understandable as she is only one person. I felt a little mis-led by the internet price advertising on the vehicle and paid more than I would have expected/liked. Did not receive much of a discount off of list so I am hoping I received a fair price. It is a beautiful truck and have few complaints thus far. Hoping the truck is trouble free for years to come. Again, very happy with my experience with Tammy Wagner, would not describe as an excellent sales person but rather a excellent and true person. More
by marinetech2176
Employees Worked With
Tammy Wagner
March 22, 2014
Tom was very easy to work with. He made the car buying experience very easy. It was refreshing to deal with a car salesman and a dealership that was friendly and considerate. Not once during the whole e experience very easy. It was refreshing to deal with a car salesman and a dealership that was friendly and considerate. Not once during the whole experience did I feel like I was being "pushed or rushed". You are treated more like a friend the a customer by the entire staff, salesman and finance manager. I will be going back to this dealership for my future vehicle purchases. Thank you for a pleasurable car buying experience. -H. Riordan More
by Hootie0828
Employees Worked With
Tom Chenel
March 14, 2014
I had a noise issue on my 2014 GMC Terrian Denali and first took it to another GMC dealer in Manatee County who said the car had no problem. Craig Blacklidge and Mark Russet are now working directly wit first took it to another GMC dealer in Manatee County who said the car had no problem. Craig Blacklidge and Mark Russet are now working directly with the factory to resolve the problem. That is top level service and you know that the dealer is working with you to insure you have top level of satisification. Great dealership. John Connor Lakewood Ranch, FL More
by John1944
Employees Worked With
Craig Blacklidge, Jeff Harrington, Mark Ruset
March 07, 2014
We have had a horrible experience with Crown GMC. We can never get anyone to call us back or keep their word - esp after we purchased our new car. From having our brand new car in service for OVER 5 hours, never get anyone to call us back or keep their word - esp after we purchased our new car. From having our brand new car in service for OVER 5 hours, to not receiving a gift card we were promised and then not to mention the paperwork was terribly wrong when we went to sign it - all these were minor issues compared to the fact that the dealership did NOT send the payoff in for our trade in and has caused HUGE issues with our bank and credit. The check for our bank was sitting on a desk in the dealership and had not left until we called to find out why. I don't know what the issue is at this dealership but there is obviously no care for quality customer care. I have bought tons of cars and this is by far the worst we have been treated. BEWARE. I am still dealing with getting my old car paid off and its OVER a month later. HORRIBLE More
by phdfsu
Employees Worked With
Craig Blacklidge, Gary Cole
